How to import tickets for events with the same title

[Franz Sauerstein]

Dear team,

I tried to import over 9.000 events with .csv import. Some events have the same title “Event XY in Berlin”, but take place on different dates. Therefore every event should become a unique ticket. The ticket import generated only one ticket/product per event title. On 10 events namend “Event XY in Berlin” I got only one ticket assigned to one of them, the other 9 events did not got any ticket. How to solve it?

I prefer a solution process that allows me to define all needed values in my .csv, in place of retouching each event individually.
What is your advice?

Thank you in advance

[Nico]

Hi there Franz,

Thanks for getting in touch with us! Let’s see what we can do here 🙂

I prefer a solution process that allows me to define all needed values in my .csv, in place of retouching each event individually.

What I’m thinking might works here is to use unique event names (“Event XY in Berlin – 1” for example), then upload the tickets referencing these events. Once the tickets have correctly imported, try changing the names back “Event XY in Berlin” and re-import the CSV of events. I think that will work!

If the above doesn’t solve the issue for you please send over a portion of the events file (just “Event XY in Berlin” events) and it’s matching tickets csv file.

Please let me know about it,
Best,
Nico

[Franz Sauerstein]

Hi Nico

thank you for your proposed solution, sounds good. Does there exist step-by-step instructions I can follow?

Thank you in advance

• This reply was modified 9 years, 3 months ago by Franz Sauerstein.

[Nico]

Hey Franz,

Sorry for the delay here! Let me try to do it first if you are not sure about this. Give me some time to make the tests and see if it’s possible to do this without changing the event names.

Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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