[Nico]

Hi there Viktor,

Thanks for getting in touch with us on this! I can help you here 🙂

Can you please let me know about the snippet you are using to just get ‘posts’ in the feed? Maybe it’s possible to add a conditional based on a query variables to it to make it work for events and posts+events as well.

If you can also share the feed address with me I’d appreciate!

Please let me know about it,
Best,
Nico

[Nico]

Hi there @zivameditation,

Thanks for getting in touch with us and sorry to hear about this difficulties! We can totally proceed with the refund but let me clarify a bit before doing so:

I recently purchased the Events Calendar PRO plugin and I am having a lot of trouble with events updating.

I see the purchase has been made for Event Aggregator, but I get your point!

Also, the fact that you can’t delete an event after it has been imported is causing too many problems.

You can surely deleted these events. For imported events we use the term ‘Hide & Ignore’, this prevents events from being re-impoted after being deleted. In any case if you want to totally delete imported events that’s possible to.

I need a plugin that can truly sync with Google Calendar.

In this point you are right, Event Aggregator doesn’t provide a full sync with Google Calendar, as it doesn’t delete events deleted on the source calendar which I understand can be a showstopper for you!

Please let me know if you want to me process the refund, or maybe I can continue to help you out figuring how the plugin works,
Best,
Nico

[Nico]

Hey Robert,

Thanks for getting in touch with us and sorry to hear about this! Let’s see what’s going on here…

First of all let me say I’m seeing something pretty weird in your system information: ‘The Events Calendar version 99994.3.4.1 by Modern Tribe, Inc.’. Are you using a custom build of our plugins? If not can you please re-install the current version you were using?

Also, have you noticed this after installing an update or something similar? I could verify the feed address is still the same and works fine after the 4.4 release.

Lastly please note that 403 HTTP errors are actual forbidden access messages. I could verify the feed is accesible via browser, maybe it’s just the app getting the 403? Have you contacted you hosting company / server admin on this? Maybe there was a permission change at some point?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Hans,

Thanks for getting in touch and don’t worry this is the right place to do it 🙂

I don’t know if this is the right place to ask this, and it’s just an information question… in the announcement of version 4.4 it says there will be 2 new views in calendar pro. Now version 4.4 has been released i have found no mention of new views. Did I miss something? I was hoping for a more compact list view, but either way am interested to know about what views are added or will be added.

You are right, the original plan was to include two new views: year and summary views. Near the release date we needed to delay both of them to get there on time. The dev work on these has started and hopefully we can see them in next feature release 4.5, although this is subject to change this is the current plan! You can learn more about how we structure releases here → release schedule.

More general: is there somewhere where one can find more about the content of coming releases?

Unfortunately we don’t have a public roadmap for now, this idea has been discussed internally but as plans generally change on the way we decided it wasn’t the best idea to set expectations we might not be able to deliver at the release. This said we generally publish blog posts with the planned features for upcoming feature releases. We also try to keep The Events Calendar user voice page updated, indicating the status of each feature request.

Pleased to find that version 4.4 corrects the css error in the single event page, since I skipped the last version because of it.

Heach yeah!

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hey Sacha,

Thanks for opening different threads for the different issues! Although I’m helping out in various, it really helps to keep things organized 🙂

For the category checkboxes, you can add this CSS snippet (to your child theme stylesheet or via Simple Custom CSS plugin):

.tribe-event-categories li {
display: inline;
}

/* or this if you want them to show in 'columns' - adjust width to fit your categories names */
.tribe-event-categories li {
display: inline-block;
width: 200px;
}


Regarding the issue with the image upload ‘module’ is this not working at all for you? Can you please send me a link to it (if you have a staging / dev site where I can make a test submission and see the result)?

Thanks,
Nico

[Nico]

Hi there Bryan,

Thanks for getting in touch with us! I can help you here 🙂

As you say uploading the events via CSV might be the way to go! Sample files can be found in this article → CSV file examples for importing

Please note that Event Aggregator is not required to use the CSV importer, this feature is part of The Events Calendar core/free. If you purchase EA just for this feature I can process a refund for the purchase.

Please let me know about it,
Best,
Nico

[Nico]

Hola Alejandra, como estas?

Gracias por ponerte en contacto con nosotros y lamento escuchar las dificultades que estas teniendo con nuestros plugins. Me tome la libertad de responderte en español ya que todo indica que es tu idioma nativo. De todos modos si preferís podemos seguir la conversión en inglés 🙂

Fist issue: Calendar is not updating correctly, not always but happening.

Podrías darme algún detalle sobre este problema? En uno de los screenshots que adjuntaste veo que hay instalado un plugin de cache, esto podría ser claramente parte del problema. Después de ‘vaciar’ la cache del sitio el problema persiste? Y si deshabilitas este plugin de cache también?

Second issue: On single day view, I’ve done the snipplets to hide ical and google maps buttons, and it only works on 1 event of 8, but the problem is that that event does not have the next event arrows (and there are still 6 events ahead), if I return to month view or list view and select the following event this will again show everything, buttons (ical, google) and then the arrows to next event.

Al parecer hay dos problemas distintos en este! Por un lado los botones de ‘ical’ y ‘google calendar’ export. Podrías mostrarme cual es el código que estas usando para esconderlos?
Con respecto al link al próximo y anterior evento, eso es algo que queres deshabilitar también? No entiendo el problema con esos, y si de alguna manera esta relacionado a los botones de export.

Third: This is not a problem but a custom issue. For us it would be wonderful if we could display On single Event Page at least the events as follow…

Para esto deberás crear un ‘template override’ (themer’s guide) y generar el output de información que necesitas. Una vez que la info este en el lugar correcto, los tamaños y espacios pueden manejarse con CSS. La realidad es que no ofrecemos soporte para customizaciones de este estilo, pero si te parece solucionemos primero los otros problemas, y después veo si te puedo dar una mano con este.

Fourth: Also customization. Is there a way to add different events on the same date, same city, same place, Different event, different schedule?

No estoy seguro de entender bien la pregunta. Si te referís a ‘recurring events’ pero con alteraciones particulares (por ejemplo diferente schedule) esto no es posible. De todas maneras podes crear los eventos manualmente sin problema, ajustando los detalles particulares de cada uno.
Por otro lado si lo que buscar acá es una forma de ‘duplicar’ los eventos (para hacer mas practica la creación de los mismos), hay algunos plugins que podrían ayudarte a hacerlo.

Espero haber sido de ayuda, espero tus comentarios para avanzar!
Saludos,
Nico

[Nico]

Hi there Sacha,

Glad to help you out on this thread as well 🙂

First of all, let’s check if the theme is causing these issues. Can you please follow the steps described in our Testing for conflicts guide?

Hopefully this will let us know if it’s the theme (or maybe other plugin styles) getting in the way or if there are other things going on.

One more thing was this working well after the latest update, or you are just setting this up for the first time now?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Dan,

Thanks for getting in touch with us! Let’s see what’s going on under the hood here 🙂

First of all I could confirm the issue and let me say it’s pretty weird (if you submit the filters as is it will also find the event)!

Please try the following tests to troubleshoot this (in a dev/staging environment if any):

• Try disabling FilterBar and see if the event shows up in the views
• Try disabling the audience filter, retry. If the same behaviour is observed, try the same with the category filter
• I’m curios about the ‘audience’ filter, which I believe is a ‘additional field’ filter, right? When I use the filter and see an event filtered by one of the ‘audience’ values, then the field is not shown in the event. Can you clarify a bit on this filter/field?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Siobhan,

Thanks for getting in touch with us and sorry to hear about the issue setting up the site 🙁

To customize the script you can add view conditionals such as: tribe_is_month(), tribe_is_day(), tribe_is_list_view(), etc or account for other situations like: tribe_is_event_category(), tribe_is_event_venue() or tribe_is_event_organizer(). It all depends on what you are looking for!

If you just want to amend the previous snippet try replacing: && ! is_singular( 'tribe_events' ) with && ! is_singular( ) and that should de the trick for you.

Please let me know if this helps,
Best,
Nico

[Nico]

Hi there Christopher,

Thanks for reaching out to us! What you are reporting is an intentional change introduce in just released version 4.4 (and 4.4.0.1). The details of this change can be found in the release notes: Things to Be Aware of in Version 4.4 of The Events Calendar, Event Tickets, and Premium Add-ons (under ‘iCal Exports Now Include More Events’).

Hope that helps clarifying,
Best,
Nico

[Nico]

Hi there Greg,

Thanks for getting in touch with us on this!

If you are referring to SEO meta tags, then there’s no option to customize this from our plugin. You’ll need to add a SEO plugin to your site to help you out on this, or do it with a code snippet.

Please let me know if this helps,
Best,
Nico

[Nico]

Hi there Sacha,

Thanks for getting in touch with us! It looks like there’s a conflict with the style from the theme you are using (by default this button is not fill width in our stylesheet) 🙁

I see your site is now using the horizontal layout for FilterBar, in which case this snippet will help:


#tribe_events_filters_form input[type="submit"]{
width: auto !important;
}

/* or if you want it to still display full width */
#tribe_events_filters_form input[type="submit"] {
margin: auto 0 !important;
}


Hope that helps,
Best,
Nico

[Nico]

Hi there Reinhard,

Thanks for getting in touch with us! I can help you here 🙂

First of all, nice work solving this temporarily with CSS! Now let’s try to find a definitive solution. I’m mostly sure this is the plugin you are using, right?

Can you please let me know if it’s not working for some views, or not working at all? Or any other comments to make sure I get the issue right?

Thanks for the report,
Best,
Nico

[Nico]

This reply is private.

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