Josh

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Viewing 15 posts - 3,106 through 3,120 (of 4,178 total)
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  • in reply to: Facebook share button no longer appears #951396
    Josh
    Participant

    Hey Luciane,

    Thanks for following up and providing that information. Which plugin are you using to generate the share buttons for those pages?

    Thanks!

    Josh
    Participant

    Hey Mason,

    Thanks for following up.

    I can’t give a set date for the next release. I can say that the majority of the development work has been completed and has been going through our Quality Assurance review. It should be pretty soon but again I can’t give a specific date for the release.

    Thanks!

    in reply to: Help with customizing the display and ticket limits #951394
    Josh
    Participant

    Hey Gabe,

    No problem. Happy to be able to help!

    You can add that additional text above the list of tickets by bring the “tickets.php” file from the WooCommerce Tickets plugins into your theme and putting the notices within that file.

    Let me know if this helps.

    Thanks!

    in reply to: Facebook Events #951393
    Josh
    Participant

    Hey Adam,

    Happy to help! If you have any questions after purchasing, please don’t hesitate to reach out in our premium forums.

    Thanks!

    Josh
    Participant

    Hey Steve,

    Thanks for following up with us!

    Unfortunately, the way the plugin currently functions, you wouldn’t be able to manage the event in the way that you like while having all 228 events using the same 5 products in WooCommerce.

    So, the process you describe would be a potential solution. Alternatively, you could create the events and tickets more quickly within a spreadsheet and use a CSV importer to import all of the data. For events, we have a solution built-in under the Events > Settings > Import CSV section of your dashboard. For the WooCommerce Tickets, you could use a solution such as https://wordpress.org/plugins/woocommerce-csvimport/.

    Let me know if this helps.

    Thanks!

    in reply to: Help with customizing the display and ticket limits #951023
    Josh
    Participant

    Hey Gabe,

    Thanks for reaching out to us!

    1. To start, the list view can be modified by moving views > list > single-event.php into your theme following the Themer’s Guide as well as making some minor CSS changes.

    For the underline on the title, use CSS to target “.tribe-events-list-event-title a” and add “text-decoration: underline”.

    To change the word “Venue” throughout the plugin, you can follow the example set within this tutorial https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/ to make those types of changes.

    The other changes can be made directly to the “single-event.php” file within your theme once you copy it there.

    2. You can modify the date format within the Event Settings > Display tab under the Date Format Settings section within your WordPress dashboard.

    3. There isn’t a straightforward way to manage the inventory of tickets in this way. The best alternative would be to create a single ticket with an “inventory” of 20 tickets. Then, on checkout, have a coupon code available for the student discount.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Corina,

    Ah, I understand now.

    The simplest way to accomplish what you’re looking for would be to use our Events Calendar PRO plugin and setup default content. Within the default content, you can set Austria as the default country and that’ll be automatically selected on the front-end Community Events submission form.

    Let me know if this helps.

    Thanks!

    in reply to: Eternal loading #951021
    Josh
    Participant

    Hey Jorge,

    Thanks for following up.

    Have you followed the other portion of the Testing for Conflicts procedures such as disabling plugins in case there are plugins active on the live site that aren’t on your local server.

    The other alternative is something with your hosting configuration. As a starting point, only after deactivating plugins for resolution, would you mind pasting the System Information from the Event Settings > Help tab within your WordPress dashboard as a private reply.

    Thanks!

    in reply to: Facebook Events #951019
    Josh
    Participant

    Hey Adam,

    Yes, as long as there are no restrictions such as age restriction designated for the page you can import events from your page using our Facebook Events plugin.

    Thanks!

    in reply to: Some products missing from an events category listing #951001
    Josh
    Participant

    Hey Rob,

    Thanks for reaching out to us!

    I took a look at your site and noticed the issue you’re describing. However, it looks like this may be a conflict. While on this page click the “Previous Events” link and then click the “Next Events” link and you’ll see the events display. However, if you then refresh the page the events disappear.

    I tried recreating the issue on my local install but was unable to replicate the problem. Have you tried following the Testing for Conflicts procedures to see if switching to a default theme or deactivating other plugins resolves the issue?

    Thanks!

    in reply to: Multiple tickets added to cart, but quantity shows one #950992
    Josh
    Participant

    Hey Deborah,

    Thanks for reaching out to us!

    I took a look at your site and noticed the issue you’re describing. However, I tested on my local install and wasn’t able to replicate the issue.

    Based on the issue, my assumption would be that there is an issue with your current theme and how it is handling the WooCommerce cart view. Have you tried switching to a default WordPress theme to see if the issue persists?

    Thanks!

    Josh
    Participant

    Hey Masao,

    Thanks for reaching out to us!

    I took a look at your site and noticed the issue you’re describing. By default, you shouldn’t need the date of the event added to the slug for the event to display so the first link should be working.

    Unfortunately I can’t offer too much support for our free plugin here in the Pre-Sales forum. I can suggest that you check out our 404 tutorial as well as our Testing for Conflicts procedures for further guidance as well as posting a thread in our WordPress.org forum.

    Thanks!

    in reply to: Registration Form Capabilities for Free Events? #950987
    Josh
    Participant

    Hey Wes,

    Thanks for reaching out to us!

    This isn’t something that is built into our plugin, however it is something that can be easily added to the content of any event using any of the popular form plugins. So if you already use something like Gravity Forms or Ninja Forms on your site you can easily add a form like this to any of your events.

    Let me know if this helps.

    Thanks!

    in reply to: Problem with tribe_get_past_link() #950984
    Josh
    Participant

    Hey Marty,

    Thanks for reaching out to us!

    It looks like this is a bug in the function that will be addressed in our upcoming release. As a temporary fix, find the lib > the-events-calendar.class.php file within the core events calendar plugin and change line 2546 from

    
    $eventUrl = trailingslashit( esc_url_raw( add_query_arg( 'tribe_event_display', 'past', $eventUrl . $this->listSlug ) ) );
    

    to

    
    $eventUrl = esc_url_raw( add_query_arg( 'tribe_event_display', 'past', trailingslashit( $eventUrl . $this->listSlug ) ) );
    

    This should fix the issue that you’re currently noticing. I apologize for the inconvenience of this issue. If you have any further questions, please don’t hesitate to ask.

    Thanks!

    in reply to: Creating events page by a moderator #950981
    Josh
    Participant

    Hey Luciane,

    It’s me again 🙂

    So you’re looking for a list of events created by you, the admin, that’s not an open, publicly viewable list? If I’m not mistaken, I believe the default list while you’re logged in as the admin found at http://yourdomain.com/events/community/list. This URL could be different if you’ve modified the event slugs using the options within our plugins. If so, just update those slugs to your selected slugs and that should work to show only events added by you.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 3,106 through 3,120 (of 4,178 total)