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Hi Herschel, I just sent you a screenshot regarding the wordpress.org forum here in this post. As I mentioned there, we don’t have any control over how these pages are displayed as they are not on our site, but I hope this helps you find what you are looking for!
If you get stuck again here on our site, please let me know, and I’ll be happy to help you out!
Hi Herschel,
I’m sorry that you’re having such a hard time navigating the forums.
First, the link you posted is actually to a list of responses to various topics for one person’s profile…I’m not sure what you were looking for when you came across that particular page, but to view the full post, you can click on the link that is included in each response (see screenshot). I am not logged in in that screenshot, so I am not able to see anything there that is not open to the public 🙂 This page is part of wordpress.org, so even though it may be related to one of our plugins (that profile is for one of our plugin contributors), we have no control whatsoever over how it is displayed.
When you say you posted a previous thread that you were not able to find again, is that one that you posted here in one of our premium forums on theeventscalendar.com or in one of the community forums on wordpress.org? For our forums, you can see all of the topics you have created here on your profile page. You will need to be logged in with the account that you used to purchase your Pro license to access this page.
Finally, we do not do email support – all support is done here in the forums. However, you can choose to get email notifications when we reply, and you can also reply via email to post a response here in the forums. The notification you get should have a link back to the original thread.
I hope this helps!
Hello,
I’m sorry that Event Aggregator isn’t working out for you! We do have a feature request open for this at the moment – we would really appreciate it if you could cast your vote for it! This will not only allow you to stay up-to-date on any progress we make on it but also help us gauge user interest in new features and plan for future development.
I did go ahead and process the refund for you. If there is anything else that I can help you with, please let me know!
Thanks,
Jennifer
Hello,
Thanks for reaching out!
Unfortunately, tickets and recurring events do not currently work this way…tickets can be added to the series as a whole, but it is not possible to have separate tickets for each date in the series. The same tickets show up on every date in the series because they apply to all dates together.
We are working on adding support for recurring tickets in the future, but for now, if you need separate tickets for each date, then you would either need to break the dates from the series or create new, individual events for each date.
I’m sorry I don’t have a better answer for you at the moment! I would recommend casting your vote for the feature request so that you can stay up-to-date on progress. This also helps us gauge user interest in new features and help guide future development efforts. Please let me know if you have any questions!
Thanks,
Jennifer
Hello,
These pages are actually generated automatically from within the plugins – they are not traditional pages that you can see and edit in the Pages section of your Dashboard. A sidebar section is not included in these pages by default – I took a look at your site, and it looks like this sidebar is coming from your theme or another plugin. So, changing the sidebar would need to be done from there.
You can also create a new sidebar and then override the templates for the pages you want to display it on.
To remove the tags section from the community events page, you can override the template of the submission form, which can be found at wp-content/plugins/the-events-calendar-community-events/src/views/community/edit-event.php. In your copy, you’ll want to remove the following line:
<?php tribe_get_template_part( 'community/modules/taxonomy', null, array( 'taxonomy' => 'post_tag' ) ); ?>We are a bit limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to point you in the right direction!
Please let me know if you have any questions!
Thanks,
Jennifer
Hi Dmitry,
Thanks for reaching out!
First, I would recommend adjusting the “Default stylesheet used for events templates” and “Events template” settings under Events > Settings > Display. These affect how much events pages inherit their styling from the theme.
Next, if you go under Appearance > Customize > The Events Calendar, you will see some options for changing some of the colors for events pages.
If neither of these options gets you what you are looking for, then you may need to add some CSS. We are a bit limited in the amount of support that we can provide for customizations like this, but if you get stuck with the CSS or have any questions, please let me know exactly what you’re looking to change – I’ll be happy to point you in the right direction!
Thanks,
Jennifer
Hi Rehana,
Thanks for reaching out!
There is not currently an out-of-the-box way to do this (with The Events Calendar or Events Calendar Pro). You could potentially get something like this set up with a customization – our themer’s guide is the place to start if you would like to give this a shot, and we also have a list of recommended developers that you could contact if you would like to get help with the code.
If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.
Please let me know if you have any other questions!
Thanks,
Jennifer
Hi David,
Thanks for checking out our plugins!
You can indeed set an event to recur on the 4th Sunday of each month (see screenshot). You can read more about how recurring events work here.
Regarding subscribing to the calendar, the only real subscription functionality that is currently available is via RSS. With Pro, you can export events, but as you mentioned, this is only for the events in the current view, not all existing/upcoming events (and they are not synced – changes made after the export will not be made automatically wherever the events are imported to). This article has some additional information on how exports work.
If this is a feature that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.
We do offer full refunds within 30 days of purchase, so if you’d like to take Events Calendar Pro for a test run, feel free to do so! Please let me know if you have any additional questions.
Thanks,
Jennifer
Hi Kevin,
Thanks for checking out our plugins!
Event Tickets Plus does integrate with WooCommerce, so by default, tickets are essentially WooCommerce simple products. However, tickets are meant to be added to and displayed on other post types, so they are not created like other products in the Products section of WooCommerce. I would recommend taking a look at this article, which has some more details on how the ticket creation process works.
With that being said, you can still choose to sell tickets from the default WooCommerce product page (instead of from within a form on another post) with a customization – this article the code that you would need to add to make this happen. Tickets are also hidden from the WooCommerce shop page by default, but you could add them back in via a customization.
We do offer full refunds within 30 days of purchase, so if you’d like to take Event Tickets Plus for a test run, feel free to do so! Please let me know if you have any additional questions.
Thanks,
Jennifer
Hi Elizabeth, I’m glad to hear that you were able to get this fixed! If you do run into any other issues, please let us know!
Hello,
The simplest way to do this is to edit the ticket in WooCommerce, then under the Inventory tab, you can check the “Sold individually” option. However, this does not prevent the same member from coming back and placing a second order for the same ticket. If this is what you’re looking for, then I would recommend trying out some third-party extensions, such as WooCommerce Max Quantity or Min/Max Quantities from WooCommerce.
Please let me know if you have any other questions!
Thanks,
Jennifer
Hello,
This is a great question – your best bet is going to be to use the custom fields to create a required checkbox field. This will not let users proceed to checkout without the box being checked. If you plan to use this frequently, then I would recommend saving the fieldset so that you can quickly add it to the tickets that you need to add it to.
Please let me know if you have any other questions!
Thanks,
Jennifer
Hello,
Sorry for the confusion here…Were you able to determine if this is still occurring in a default environment (all other plugins disabled and a default theme like Twenty Seventeen enabled)? If you don’t want to deactivate things on your live site and don’t have a staging site already, then I would recommend the free WP Staging plugin, which will let you create a quick copy of your live site that you can use for testing. Once you’ve done this, if you are still seeing this issue in a default environment, then can you please send me a link to that page (in the default environment) so that I can test it out on my end?
Since I am not able to recreate this locally, there might be something else on your site that is conflicting with our plugins – please let me know what you find!
Thanks,
Jennifer
