[juanfra]

Hi Rich,

Thanks for the follow-up.

It’s great to hear that you’ve found out what plugin was causing the conflict. Yes, the screenshot was from just viewing your page in a browser.

Everything looks good on my end when I visit your site.

If you need any assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Juan

[juanfra]

Hi Kevin,

Thank you for the follow-up.

Yes, the none is the value that it is keeping this from working. You will need to remove those lines to fix the problem.

Best,

Juan.

[juanfra]

Hi Kat,

Thank you for reaching out to us! I hope you are doing well.

Unfortunately, that’s not possible. There’s no view capable of displaying events of multiple categories in the month or list view. You can always use the filter bar to filter the results, but there’s no predefined view to display just the events of X amount of categories, being X more than 1.

I would recommend proposing this feature in our User Voice page to let us know.

Other users can then up-vote it, giving us a great idea of how much demand there might be (or, if you can find a suitable existing request, you can in turn up-vote that).

Thanks!

Juan

[juanfra]

Hey Rich,

Thank you for reaching out to us! I hope you’re doing well.

When visiting your site I could see that your stylesheets are not properly loading and it all points to the Autoptimize plugin. This is how I see your site: https://cloudup.com/cXK5wjyrcZX

I’d recommend you to re-check the Autoptimize settings and see if the plugin is not re-minifying already minified assets (JavaScript and CSS).

Best,

Juan.

 

[juanfra]

Hey Ross,

Thank you for reaching out to us! And welcome back! I hope you are doing well.

To get started, could you please confirm that all of your plugins are up-to-date? Also, please share your system info with us so we can further investigate the issue and forward the necessary info to our devs.

I’ve just tried what my colleague recommended and I can confirm that it is possible to put the zero number and create a free ticket. Please check the following screenshot: https://cloudup.com/chR_GAPG1vi

Thank you,

Juan

 

[juanfra]

Hey Karen,

Thank you for reaching out to us! I hope you’re doing well.

The Image Widget plugin is a simple plugin that uses the native WordPress media manager to add image widgets to your site. It provides a separate widget from the Custom HTML widget, so you’ll be able to use it directly, instead of the custom HTML widget.

The Image Widget Plus plugin will enhance the widget functionality, adding Multi-Image Support, Lightbox, Slideshow and Random Images. You can learn more about the fantastic features that the Image Widget Plus plugin provides by visiting this page.

Best,

Juan.

[juanfra]

Hey Joakim,

Thank you for reaching out to us! I hope you’re doing well.

To get started, could you please share your system info with us so we can access your calendar and further investigate your case?

Are you trying to do any type of customization in particular? Where exactly is that you want to access the post type?

Best,

Juan.

[juanfra]

Hi Kevin,

Thank you for reaching out to us!

I can see that the markup is being printed, the problem is that your theme stylesheet has the following line of CSS:


.tribe-events-after-html {
display: none !important;
}


And it is actually preventing the content from being displayed. Please re-check that line of code from your theme stylesheet (/trailnet/css/style.css and the minified version)

Best,
Juan.

[juanfra]

Hi Josh,

Thanks for reaching out, I hope you’re doing well.

Unfortunately, I wasn’t able to reproduce the issue. So, in order to find the problem I want to ask you a couple questions:

• Is this something you’ve changed recently? Was this something that was working on the site before and suddenly stopped working or it’s a new site?
• Do you have any active plugin for user roles and publish settings?
• Did you get a success message when updating the settings for the community plugin?
• Would you be so kind to share a screenshot of the entire settings page for community events? I’m really interested to see the values for the rest of the fields.

Thank you very much,

Juan.

[juanfra]

Hey Patrick,

Thanks for the follow-up.

I understand. When I mentioned deletion, I meant to put them in the “trash”. Please have in mind that the events are stored as a custom post type and that would be possible.

With regards to adding a developer to make this happen, I think that it is something possible to make. You may wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require. Please note that the list of developers is provided as a courtesy to our customers, and we make no guarantees of any kind regarding the listed entities.

Please let me know if you have any follow-up questions here and I’d be happy to help. ?

Best,

Juan.

[juanfra]

Hi Jimmy,

Thanks for the follow-up.

Sorry, I thought you wanted to filter the events by the organizer.

Unfortunately. the search functionality the accessed via the Tribe bar covers events only. Because it searches for the event custom post type, and the organizers are stored in another custom post type, that is linked.

We’d certainly be open to any feature requests you might make with regards to integrating this into the Tribe search, though, and you can post any requests across on UserVoice (which also lets other customers show their support for the idea).

Sorry, I know this answer is not exactly what you’re looking for, but please let me know if you have any follow-up questions here and I’d be happy to help. ?

Best,

Juan.

[juanfra]

Hi Joanna,

I hope all is well.

Just as a head’s up, I wanted to mention that we’ve been working on this in order to provide the flexibility to limit the number of categories the user can pick. This fix will be available once the new version is released.

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for.

What you’ll need to do, is customize the template in order to add a data-attribute to the categories input located in events-community/src/views/community/modules/taxonomy.php

Have in mind that the best practice is to copy that template to your theme’s folder, please take a look at our  Themer’s Guide in order to check how to do that.

Then, for example, on that template, you can add the following data attribute to the input (i.e: on line 92):

data-maximum-selection-size="1"


And change the value (In this example: “1”) with the number of categories you’d like to limit.

Best,

Juan.

[juanfra]

Hi Christina,

Thanks a lot for the follow-up.

Great, I’m happy everything is working as expected 🙂

Have a great rest of the day,

Juan.

[juanfra]

Hi Christina,

Thank you for the follow-up.

Have you tried doing a hard refresh on Chrome? You can learn more about hard refresh according to your OS here: https://www.getfilecloud.com/blog/2015/03/tech-tip-how-to-do-hard-refresh-in-browsers/

Please let me know how it goes.

Best,

Juan.

 

[juanfra]

Hi Hannu,

Thank you for reaching out! I hope you’re doing well.

The link you have shared has different proposed solutions. What is that you would like to modify exactly?

Best,

Juan.

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