Buy Event Aggregator message after 4.4.2 update

[John]

I just updated Pro to 4.4.2 and Aggregator is now displaying in the Import dropdown, “Buy Event Aggregator”. My license is being recognized. I’m dead in the water, until someone can fix this.

[Nico]

Hi there John,

Thanks for the report! I’ve been informed of an error in the Event Aggregator server, our dev team is working on it right now. Hopefully things will be back to normal soon!

Sorry for the hassle until we can fix this,
Best,
Nico

[John]

I tried rolling back to the previous versions of Events Calendar and Events Calendar Pro and the message persists. I disconnected my license from the website and re-entered the license for both Aggregator and Pro and the message persists.

[Nico]

Hey John,

I edited my reply short after sending it over. Please note that the error is actually on the EA server and is being investigated right now. Hopefully this will be resolved soon and everything will get back working!

I’ll send you a heads-up when that happens 🙂

Best,
Nico

[John]

Great. Thank you!

[Nico]

Thanks for the patience John!

This should be working as expected now. Can you please give it a try and let me know if it does?

Best,
Nico

[John]

Hi, Nico. This is resolved, but importing Facebook events that I have previously marked as Featured Events is turning off this setting.

[Nico]

Hey John,

Glad to hear the original issue is resolved!

Regarding the issue with Facebook imported events, that might be a bug / oversight on our side. Just to clarify the steps to reproduce would be:
– Import an event from Facebook.
– Mark it as Featured Event and Save.
– Re-import from Facebook.
– Events looses the Featured Event check.

Please let me know so I can review and log as a bug if I can reproduce it on my end,
Best,
Nico

[John]

Hi, Nico.

Those are the precise steps of replication.

Thanks, so much.

John

[Nico]

Thanks for confirming John!

I could verify the issue and filed a bug report to fix this. We are about to release a maintenance release that has already been scoped. So I guess this bug will have to wait a bit until fixed + released. I’ve linked this conversation with the bug report so you’ll get a heads-up here when it gets fixed.

Sorry for the hassle this might cause and thanks again for the report,
Best,
Nico

[George]

Hello!

I wanted to post a quick note here that we have published a new Maintenance Release today that should address some of the problems reported in this thread.

You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-4-event-tickets-4-4-4-premium-add-ons/

I hope this update helps!

If issues persist, open a new thread in the forums and be sure to include your site’s complete, un-edited “System Information” as per the instructions in this knowledgebase guide.

Cheers,
George

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts