Josh

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Viewing 15 posts - 4,126 through 4,140 (of 4,178 total)
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  • in reply to: Export feed to google calendar? #720774
    Josh
    Participant

    Hello wheretoplaygames,

    Thanks for reaching out to us!

    I assume you’re referring to the Filter bar being able to filter by tags? You’re correct that there isn’t a way to filter by the Venue’s State field, however you could use the “Event Category” to assign the state. This would be similar to using the tags on the separate install but would mean you wouldn’t have to hijack the “tag” taxonomy for your site just for the State filter.

    Also, there isn’t a direct “sync” between the events and a google calendar. What you can do is download all of your events (using the “Export Listed Events” on your main calendar list view) and then import them into your Google Calendar follow the instructions from Google.

    The closest option you’ll have to a “sync” will be to use the RSS feed generated by your calendar.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    in reply to: Event not showing in editor but is showing on front end #720757
    Josh
    Participant

    Hello mstewar22,

    Thanks for reaching out to us!

    That definitely sounds like a very strange thing to be happening. Have you tried following out Testing for Conflict procedures to see if this is potentially a plugin or theme conflict?

    I’m sorry I wasn’t able to give you a direct response however hopefully following the procedure mentioned above will help to narrow down where the problem is occurring.

    Thanks!

    in reply to: How to add new field that exports to Attendee List #720750
    Josh
    Participant

    Hello umeworks,

    Thanks for reaching out to us!

    Unfortunately that isn’t something that is currently available within the plugin. If you would like, you can add the suggestion on our UserVoice page (I believe there may be a couple already on there and you can “up” vote one of those). I am aware of other users using Gravity Forms product add-ons to achieve similar functionality however custom development may be required to get those fields to pull into the Attendees export file.

    I’m sorry I wasn’t able to give you a direct response however I hope this was able to point you in the right direction.

    Thanks!

    in reply to: Last date of recurring event #720727
    Josh
    Participant

    Hello dkinney,

    Thanks for reaching out to us!

    I took a look at that snippet and it looks like it can only be used to find the start date. To find the end date you’ll need to use the “_EventRecurrence” meta and access the “end” date there. Here is an example of the previous snippet modified to get the last event date for a recurring event.

    
    <?php 
    $recurrence = get_post_meta( get_the_ID(), '_EventRecurrence', false );
    
    foreach( $recurrence as $events ) {
    $last_event = $events[end];
    }
    
    $final_date = date( get_option('date_format'), strtotime($last_event) );
    echo "The last event takes place on $final_date.";
    

    Let me know if this works for you.

    Thanks!

    in reply to: Product Add Ons in WooCommerce Tickets #719907
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    Wesley

    I can definitely see the desire for having that sort of functionality with the plugin. If you’re looking for customizations, you can send a request to [email protected] and we can refer you to some developers that would be able to help you accomplish what you’re looking for.

    Jenunderscore

    I’m sorry but I may be a little confused by your response. Were you saying you were able to get it to work the way you would like by turning off the fields on a per product basis? Also, in the future it will be helpful if you create new ticket to ensure we’re able to respond to all tickets as quickly as possible.

    Let me know if there is anything else I can do to help.

    Thanks!

    Josh
    Participant

    Hey Scott,

    Thanks for reaching out to us!

    That sounds like this would be a really slick customization for our calendar. The “near” functionality that you’re describing utilizes some metadata saved for each event based on the Venue location. For the location, two fields are saved to “_VenueLat” and “_VenueLng”. There are a couple of approaches that you could take to accomplish this.

    • You could create the custom query following the example query used for the filter bar in the “tribe-geoloc.class.php” within the “setup_geoloc_in_query” function. This should help you define the necessary query args for your custom query.
    • For each location that you would like to set up the query for, you could create a link that passes the necessary latitude and longitude data into the query string for the URL  (?action=tribe_list&tribe-bar-geoloc-lat=YOURLAT&tribe-bar-geoloc-lng=YOURLONG). This will generate a list using the default list view within our calendar.

    I’m sorry I wasn’t able to give you a direct answer but hopefully these options will help to point you in the right direction.

    Let me know if this helps.

    Thanks!

    in reply to: Hidden Fields and Shortcodes #718213
    Josh
    Participant

    Hey Andrew,

    Thanks for reaching out to us!

    There are a couple of options that you could pursue that would allow you to supply additional meta information for each event that is only visible within the admin area.

