[Jennifer]

Hi Leslie,

Thanks for reaching out!

With recurring events, the venue will be the same for all occurrences within the series, and unfortunately there isn’t a shortcode or other out of the box way to change this. However, once you have created the series, you can go into the individual occurrences and change the venue for that occurrence by breaking it from the series (this post has a good explanation of this and also suggests using tags/categories to “regroup” the events).

If you are handy with code, you could also adjust the venues in the database, as described in this post.

If this is a feature you would like to see implemented in the future, we would appreciate your vote in our Feature Ideas forum!

I hope that helps! Please let me know if you have any more questions.

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Vahe,

Your email came through, and your Filter Bar license has been switched out for Event Aggregator! You should now be able to use it in addition to the other plugins in the bundle (Community Events, Community Tickets, and Event Tickets Plus).  Please let me know if you have any questions or need any help getting things set up.

Thanks,

Jennifer

[Jennifer]

Hi Nathalie,

Thanks for reaching out! I’d be happy to help you with this.

It sounds like you added the CSS to the correct spot, but it may be getting overridden by other CSS rules later on. You could try adding an !important tag, or also adding your CSS to the custom CSS area under Appearance > Customize (if your theme has one there) or into the style.css file of your child theme.

You can also send me the CSS you added and a link to the page where this is happening, and I’ll be happy to take a look!

Thanks,

Jennifer

[Jennifer]

Hi Håkan,

You can change the sort order by adding a quick snippet to your functions.php file, which we have some instructions for here. Currently, there is not “drag and drop” functionality to change the order (newer tickets are added on the top by default), but if this is a feature you would like to see implemented in the future, we would appreciate it if you would cast your vote for it here! We use these requests and the amount of votes they get to help plan future releases.

Please let me know if you have any more questions!

[Jennifer]

Hi Håkan,

Thanks for reaching out!

I definitely understand not wanting to enter repeat information. It sounds like you want to add the same link (to the WooCommerce product) on every event page, is that correct? If so, you can follow the instructions in our themer’s guide to copy the single-event.php template (found at/wp-content/plugins/the-events-calendar/src/views/) into your child theme, and then from there you can just paste in the link along with any relevant text and styling, wherever you’d like it to appear.

I hope that helps, and please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Linh,

Since this issue has been marked “resolved”, I’m going to go ahead and close out this thread. If you have any more questions, please feel free to open a new one!

Thanks,

Jennifer

[Jennifer]

This reply is private.

[Jennifer]

Hi Brandon,

Thanks for trying those steps. I see you’re using W3 Total Cache. Many of our users use this plugin with no problem, but occasionally we see this issue pop up. Can you try disabling minification and see if that solves it?

Another option would be removing the mobile view altogether, but this is not ideal since we still want the calendar to display nicely on mobile.

Let me know how that goes!

[Jennifer]

Hi Isto,

Thanks for sharing those screenshots.

The file for event category pages and other event pages is the-events-calendar/src/views/default-template.php. It’s the same template for each page, and the tribe_get_view function determines what content gets loaded for the page, which in this case is the month view. So the category and non category event pages use the same views; the difference in which events are displayed is in the query.

I think what’s happening here is that because get_the_ID returns the ID for the current item in the WordPress loop, and the category page is looping through events with that category, the last event is the current item in the loop, which is why you are getting that event ID on your page.

To clarify, it looks like you used ACF to add custom fields onto event categories, is that correct? Are you trying to use a post ID to pull in those custom fields onto the front end category pages? If this is the case, I think what you’ll need to do instead is use tribe_is_event_category to check if you are on a category page, and then display your custom category fields if you are.

I found this post in ACF’s documentation that might be helpful in getting the terms to display on the front end. This post has an example of adding content to the category page. In that post, Nico is using the tribe_events_before_html hook, which would add your custom fields above the rest of the page content but below the header. If you want your fields elsewhere, you can take a look around in the-events-calendar/src/functions folder to find a hook that fires in the spot that you want to place your content. If you’re not familiar with what hooks look like, you’re looking for: do_action( ). Alternatively, you could add the custom fields directly to your event view templates. Our themer’s guide has some great tips on modifying our templates.

Ok, I know that was a lot of info, so please don’t hesitate to ask if you have questions on anything!

Thanks,

Jennifer

[Jennifer]

Hi Vahe,

I’m sorry you haven’t been able to get through via email! You can use the form on our contact page instead (please select “Help accessing my account”).

Have you completed an order for the Community Manager Bundle? I looked using your email address but did not see an order for you yet. Once that is complete, if you can send me the order number (or the name and email address that you used during checkout) via the contact form, I will change the Filter Bar license to an Event Aggregator license for you.

Thank you!

Jennifer

[Jennifer]

Hi Remy,

Glad to hear you got this figured out! Since this thread has been marked “resolved”, I’ll go ahead and close it out, but feel free to open a new one if you need any further assistance!

Thanks,

Jennifer

[Jennifer]

Hi Vahe,

Can you please send me the order number? I don’t see your email…did you reply to the email you got from this thread? If so, can you please send a new email with the order number to this address: support (at) theeventscalendar (dot) com? You can also put it here in a private reply if that is easier. Once I get that, I’ll be happy to switch the licenses out for you!

Thanks,

Jennifer

[Jennifer]

Hi David,

I wanted to give you an update on this…I apologize for the delayed response – It looks like my previous reply wasn’t saved for some reason, so I’m sorry about that!

It seems like this may be related to the timeout issue that you were experiencing when trying to use the link, especially since you were able to import the smaller calendar. Theoretically there aren’t any limits to the file sizes, but it seems that the amount of time it takes for everything to load is exceeding the timeouts set on the server.

I updated our internal ticket for this issue, so we should have an answer on this soon. If you run into any more issues with this in the meantime, please let me know.

I really appreciate your patience as we work through this issue! I will get back to you by early next week with an update.

Thanks,

Jennifer

[Jennifer]

Hi Steve,

Thanks for sharing that link! I see what you mean now. This is actually a known compatibility issue with the Divi theme, but the good news is that we have a small plugin to fix it!

Can you try installing and activating it and see if it fixes the issue?

Thanks,

Jennifer

[Author]

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