RSVP Not Working

[Alex Day]

Many users are saying they get an HTTP error 500 and no submission sent. On the backend the counter of RSVP goes up but the list of attendees does not change. Please advise

[Patricia]

Hey Alex,

Thank you for reaching out to us!

To get started, could you please make sure that all of your plugins are up-to-date? Also, please share your system info with us.

REgarding the 500 Internal Server Error, this is a very general HTTP status code that means something has gone wrong on your website’s server, but it could not be more specific on what the exact problem is. This status code is usually associated with a PHP Fatal Error, so to identify the cause of this issue, I would recommend you to temporarily enable WP_DEBUG and WP_DEBUG_LOG and share with us any messages you see while trying to RSVP to one of your events. All WP_DEBUG messages will be stored in a debug.log file in /wp-content/debug.log.

Thanks,

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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