Today I bought license PRO – personal, but key doesnt work

[Jan]

I reinstall plugin and try to input new licension key, but it still write:
“There is an update available for Event Aggregator but your license key is invalid. Visit the Events Calendar website to view your licenses.”

What is wrong?

Thank you!
JB

[Nico]

Hi there JB,

Thanks for reaching out to us! I can help you here…

Seems like you are using the beta version code for The Events Calendar. If you are trying it out or interest in doing so but having troubles then the place to go is → http://betas.theeventscalendar.com/ – just leave a comment stating your issue and we will try to help you there.

On the other hand if you are not sure about this beta version I’ve mentioned above and you are just trying to use our, then deactivate and delete the installed plugin and re-download the zip for PRO from you account → https://theeventscalendar.com/my-account/downloads/ and for core → https://wordpress.org/plugins/the-events-calendar/

Please let me know about it,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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