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January 10, 2017 at 7:02 pm #1216270
Ross
GuestHello. Can you please let me know if the latest release fixed the issue with the PRO plugin whereby recurring multi-day all day events only showed the first day after the first occurrence?
January 11, 2017 at 12:19 pm #1216833Nico
MemberHi there Ross,
Thanks for getting in touch with us!
Unfortunately this issue has not been fixed yet π I’ve added this thread to our internal bug report so you’ll get a heads-up here when it’s fixed. I’ve also bumped the ticket priority, which will hopefully make the fix go out a bit faster.
Please let me know if there’s anything else I can do for you,
Best,
NicoApril 20, 2017 at 6:37 am #1272102Nico
MemberHi,
Just wanted to share with you that maintenance release 4.4.6 of our plugins is out, including a fix for this issue π
Find out more about the release β https://theeventscalendar.com/maintenance-release-events-calendar-pro-4-4-6-event-tickets-4-4-6-premium-add-ons/
Please update the plugins and let us know if the fix works for your site,
Best,
NicoApril 20, 2017 at 7:45 am #1272166Ross
ParticipantThat’s great news. But it’s impossible to actual re-buy a license to update the PRO plugin once it has been refunded on your website. I’ve tried for 20-minutes and I end up in a circular route of pages. What should I do?
Regards,
RossApril 24, 2017 at 6:29 pm #1273794Nico
MemberThanks for following up and sorry to hear about this Ross!
But itβs impossible to actual re-buy a license to update the PRO plugin once it has been refunded on your website. Iβve tried for 20-minutes and I end up in a circular route of pages. What should I do?
I see you could finally buy a new license. I’ll send this information to the website team. Just to clarify you were trying to re-buy the same license that was refunded?
Please let me know about it,
Best,
NicoApril 24, 2017 at 6:32 pm #1273795Ross
ParticipantYes, the same license.
April 25, 2017 at 2:36 pm #1274321Nico
MemberThanks for the feedback Ross! I’ll pass this on to the website team, although I’m mostly sure it’s not possible to re-buy a previously refunded license.
Please let me know if there’s anything else I can help you with?
Best,
NicoMay 17, 2017 at 9:37 am #1284991Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
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