[Nico]

Hi there Lisa,

Thanks for getting in touch!

George from our support team published a very complete article about this: The trouble with excerpts. There you’ll find an overview of the issues + suggested solutions.

Please let me know if that helps,
Best,
Nico

[Nico]

Hi Pau,

Thanks for getting touch with us, and glad to help you out once again here 🙂

The snippet will show categories in the title in a lot of places. Are you trying to modify this just in the event list widget as in the screenshot or do you want to modify the behaviour in all the site?

Also, can you please send me a link to the site where I can see this?

Please let me know about it and I’ll help you out,
Have a great weekend,
Nico

[Nico]

Howdy Erik,

Welcome to our support forums and thanks for reaching out to us!

We currently do not support ticket ‘upsell’ (buy ticket, then add a t-shirt, etc), which if I understood correctly is what you are trying to do here. A way around this is to create a Ticket type for each ‘combo’ or ‘upsell’ available for the event which might work for some cases but not much for others.

Anyway can you describe a bit more what you are trying to achieve? Maybe there’s a different way of doing it.

Best,
Nico

[Nico]

Hi there Jake,

Thanks for getting in touch with us!

Regarding your first question, there are no settings in our calendar to help you out getting this done. This said, I guess it’s possible to custom code this and I can point you in the right direction if you think you can do this. But crafting this customization for you would be out of the scope of our support service. You can also hire a customizer to help you out with this particular need.

The second request is surely possible. Do you want to configure this information per event? In that case you’ll need to add these as additional fields, and once they are created a snippet will help hiding/showing them to anonymous/logged in users.

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Mrs. Reeder,

Thanks for getting in touch with us!

To move the ‘view tickets link’ you can use the snippet below (paste it in your theme’s (or child theme’s) functions.php file):

/* Tribe, relocate view your tickets link*/
function tribe_relocate_view_your_tickets(){

if ( !class_exists('Tribe__Tickets__Tickets_View') ) return false;

$tickets_view = Tribe__Tickets__Tickets_View::instance();

remove_action( 'tribe_events_single_event_after_the_meta', array( $tickets_view, 'inject_link_template' ), 4 );

add_action( 'tribe_events_single_event_before_the_meta', array( $tickets_view, 'inject_link_template' ), 4 );
}

add_action( 'wp_head', 'tribe_relocate_view_your_tickets' );


Just be sure to adjust the action tribe_events_single_event_before_the_meta to the correct one for your customization, and it should do the trick for you!

Have a great weekend,
Nico

[Nico]

Hi Teresa,

Thanks for getting in touch with us! Interesting request by the way!

I was taking a look to the Community Events code, and found that the default alerts can’t be modified to insert this country check unfortunately. So I guess the way to go would be to deactivate default notifications and add a custom notifications function.

Can you please link me to the community submission form in the site? I just want to check the country options you have to emulate those when I prepare the snippet for you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey! Thanks for the compliment, always glad to help out 🙂

Regarding the other thread, it looks like Cliff is actively helping there and found a solution for the issue. I’ll keep an eye on the thread anyway!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great weekend,
Nico

[Nico]

Thanks for the kind words Mr.Peri, you are a great customer to work with 🙂

not sure if that makes me stress less or more about the honesty factor

Ha! Cannot help on this one!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Have a great weekend,
Nico

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Thanks for following up Manuela!

Use this updated version of the snippet instead:

/* Tribe, add event categories to list widget */
add_action ( 'tribe_events_list_widget_after_the_meta', function ( ) {
echo tribe_get_event_categories(
get_the_id(), array(
'before' => '',
'sep' => ', ',
'after' => '',
'label' => null,
'label_before' => '<dt style="display:none;">',
'label_after' => '</dt>',
'wrap_before' => '<dd class="tribe-events-event-categories">',
'wrap_after' => '</dd>',
)
);
});


I’ve added some inline style to hide the label. Also tried to set label, label_before and label_after to ” but the : are still there, anyway the inline styles makes it work 🙂

Please let me know if this is was you were looking for,
Best,
Nico

[Nico]

Thanks for adding this extra info!

Well, I guess that the member check needs to be consistent in order for this to work 🙁

Do you think you can go around this by adding the two tickets type for now? Are there any other ideas I might help you explore?

Best,
Nico

[Nico]

Hey Jeff,

Thanks for getting in touch with us! Sure, let’s see how we can make things better for your client 🙂

Let me start by saying I’m not quite sure what you client need to see in there. Now there’s a ticket link in the WooCommerce order page → https://cloudup.com/cspBlQwSH44 – it will take you to the ticket product page and there you’ll see there’s a link to the event as well.

Does he want to have a link to the attendees report page in the order’s page? Are there any steps he is doing after completing the order? Maybe we can look into automating those, for example you can set the WooCommerce order autocomplete in WP-Admin > Events > Settings > Tickets if it helps.

Please let me know about it,
Best,
Nico

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