[Nico]

Hi there Temsha,

Thanks for getting in touch with us!

This is actually the default behaviour and options will be shown on click indeed. Using JavaScript is possible to ‘open’ the options once the page has loaded, would you be interested in such solution? If so, please send me the URL where I can see this online and I’ll craft the code for you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Hey Thomas,

A solution to the same issue has been provided here → https://theeventscalendar.com/support/forums/topic/this-week-widget-date-translation/#post-1161224

Hope that helps you too,
Best,
Nico

[Nico]

Thanks for letting me know Tilde! I could test this and develop a snippet to change this 🙂

Just paste the code below in your theme’s (or child theme’s) functions.php file:

/* Tribe, modify this week widget date format */
function tribe_modify_this_week_date_format ( ) {
return 'j';
}

add_filter( 'tribe_events_this_week_date_format', 'tribe_modify_this_week_date_format' );


If you want to use other formats check the available options here → http://php.net/manual/es/function.date.php

Please let me know if that helps out,
Best,
Nico

[Nico]

Hi there Michael,

Thanks for reaching out to us and sorry to hear about this issue 🙁

Taking a look to your site I’m not able to reproduce the error. Maybe you could sort this out already?

Anyway I’m seeing a JavaScript error in the browser console that can be causing troubles:

FcjRDYAgDAXAhcRq4hyuYBBeEKTQAErcXv28mymgiTYncbZXRKUuruQjDxOt6FW0oFCo1LSz_t7aAcawkMnMSE0VSHxG9um7Lgq…:4 Uncaught SyntaxError: Unexpected number


As the script is minified I cannot see if it’s related with our plugin or not. You can try disabling JS minification for our plugin and then seeing if you get the error or not.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Krystyna,

Thanks for getting in touch and sorry to hear about these issues 🙁

I hope the staging site in the new server works well! If you are still having issues then please ask your web dev (or the hosting company) for the PHP error log, which might helps us finding out what’s not working in the site.

Lastly, if you can install the site from scratch it will help us discard migration issues while moving the site from GoDaddy to the new server.

Best,
Nico

[Nico]

Hey there, just a heads up that we released iCal Importer 4.2.5 and it included a fix for this issue. Please do update when you have the chance and definitely let us know if you continue to have any issues at all.

Thanks so much for reporting this and for your patience while we worked on a fix.

Cheers,
Nico

[Nico]

Sure that’s possible Claudia!

The events needs to have an end time, but you can hide that in the events listings and in single event pages with a snippet or template override (as described in our themer’s guide).

You are welcome, let me know if you have further questions!
Nico

[Nico]

Well that’s great!

I’m not quite sure about this part:

it would be great if the required text field on the ticket could automatically populate with what ever info was in the Gravity forms field, if that makes sense?

I thought you would want to hide/show the appropriate ticket type if the user has (or not) their Member ID validated. Maybe I’m missing something?

Please let me know about it,
Best,
Nico

[Nico]

Hi there Amy,

Thanks for getting in touch and for you interest in our products 🙂

Also, no problem on the long list of questions they are all pretty clear and well organized!

Licenses:

1. These can be completely separate domains (not subdomains) correct?

Yes, domains can be different. Keep in mind that sub-domains will count as separate sites as well.

2. Is there 1 site that acts as the primary calendar to set up categories & custom fields or does each site have to configure the calendar separate.

They act as separate calendars, each one with it’s own settings, categories and custom fields. In the case of multisite installs you can control from the Network admin which setting tabs are visible on the subsites.

3. I think I’m a little confused to if when you install the calendar on multiple sites if they are essentially different calendars or shared in some way.

Totally different calendars.

4. The multisite Network license is for 1 domain with several subdomains, correct?

Yes, can work for that but I’d say there will be no problem if you map custom domains for the subsites. Check out this article → Licenses for multisites

Ical:

1. Do you have an example or list of all fields that are included in the file .icv file?

I’m not sure about this question, we use the iCal format event object to exchange event info, you can read more about it here → http://www.kanzaki.com/docs/ical/vevent.html

2. I know tickets does not work with iCal but do the RSVPs transfer?

Unfortunately not.

RSVPs

1. Can the RSPV connect to a CRM using Zapier? Or can they be exported or synced in some other way?

Yes, I guess you can do that. I’m actually not much familiarized with Zapier so not 100% sure about it. But if it’s not possible with Zapier, maybe you can call the CRM API directly. Attendee lists can be exported per events in CSV format if that works better for the project.

2. If we have Woo Commerce, Woo Membership & Woo Subscriptions, can we do reporting on which members are RSPV’ing to which events?

I don’t think we have that report, although it can be generated querying all attendee data and filtering it by user.

3. I downloaded the free version of the calendar & RSVPs. It looks like a logged in user can RSVP to an event multiple times using the same name & event. Is there a way to prevent someone from RSVP’ing more than once?

Yes, there’ no limit by default but with a snippet you can limit the tickets to a certain amount or event not show the tickets form if the user has existing RSVP tickets.

4. With a recurring event, if someone RSPVs to one event in the series, are they automatically RSVP’ed to all events in the series?

We still don’t have support for recurring events + tickets (RSVP nor paid). This is something we are looking forward to have included at some point probably before the end of the year. Until this is coded, the behaviour will be funky and not recommended/supported to use.

Adding Events to the Calendar

1. Do you have to have WP Admin access to add events to the calendar? I’m not sure I need the community calendar but I need to give a certain level user access to add events. Is it possible to use the WP user profiles or Woo Memberships to give people access to add event but restrict everything else?

You don’t have to be an admin to create events, take a look at this article breaking down admin roles and permissions for our plugin.

2. Do you have an example of a customer using the Ultimate Bundle with Woo Commerce by chance?

I don’t think we have one in the showcase, and I’m not able to share any customer sites URLs that are not present in the showcase. Is there something in particular you wanted to see?

Keep in mind that while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

You are welcome Sally! Really glad to be of service 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi there Claudia,

Thanks for getting in touch and for your interest in our products 🙂

Events Calendar PRO comes with recurring events which can be created based on repetition patters and exclusions or by pointing the date in which the event should re-occur. You can read more about it here and check if the available options would work for the movies → https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Also, while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi there JB,

Thanks for reaching out to us! I can help you here…

Seems like you are using the beta version code for The Events Calendar. If you are trying it out or interest in doing so but having troubles then the place to go is → http://betas.theeventscalendar.com/ – just leave a comment stating your issue and we will try to help you there.

On the other hand if you are not sure about this beta version I’ve mentioned above and you are just trying to use our, then deactivate and delete the installed plugin and re-download the zip for PRO from you account → https://theeventscalendar.com/my-account/downloads/ and for core → https://wordpress.org/plugins/the-events-calendar/

Please let me know about it,
Best,
Nico

[Author]

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