Nico

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Viewing 15 posts - 1,456 through 1,470 (of 6,506 total)
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  • in reply to: Filtered Categories not showing all events #1217563
    Nico
    Member

    Thanks for following up and clarifying Karen!

    Basically when you use the search form the ‘events bar’ it won’t search by category name, so it will only display events with the ‘kids’ term in the event title or content. I’m not able to access your website now (doesn’t seem to respond at the time), but the URL to find all event under the ‘Kids’ category should be: http://southernarizonaguide.com/events/category/kids

    Going back to a previous question you asked, Filter Bar add-on can help you here but I’d recommend checking out Category Colors plugin first. It’s a simple and free plugin that will add category navigation to month view and also color codes events by category.

    Please let me know if this helps,
    Best,
    Nico

    in reply to: Schema On Event List Pages #1217556
    Nico
    Member

    Thanks for the follow-up Brandon!

    Should this work with multisite as well?

    I think so. It’s actually pretty easy to check for this, just paste the snippet in the theme’s (or child theme’s) functions.php file and then visit the calendar (list view). In the source code of the page (in the head tag) you should find the following structure:

    <script type="application/ld+json">
    [{"@context":"http://schema.org","@type":"Event","name":"Your first event in the view name",...
    </script>

    Please let me know if you are able to check for this,
    Best,
    Nico

    in reply to: A couple issues with the new Add Event form #1217551
    Nico
    Member

    Thanks for following up Sacha!

    Never got the form link, but I’m stocked to hear you could find the conflict causing this issue. Good work ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Get a link of the most recent event(single event) #1217547
    Nico
    Member

    Perfect! Thanks for confirming Woong!

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    Nico
    Member

    Hi there Jatila,

    Thanks for reaching out to us on this!

    do I have to purchase it again for my other website?

    Depending on the type of license you hold. Personal license will work just for one site, but I see you have a business license which can be used in upto 3 sites. So in this case you can use the same license in two more websites. Just download the plugin from your account on our site, install it in the new site alongside The Events Calendar and input the same license in ‘WP-Admin > Events > Settings > Licenses’ and that should be it.

    Please let me know if you need further assistance on this,
    Best,
    Nico

    Nico
    Member

    Hi there Bryan,

    Thanks for reaching out and for following u with the resolution of the issue! I’m glad you could sort this out ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    Nico
    Member

    Hi there Gary,

    Thanks for getting in touch with us and sorry to hear about this issue!

    I’m afraid we might be facing an issue with the builder you are using + the shortcode. Can you please let me know if the same occurs when you place the same shortcode in a page? If the same is happening, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    I’ve running some tests and couldn’t reproduce the issue in my local site (hence my guess of the builder conflict).

    Please let me know about it,
    Best,
    Nico

    in reply to: Update to 4.4 preventing comments from appearing on posts #1216979
    Nico
    Member

    Hi there Jeremiah,

    Thanks for getting in touch with us! As you pointed out this bug has been reported by other users of Community Events and it’s now logged. I’ve added your case to the bug report so when the fix for this is released (in an upcoming maintenance release) you get a heads-up about it here.

    Sorry for the inconvenience until we fix the issue and thanks once again for bringing this up,
    Best,
    Nico

    in reply to: Map zoom in/out false and keep markers clickable #1216867
    Nico
    Member

    Hi there Aaron,

    Thanks for getting in touch with us! Hopefully you can alter the map settings via JS after it’s initialized ๐Ÿ™‚

    The code to do so is the following:

    tribe_ev.geoloc.map.set('scrollwheel',false);

    You’ll need to execute that after the page loads!

    Please let me know if you still need further help on this,
    Best,
    Nico

    in reply to: hide recurring events with user toggle and default \"on\" #1216852
    Nico
    Member

    Hi there Glenn,

    Thanks for getting in touch with us!

    Hopefully we have a snippet to do this:


    /*
    * Checks the front-end box "Show only the first upcoming instance of recurring events" by default
    */
    function tribe_subsequent_recurrence_default( $option, $name, $default ) {
    if ( $name === 'hideSubsequentRecurrencesDefault' && ! is_admin() ) $option = true;
    return $option;
    }
    add_filter( 'tribe_get_option', 'tribe_subsequent_recurrence_default', 10, 3 );

    You’ll need to add the appropriate conditional for this to only affect the page with the shortcode!

    Please let me know if you can customize it or if you still need help,
    Best,
    Nico

    in reply to: recurring events #1216844
    Nico
    Member

    Hi there Jan,

    Thanks for getting in touch with us and for your interest in our plugins ๐Ÿ™‚

    To enable recurring events on your site you’ll need to purchase a license for Events Calendar PRO. We don’t have an add-on just for the recurring events functionality.

    Please let me know if I can be of further help,
    Best,
    Nico

    in reply to: Adding Call to Action Link in Content Block Does not Work #1216840
    Nico
    Member

    Hi there Joanne,

    Thanks for getting in touch with us and sorry to hear about this glitch!

    The problem seems to be with the ‘page builder’ you are using, so not sure I can be of much help unfortunately. I’d recommend reaching out to the ‘page builder’ devs and report this issue. The only workaround I can help you with is a JS snippet to change the button URL after the page loads, although it’s a pretty hacky solution I guess it will work for now.

    Please let me know about this,
    Best,
    Nico

    in reply to: Recurring Multi-Day All Day Events Fix #1216833
    Nico
    Member

    Hi there Ross,

    Thanks for getting in touch with us!

    Unfortunately this issue has not been fixed yet ๐Ÿ™ I’ve added this thread to our internal bug report so you’ll get a heads-up here when it’s fixed. I’ve also bumped the ticket priority, which will hopefully make the fix go out a bit faster.

    Please let me know if there’s anything else I can do for you,
    Best,
    Nico

    Nico
    Member

    Hi there Max,

    Thanks for getting in touch with us! I can help you here ๐Ÿ™‚

    First of allet me say that although converting posts to events using a plugin, was a good idea I wouldn’t expect that to be fully compatible with how our ‘Events’ post type works. So this is probably caused by this incompatibility.

    I guess you’ll need to manually edit those entries and re-create the venue information as ‘Venues’ (WP-Admin > Events > Venues) and link them again from the event details. This is totally an edge case and although I’d love to help you getting things right, let me anticipate that the support we can give on this is fairly limited!

    Please let me know if the above comments help,
    Best,
    Nico

    in reply to: Can't get multiple ticket prices to show #1216825
    Nico
    Member

    Hi there Monica,

    Thanks for getting in touch with us! I can help you on this ๐Ÿ™‚

    The correct way of doing this would be to create different tickets for the different prices you offer. If for example this prices are based on date (like an early bird ticket) you can limit the ticket availability by setting start/end sale dates, and activate ‘global stock’ option so all ticket have a single stock. You can find more details here โ†’ Making tickets

    Please let me know if this helps,
    Best,
    Nico

Viewing 15 posts - 1,456 through 1,470 (of 6,506 total)