Leah

Forum Replies Created

Viewing 15 posts - 1,411 through 1,425 (of 3,411 total)
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  • in reply to: Problems with Distance filter #173867
    Leah
    Member

    Hi there,

    I just wanted to update you here. We were not able to fix this issue in time for our upcoming release (3.6). However, it is still very much a priority and we hope to have it corrected in the next maintenance release. We will keep you posted on our progress. Thank you for your patience and support!

    Best,
    Leah

    Leah
    Member

    Hi there,

    I just wanted to update you here. We were not able to fix this issue in time for our upcoming release (3.6). However, it is still very much a priority and we hope to have it corrected in the next maintenance release. We will keep you posted on our progress. Thank you for your patience and support!

    Best,
    Leah

    in reply to: Fields get stripped #173860
    Leah
    Member

    Hi there,

    I just wanted to update you here. We were not able to fix this issue in time for our upcoming release (3.6). However, it is still very much a priority and we hope to have it corrected in the next maintenance release. We will keep you posted on our progress. Thank you for your patience and support!

    Best,
    Leah

    Leah
    Member

    Hi there,

    I just wanted to update you here. We were not able to fix this issue in time for our upcoming release (3.6). However, it is still very much a priority and we hope to have it corrected in the next maintenance release. We will keep you posted on our progress. Thank you for your patience and support!

    Best,
    Leah

    in reply to: Slovenian translation for Facebook events. #172288
    Leah
    Member

    Hi Aleksaner,

    Ziga has not yet replied with the translations for The Events Calendar and Events Calendar PRO. If she still hasn’t replied by Monday 5/26 (more than two weeks after her original post) I would love to have you complete the translation instead.

    Best,

    Leah

    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. You will see an update notice on your Plugins page. You will then need to manually update your premium plugins to 3.6. After that, you’ll be able to add your license keys under Events —> Settings —> License Keys and all future updates will be automatic.

    To do the manual update, deactivate and delete the plugin from your Plugins page. You should not lose data, but we recommend that you backup your database first just in case. Then install the new version of the plugin (downloaded from tri.be/my-account/downloads/) and activate it. It will work best if you deactivate and delete all of your premium Events plugins and then install them all again, instead of one at a time. The Events Calendar can be updated to 3.6 normally.

    If you have any trouble with the manual install or license keys, please post a new thread and we will assist you further. Thank you for your patience and understanding while we got this fixed.

    Best,
    Leah

    in reply to: Licence Key field is not available #172278
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. You will see an update notice on your Plugins page. You will then need to manually update your premium plugins to 3.6. After that, you’ll be able to add your license keys under Events —> Settings —> License Keys and all future updates will be automatic.

    To do the manual update, deactivate and delete the plugin from your Plugins page. You should not lose data, but we recommend that you backup your database first just in case. Then install the new version of the plugin (downloaded from tri.be/my-account/downloads/) and activate it. It will work best if you deactivate and delete all of your premium Events plugins and then install them all again, instead of one at a time. The Events Calendar can be updated to 3.6 normally.

    If you have any trouble with the manual install or license keys, please post a new thread and we will assist you further. Thank you for your patience and understanding while we got this fixed.

    Best,
    Leah

    in reply to: No option to enter a license key #172277
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. You will see an update notice on your Plugins page. You will then need to manually update your premium plugins to 3.6. After that, you’ll be able to add your license keys under Events —> Settings —> License Keys and all future updates will be automatic.

    To do the manual update, deactivate and delete the plugin from your Plugins page. You should not lose data, but we recommend that you backup your database first just in case. Then install the new version of the plugin (downloaded from tri.be/my-account/downloads/) and activate it. It will work best if you deactivate and delete all of your premium Events plugins and then install them all again, instead of one at a time. The Events Calendar can be updated to 3.6 normally.

    If you have any trouble with the manual install or license keys, please post a new thread and we will assist you further. Thank you for your patience and understanding while we got this fixed.

    Best,
    Leah

    in reply to: Add HTML before event content issue #172267
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

    in reply to: Shortcode Issue #172266
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

    in reply to: HTML code before content #172265
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

    in reply to: sharing buttons hidden on calandar pages #172264
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

    in reply to: WooTickets Add Columns to Attendees List #172263
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

    in reply to: Bugs concerning 3.5 #172262
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

    in reply to: Canvas 5.6.3 styling conflict #172261
    Leah
    Member

    Hi there,

    I just wanted to let you know that we have been working diligently on a fix for this issue. Our next release (3.6) will be available soon and should correct this problem. Please keep an eye on your Plugins and Updates pages for a version update. If you are still having problems after updating, please start a new thread with the details and we can assist you.

    Best,
    Leah

Viewing 15 posts - 1,411 through 1,425 (of 3,411 total)