Nico

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Viewing 15 posts - 1,111 through 1,125 (of 6,506 total)
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  • in reply to: Delete "min" #1233761
    Nico
    Member

    Stoked to hear Gaëlle, thanks for the heads-up!

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Buy Event Aggregator message after 4.4.2 update #1233751
    Nico
    Member

    Hey John,

    Glad to hear the original issue is resolved!

    Regarding the issue with Facebook imported events, that might be a bug / oversight on our side. Just to clarify the steps to reproduce would be:
    – Import an event from Facebook.
    – Mark it as Featured Event and Save.
    – Re-import from Facebook.
    – Events looses the Featured Event check.

    Please let me know so I can review and log as a bug if I can reproduce it on my end,
    Best,
    Nico

    in reply to: default view #1233747
    Nico
    Member

    Thanks for following up Brad!

    Sorry I meant I want the list view

    Not sure I’m missing something but, I see that list view is indeed the default for your site now → http://warrioruniversity.org/events/

    Best,
    Nico

    in reply to: Change the sequence of numbers #1233736
    Nico
    Member

    Thanks for following up Florian! Nice work checking the field id in the system information 🙂

    http://php.net/manual/en/array.sorting.php <– are these the options to sort the values of the custom field?

    Yeah, those are all PHP functions that might help you ordering the values.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: default view #1233183
    Nico
    Member

    Hey Brad,

    Thanks for reaching out to us on this issue! I’ve inspected your site and it seems that you could figure this out already.

    Please let me know if this is indeed resolved,
    Have a great weekend,
    Nico

    Nico
    Member

    Hi there CJ,

    Thanks for the heads-up about the resolution of the issue. You were probably affected by an issue on the Event Aggregator server (which processes the imports and the returns the data to the site). Hopefully these issues are resolved but caused some issues for a couple of hours.

    Really sorry about it, were are taking measures to prevent this in the future and show better error messages as well.

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    Nico
    Member

    Gracias por responder Kirk!

    1) Todo evento tiene más de un precio de entrada, creo que esta forma no completa pluguin esto.

    Como te comentaba en el caso de que los usuarios puedan subir tickets, estos pueden tener distintos precios. Caso contrario solo se mostrara un campo de precio.

    2) Creo que me he comprado un cambio de Events comunidad pluguin para Comunidad tickets pluguin. Puede comprobar por las llamadas anteriores.

    No estoy seguro a que te referís. Los plugins que actualmente están en tu cuenta son: Community Events y Event Tickets Plus. No asi Community Tickets.

    3) Qual é la aplicacion para el celular donde el donno del evento recebe informe de compras, e para hacer la prueba de los tickets.

    No hay una aplicacion de celular donde esto puede ser checkeado. Tanto para Community Events como para Community Event Tickets, hay una sección en el front-end del sitio donde los usuarios logueados pueden ver y editar los eventos que han enviado al sitio. Así mismo si ese evento tiene tickets (solo con Community Tickets) el usuario podrá ver un registro de las ventas y asistentes.

    Para sacarte las dudas en cuanto a la diferencia entre nuestros plugins te recomiendo volver a revisar sus paginas y videos:
    Community Events
    Community Event Tickets

    Saludos,
    Nico

    in reply to: How to import tickets for events with the same title #1233179
    Nico
    Member

    Hey Franz,

    Sorry for the delay here! Let me try to do it first if you are not sure about this. Give me some time to make the tests and see if it’s possible to do this without changing the event names.

    Best,
    Nico

    in reply to: Delete "min" #1233178
    Nico
    Member

    Thanks for following up Gaëlle 🙂

    Time format can be adjusted in ‘WP-Admin > Settings > General > Time Format’.

    Please give it a try and let me know fi that works for you,
    Best,
    Nico

    in reply to: Move Ticket Section to top #1233176
    Nico
    Member

    Thanks for the heads-up! Stocked to hear that worked 🙂

    Regarding the iframe height, try replacing that snippet with the following code:

    /*
    * The Events Calendar snippet
    * Change EventBrite tickets iframe height
    */
    function tribe_change_eb_iframe_height( $html, $event_id, $post_id ) {

    if (false === strpos($html, 'eventbrite-ticket-embed')) return $html;

    $new_height = 400;

    return str_replace('style="height:200px;', 'style="height:' . $new_height . 'px;', $html);
    }

    add_filter( 'tribe_events_eb_iframe_html', 'tribe_change_eb_iframe_height', 10, 3);

    I went ahead and update the article containing the snippet!

    Please let me know if this works for you,
    Best,
    Nico

    in reply to: Tickets are not being created #1233167
    Nico
    Member

    This reply is private.

    in reply to: Facebook cover images not posting on all events #1233106
    Nico
    Member

    This reply is private.

    in reply to: New EC PRO Updates Break Thrive Content Builder #1233094
    Nico
    Member

    Hey Manuel,

    Thanks for following up! Seems like this thread was out of Shelby’s radar for a while. She is currently out today but I’ll send a heads-up her way to let her know about this.

    Sorry for the delay,
    Have a great weekend,
    Nico

    in reply to: Different images for each ticket type within a single event #1233091
    Nico
    Member

    Hi there Raymond,

    Thanks for getting in touch with us! I can help you here 🙂

    Can you please let me know which tickets type your site is using (RSVP, Woo, EDD, etc)? This can be done but will require a template override (more details on this on our themer’s guide) and some work from your side.

    Please let me know about it and I’ll continue to help you out,
    Best,
    Nico

    Nico
    Member

    Hey Lauren,

    Thanks for following up and don’t worry about the delay. This reply is coming behind schedule as well!

    I did some testing and part of the issue is a plug in conflict with WP Edit. https://wordpress.org/plugins/wp-edit/ We have had the plugin in the site for several years and it worked fine with the calendar until this last calendar update. Can you please see if you can find a solution?

    So basically disabling ‘WP Edit’ makes the form right again? Could you find any particular settings affecting this or just having both plugins active produce the error? I’ll try to reproduce in my local install and see if this is a legit bug.

    There seems to be a second issue. I was finally able to get the form to render correctly and I submitted a test event. It came back with a huge string of errors all citing Jetpack. The event did go through the submission process and it was in draft in the calendar database, but there was no indication to me as the submitter that it went through.

    Basically the same questions as above. I think you tried to attach a screenshot showing the messages, but it didn’t come through.

    For now, if the troubles were caused in a recent update you can downgrade the plugins to a past version were this was working as expected.

    Please let me know about both conflicts so I can continue to help,
    Best,
    Nico

Viewing 15 posts - 1,111 through 1,125 (of 6,506 total)