    1. <span style=”line-height: 13px;”>You could take advantage of the “Additional Fields” section that we have within The Events Calendar settings. However, by default these will display on the front-end of the site so you’ll need to filter the output to hide your custom meta.</span>
    2. You could take advantage of a third-party custom meta plugin such as Advanced Custom Fields. Since our events utilize built in WordPress Custom Post Type functionality, you can define custom metaboxes just for events. You could create the additional fields that you need and then just opt to not display them on the front-end of your site.

    For the shortcodes, we don’t see them as core to our plugin however there are some great shortcodes that might get you what you’re looking for within the  third-party Event Rocket add-on available within the WordPress.org Repository.

    I hope this helps. If you have any further questions that will aid in your decision to purchase our plugin, please don’t hesitate to ask.

    Thanks!

    Josh
    Participant

    Hey Andrea,

    Thanks for reaching out to us!

    You should be able to accomplish the desired effect by using the “wp_is_mobile()” conditional to check whether the current visitor is viewing from a mobile device. If so, you could then redirect the user to the List view by using the following function “tribe_get_listview_link

    An example of what this might look like would be:


    if( wp_is_mobile() ) {
    wp_safe_redirect( tribe_get_listview_link() );
    }

    Let me know if this helps.

    Thanks!

    in reply to: RSS feed by state or email list #718184
    Josh
    Participant

    Hey Tony,

    I checked with some others on the support team and there wasn’t any specific examples that we were aware of that we could point you to. However, I would like to reinforce that both directions, RSS feed and email list, should be possible with some custom development.

    Let me know if there is anything else that I can help. Sorry I wasn’t able to get you a clearer answer but hopefully this helps for now.

    Thanks!

    in reply to: Changing sort order of Recurring Events #717607
    Josh
    Participant

    Hey Christopher,

    Thanks for reaching out to us!

    By default, the events should display with the latest event displaying first. I followed the steps you described with recurring events and a filter on the event widgets and was able to get it to display normally. I did however notice that it isn’t displaying properly on your site. As a first step, could you follow the Testing for Conflicts steps to see if there is a conflict with another plugin or your theme?

    Let me know if this helps. Sorry I wasn’t able to give you a direct solution but hopefully this will help point you in the right direction.

    Thanks!

    in reply to: Order by end date #717597
    Josh
    Participant

    Hey Anna,

    Thanks for reaching out to us!

    That can definitely be a problem when events last for an extended period of time. Are you referring specifically to areas where events are listed out outside of the traditional calendar view? Such as the Event List Widget? If so, there is a filter that can be used to filter the query arguments, “tribe_events_list_widget_query_args“.

    I’m sorry I wasn’t able to give you a direct answer but hopefully this helps to point you in the right direction.

    Let me know if you have any further questions.

    Thanks!

    in reply to: Remove Venue Link – part 2 #717575
    Josh
    Participant

    Hey Ben,

    Thanks for reaching out to us!

    You can actually remove that link using the same technique that was suggested in the previous forum post and using the Themer’s Guide. The file that you’ll want to override in your child theme to remove the venue link will be the “modules/meta/venue.php” file.

    Let me know if you have any further questions.

    Thanks!

    in reply to: Community Events login page #717549
    Josh
    Participant

    Hey Kelly,

    No problem, happy to help!

    If you have a few moments, we would definitely appreciate it if you could review our plugin on WordPress.org.

    I’ll go ahead and close this ticket but if you have any further questions please don’t hesitate to open a new support ticket.

    Thanks!

    in reply to: How to make the #717545
    Josh
    Participant

    Hey,

    It looks like you’re referring to the solution presented on our UserVoice page. There are a couple of alternatives that may be helpful but could also have some other issues depending on the implementation.

    • Instead of having the end time set to the start time, you could set the end time for midnight of that day. This would allow it to display better on the Week View.
    • You could set the events as all day events and then note the start time within the event details.
    • You could use this snippet to remove the end time for all events

    I’m sorry I wasn’t able to give a definitive answer. At the end of the day this is definitely a difficult scenario to provide a great solution for. However, I hope that these alternatives give you a place to start in finding the best solution for your scenario.

    Let me know if this helps.

    Thanks!

    in reply to: How to give separate colors to Event Categories #717531
    Josh
    Participant

    Hey,

    I noticed that you’ve marked the previous answer as correct. I’m happy to have been able to help!

    I’m going to go ahead and close this ticket. If you have any further questions please don’t hesitate to open a new ticket.

    Thanks!

Viewing 15 posts - 4,126 through 4,140 (of 4,178 total)