[Jeremy]

Hi there,

Thanks for reaching out to us! I’d be happy to help you.

There might be a conflict somewhere. Could you try to deactivate all plugins except for The Events Calendar and Events Calendar PRO, and check again if the problem persists?

Then, could you switch back to the default theme (Twenty Seventeen) and check again your events in your Calendar Pro pages and widgets?

Before doing anything, I would recommend you to read our documentation about testing for conflicts. And ideally, you would run your tests on a staging environment.

Please let me know how it goes,

Cheers,
Jeremy

[Jeremy]

Hi Matthew,

Thanks for your reply. There might have been a bug while you performed the upgrades on the different plugins. If you upgrade again your Events Calendar plugins (one by one), there shouldn’t be a problem with your edit Events page.

In case you still encounter a problem after upgrading your Events Calendar plugins, then I would recommend you to do some testing for conflicts. You may use a tool like Plugin Detective and/or Health Check to help you troubleshoot your issue.

Please let me know how it goes,

Cheers,
Jeremy

[Jeremy]

Hi Ron,

I’m glad you figured out how to get the months and day names in both languages 🙂

I’m going to close this thread then, but feel free to create a new one if you have further questions or concerns!

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

In order to change the position of the feature image, you need to customize the template files.

Before doing anything, I’d recommend you to read carefully our Themer’s Guide.

Once you’re ready, you need to copy the files located at /wp-content/plugins/the-events-calendar/src/views/list/single-event.php and /wp-content/plugins/the-events-calendar/src/views/single-event.php

Paste them in your theme, respectively at [your-theme]/tribe-events/list/single-event.php and [your-theme]/tribe-events/single-event.php

You can now edit those templates. Look for the php line <?php echo tribe_event_featured_image( null, 'medium' ); ?> — that’s the line you’ll want to move further up in your file.

You’ll have to procede in a similar way if you want to change the position of the event details such as map/organiser/venue.

Please let me know if that’s clear or if you need further explanations.

Cheers,
Jeremy

[Jeremy]

Hi Melanie,

Thanks for reaching out to us! I’d be happy to help you 🙂

When you say you don’t see a lot of the Settings we describe, could you be a little bit more specific? Which settings can you see on a Screenshot that you don’t see on your website?

For small style changes, you may have to go through the css files. Alternatively you can modify the layout of the different templates by customizing the template files. I would recommend you to read our Themer’s Guide to know more about it.

If you want to hire someone to tweak the plugin for you, we can recommend a list of freelancers.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi Matthew,

Thanks for reaching out to us! I’d be happy to help you 🙂

You said that you upgraded your Events Calendar plugins yesterday, but did you also upgrade some other plugins? Did you upgrade those plugins both on your live site and staging site?

Could you try to downgrade your versions of The Events Calendar, PRO and Community Events, to see if that changes anything?

Waiting for your reply,

Have a nice day,
Jeremy

[Jeremy]

Hi Pat,

Thanks for reaching out to us! I’d be happy to help you 🙂

I couldn’t visit your website as it’s protected by a password, but it’s possible there’s a conflict somewhere given the number of plugins which are installed on your website.

If you deactivate all plugins (except the Events Calendar ones), does your calendar dropdown menu appear correctly? What if you switch back to the default theme (Twenty Seventeen)? And if you activate Avada (not the Child theme, just the default Avada theme).

I would recommend you to follow those instructions about testing for conflicts. If you have a staging environment to run those tests, that would be ideal.

Please let me know how it goes,

Cheers,
Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi Miriam,

While I completely agree with your logic, unfortunately we don’t have a built-in option for you to exclude from the Filter Bar categories and venues that don’t have any event associated with them. This is definitely an idea worth mentioning via our UserVoice Feature Ideas if it hasn’t already.

Using hooks and filters should do the trick though. If you need help with this customization, you could get in touch with one of the nice people on the below list. They are well known names in the community who are not affiliated with us and can be hired for such work.

https://theeventscalendar.com/knowledgebase/find-a-customizer/

I hope this helps and I’m sorry I cannot be of much assistance in this matter.

Let me know if there is anything else I can help you with.

Best of luck and have a good week!

Jeremy

[Jeremy]

Hi Doug,

Thanks for your reply.

I’m going to close this ticket then, but feel free to create a new one if you have other questions!

Cheers,
Jeremy

[Jeremy]

Hi Doug,

Thank you for your interest in our plugin!

Sure, the features will still work after your license’s expiration. However, after the expiration, if you don’t renew your license, you won’t get future updates and you won’t be able to reach the support.

I hope this answers your question 🙂

Cheers,
Jeremy

[Jeremy]

Hi Andrew,

Thanks for your interest in our plugin!

To answer your questions:

1. Yes, it’s possible to add a shortcode to display the calendar with events from a specific category. Your shortcode would look like that: [tribe_events view="list" category="barbecue"]. You’ll find the full documentation in our Knowledgebase.
2. I’m not sure I understood your question properly, especially when you said “When im on the standard calendar view you cant skip to next or previous month unless you use the date range picker at the top”. If you look at our online demo, you can notice it’s possible to skip to next or previous month without using the datepicker. Is this view the one you are looking for? Please note that it’s the default one when the calendar is first opened.

Cheers,
Jeremy

[Jeremy]

This reply is private.

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

To set the label for the URL, you actually need to edit the php file in the extension (index.php). The last function is:

public function tribe_get_event_website_link_label( $label ) {
return 'View Website →';
}

You can change the text ‘View Website →’ in order to change the label for Event Website URLs.

I hope this helps,

Cheers,
Jeremy

[Jeremy]

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

There’s no setting for that, it depends on your theme’s stylesheet (in your case, entry-content texts were set to white by default). In order to have your tickets form properly displayed, you can add the following snippet in Appearance > Customize > Additional CSS:

.tribe-event-tickets-plus-meta label {
    display: block;
    color: darkgrey; // or any color you'd like
}

I hope this helps,

Cheers,
Jeremy

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