The best purchase for community event ticket sales with import calendar

[Vahe]

Hi,

I have a social news site and would like to sell other event company tickets, but also allow them the opportunity to do the same.

I would also like to import the list of events I have to prevent any unnecessary manual entries.

Can you please advise whether I should purchase just the community pro pack or do I need to get separate plugins to make the purchase?

Regards,

Vahe

[Jennifer]

Hi Vahe, thanks for checking out our plugins!

Event Tickets Plus will let you create and sell tickets on events from the backend, and Community Events with Community Tickets will let users create events and sell tickets via a front end submission form.

With The Events Calendar, you can import events with .CSV files, but if you would like to import from other sources or schedule regular imports, Event Aggregator will let you do that.

You can take a look at the packages we have available, but if there is one that is close to what you’re looking for, let us know and we’ll see what we can do to help!

Thanks,

Jennifer

[Vahe]

That’s what I’m looking for advice – what’s the best bundle I should purchase?

[Vahe]

Based on the three above mentioned, or can you provide a special price on this?

[Jennifer]

Hi Vahe,

I would be happy to help you figure this out! Of our available packages, the Community Manager Bundle is probably your best bet.

From what you described, it sounds like you will need Event Tickets Plus, Community Events, and Community Tickets. The Community Manager Bundle includes Filter Bar as well, which is great for helping users find events relevant to them, especially if you have a large number of events or events in many different locations.

If you would like to import events from sources other than a CSV file, I would definitely recommend going with Event Aggregator. If you would prefer to get this instead of Filter Bar, I could switch out the licenses for you after you purchase the bundle. If you would like to get this one in addition to the plugins included in the bundle, I think we could get you a coupon for this.

I hope that helps with your decision! If you would like to go ahead with one of these options (switching Filter Bar for Event Aggregator or adding on Event Aggregator), could you please send us an email to support (at) theeventscalendar (dot) com? We’ll get you taken care of from there!

[Vahe]

I sent an email just now, but to make sure it has been received, please find it below:

Hi Jennifer,

Could you proceed with the option of switching the filter bar for the event aggregator, please?

Thank you!

[Jennifer]

Hi Vahe,

Can you please send me the order number? I don’t see your email…did you reply to the email you got from this thread? If so, can you please send a new email with the order number to this address: support (at) theeventscalendar (dot) com? You can also put it here in a private reply if that is easier. Once I get that, I’ll be happy to switch the licenses out for you!

Thanks,

Jennifer

[Vahe]

I’ve sent three emails to the support email and get this response:

Hi there,

Thanks for your follow-up. Unfortunately, our forum does not allow reply by email. Please visit the forum link in the original notification email and post your reply in the thread on TheEventsCalendar.com. We’ll be able to assist you further from there.

Is there a quicker way to resolve this? I’ve been looking to resolve this for three days now and it’s impacting my efforts.

Kindly help so I can have the plugin switches done sooner than later – that’s all I ask.

Thanks,

Vahe

[Vahe]

I responded using your provided email btw.

[Jennifer]

Hi Vahe,

I’m sorry you haven’t been able to get through via email! You can use the form on our contact page instead (please select “Help accessing my account”).

Have you completed an order for the Community Manager Bundle? I looked using your email address but did not see an order for you yet. Once that is complete, if you can send me the order number (or the name and email address that you used during checkout) via the contact form, I will change the Filter Bar license to an Event Aggregator license for you.

Thank you!

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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