[Josh]

Hey Kelly,

Thanks for reaching out to us!

Do you happen to have FTP access to the files for your site? If so, you can navigate to the “wp-content” -> “plugins” folder and remove the existing “events-calendar-pro” folder. This will now allow you to upload the updated plugin via the backend of your site like you were doing previously.

Additionally, based on the steps defined here, it looks like you only need to update to 2.0.11 prior to making the jump to 3.0. This should save you a few steps rather than uploading all updated up to 2.0.11.

Let me know if this helps.

Thanks!

[Josh]

Hey Bradley,

Thanks for reaching out to us!

I took a look at the site and it looks great!

I noticed that it looks like the warning is being driven by a custom template defined within the Avada theme. Does the issue persist if you switch to a default theme?

Let me know if that clears the issue and we can go from there.

Thanks!

[Josh]

Hey Kristin,

Thanks for reaching out to us!

I’ve checked this functionality and was able to get it to work on my local machine. When adding the column, did you go back and hit “Apply” in the bottom left of the filter area?

Additionally, you can follow the Testing for Conflict procedures to see if the issue is being caused by an existing plugin on your site.

I’m sorry I wasn’t able to give you a direct response but hopefully these steps will help point you in the right direction.

Let me know if this helps.

Thanks!

[Josh]

Hey Tony,

Thanks for reaching out to us!

It sounds like both solutions would give you the functionality that you’re looking for.

If you don’t mind, I’ll actually check with others on the team when they come back online tomorrow. Someone may have seen this functionality used before and could give you some tips or concerns with either approach.

Thanks!

[Josh]

Hey Magdalena,

Thanks for reaching out to us!

There are some great steps presented in our Themer’s Guide that will help you to customize the styles of the calendar and how it displays on your site. You can find that information here.

As far as the specific changes that you’re requesting, I would be happy to point you in the right direction with some code snippets. Could you send me a link to the specific elements that you would like changed and I can help you out pretty quickly.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

There are a couple of filters available that will allow you to change the label for “Organizer” to “Instructor”. The two filters are “tribe_organizer_label_singular” and “tribe_get_organizer_label_plural”. An example of how to use these to change the text can be seen in this snippet.

Let me know if this helps.

Thanks!

[Josh]

Hey Thomas,

I did some research and currently the only way to filter the way the date displays here is to use the tribe_events_event_schedule_details and filter the entire string that is being outputted.

However, I did notice that based on a previous support topic we’ll be soon integrating a filter that will allow for the second date to be filtered much more easily. I’ve added this support ticket to the development issue and you’ll be notified when this feature is added to an upcoming release.

I’m sorry I wasn’t able to get you an exact answer but I hope this helps to get you pointed in the right direction.

Thanks!

[Josh]

Hey Kelly,

I apologize for not being more specific with my previous response. It’s easy to take some of that information for granted sometimes.

You can add that snippet within your theme’s “functions.php”. You don’t need to add the opening “<?php” from the snippet but you do need to ensure that the snippet is placed just after the opening “<?php ” tag of the file or just before the closing “?>”.

Let me know if I can help you with anything else.

Thanks!

[Josh]

Hey Paul,

If you would like, we can refer you to a developer that can help you make these changes. Just send an email requesting a developer reference for customization [email protected] and be sure to include a link to this support thread.

I’ll go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new ticket.

Thanks!

[Josh]

Hey Thomas,

Thanks for reaching out to us!

This sounds like it could be a pretty detailed change that may not be able to be accomplished with a simple filter or modification of the translation. I’ll have to check with the team to see if I can get you more information on that.

In the meantime, would it be possible to modify the “Date without year” format under “Settings” -> “Display” (https://cloudup.com/csFuZAwWJEO) to display a format that makes more sense?

Sorry I wasn’t able to give you more direct response but I’ll be working to get you more information shortly.

Thanks!

[Josh]

Hey Paul,

Thanks for your patience!

I was able to get some information for ya!

There is actually filter available to change the wording for the “required” fields. You can find the documentation for that filter here. Also, here is a quick example of what that might look like.

Also, to remove the different sections you can follow the instructions for the Themer’s Guide to replace the modules from within the “views” -> “modules” folder of the plugin within your theme. Under the “modules” folder, you’ll find each of the sections that you would like removed. To hide these, just replace them with blank PHP files of the same name within your theme following the structure of the themer’s guide linked to above.

Let me know if this helps.

Thanks!

[Josh]

Hey Kelly,

Thanks for reaching out to us!

The login form on the events page uses the “wp_login_form()” function built into WordPress. I did some testing and found that we can output the lost password link to the form using the following snippet.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

I tried to visit your site to see the issue but it looks like the link is just to a hosting type dashboard. Could you send me a direct link to an event that has tickets for sale.

As a quick check, it sounds like the start and end dates may be set to where the tickets aren’t available for sale yet. You can see that setting when creating the tickets on the events here https://cloudup.com/cfFbJ5r8FyU.

I’m sorry I wasn’t able to provide a definitive answer but hopefully we can get this cleared up for you quickly.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

Unfortunately I was unable to recreate the issue locally. Could you send me a link to a single event view on your site so I can see the issue and maybe narrow down the difference? Does the overlap still occur if you switch to a default theme?

Thanks!

[Josh]

Hey Paul,

Thanks for reaching out to us!

I’m not sure of the best approach for filtering this information or removing the fields that you’ve mentioned. I’m checking with the team and will work to get you the best answer as quickly as possible.

Thanks!

[Author]

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