[Jennifer]

Hi Tim,

I’m glad to hear this is resolved. Please do open a new thread if this issue appears again!

Thanks,

Jennifer

[Jennifer]

Awesome! I’m glad it was a simple fix. This actually happens frequently, so don’t feel bad!

I’ll go ahead and close this thread out, but please feel free to open a new one if you have any further questions!

Thanks,

Jennifer

[Jennifer]

Hi Bruce,

Thanks for reaching out!

The counts are actually showing as intended, although I see where you are coming from. I do want to point out that if a user goes to add any of the tickets, the count for each of the others decrease (see screenshot).

It would be possible to just display the global count above all of the other tickets, but this would involve a code customization. To do this, you can follow these instructions to copy the template found at wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php into your child theme. From there, you can add in a condition to check if the ticket is set to use global stock by changing this block:


if ( $remaining ) {
?>

ID ) . '">' . esc_html( $remaining ) . ''
);
?>



to this:

if ( $remaining && Tribe__Tickets__Global_Stock::CAPPED_STOCK_MODE === $ticket->global_stock_mode() || Tribe__Tickets__Global_Stock::OWN_STOCK_MODE === $ticket->global_stock_mode() ) {
?>

ID ) . '">' . esc_html( $remaining ) . ''
);
?>



You can display an overall count by adding the following to that file, wherever you'd like the count to display:




For example, if you'd like it to display under the "Tickets" heading, you can add it after line 41:

Let me know how that works!

Thanks,

Jennifer

[Jennifer]

Hi Johannes,

I understand where you’re coming from. Several WordPress plugins have very similar names, which can definitely lead to confusion. Thanks for sharing that link – that does help clear things up. That importer plugin – WP Event Aggregator – is not one of ours, but from the link you sent, it looks like it does integrate with The Events Calendar. For support for this plugin, you would need to contact the site you bought it from. I found their support page here.

We do also have an importer plugin of our own (Event Aggregator) that imports from multiple sources and supports scheduled imports. If you do decide to use ours, we’ll be happy to help you out with it here in our forums!

I’m sorry for the confusion, but I hope that helps. Please let me know if you have any other questions!

Thanks,

Jennifer

[Jennifer]

I’m glad to hear it’s working now!

I’ll go ahead and close out this thread since it’s been marked “resolved”, but please open a new one if this issue pops up again!

Thanks,

Jennifer

[Jennifer]

Great! I’m glad to hear it’s working, and thanks for voting on that feature!

Since this thread has been marked “resolved”, I’ll go ahead and close it out. Please feel free to open a new one if you have any other questions!

Thanks,

Jennifer

[Jennifer]

Hi Ricardo,

Thanks for reaching out!

For the home page, try adding is_home() or is_front_page() as conditions.

It sounds like there is one other specific page you’d like to adjust the number of events for? For this case, you can use the is_page( ‘your-page’ ) function to check if you are on that page.

It is possible to list events in photo view using the [tribe_events view=”photo”] shortcode, but unfortunately it does not currently support the “limit” parameter. If this is a feature you would like to see added in the future, please let us know over in our Feature Ideas forum! This is what we use to gauge user interest in new features and help guide future development efforts.

I hope that helps! Please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Kathleen,

Thanks for reaching out! I’m sorry you’re running into this issue, but I’ll be happy to help you get it figured out!

We have seen this issue pop up a few times before, and I see that one solution was to change theWordPress Address and Site Address settings to https instead of http (since you have an SSL on your site).

If that does not help, can you try reinstalling The Events Calendar and Events Calendar Pro by following these instructions?

Let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hello,

I’m sorry you’re running into this issue!

I took a look at the calendar and single view, but I was not able to recreate the issue on my end. When I click on the Tacos & Trivia event from the calendar, I get the single event page as expected. Were you able to get this resolved?

If not, testing for conflicts with your theme and other plugins would be a good first step. Please let me know how it goes!

Thanks,

Jennifer

[Jennifer]

Hi Jamie,

Thanks for reaching out!

Can you check that the timezone setting is correct for your site? You can find this under Settings > General > Timezone? If it is off, it could be causing the event to “end” early.

Let me know if that works!

Thanks,

Jennifer

[Jennifer]

Hi Alyson,

Thanks for reaching out!

Unfortunately there is not an out of the box way to “color-code” events by categories, although this does sound like a useful feature! Would you mind posting it over in our Feature Ideas forum? This is what we use to gauge user interest in new features and help guide future development efforts.

We do have some options to customize colors under Appearance > Customize > The Events Calendar, but these settings do not differentiate between categories.

For the time being, it would be possible to accomplish this via a code customization. We are not currently able to do customizations, but if you’d like to give it a shot, our themer’s guide is the place to start! We’re always here to answer questions and help point you in the right direction. We also have a list of recommended developers if you’d like to get help with the code.

I’m sorry I don’t have a better answer for you here, but please let me know if you have any questions!

Thanks,

Jennifer

[Jennifer]

Hi Joanne,

Thanks for reaching out!

It looks like the styling issue may be coming from your placement of the featured image…try adding it below the closing div tag, instead of inside the div as you have it currently:

<!-- Event content -->
<?php do_action( 'tribe_events_single_event_before_the_content' ) ?>
<div class="tribe-events-single-event-description tribe-events-content">
<?php the_content(); ?>
</div>

<!-- Event featured image, but exclude link -->
<?php echo tribe_event_featured_image( $event_id, 'full', false ); ?>

<!-- .tribe-events-single-event-description -->
<?php do_action( 'tribe_events_single_event_after_the_content' ) ?>

Let me know if that works!

Thanks,

Jennifer

[Jennifer]

Hi Tim,

Thanks for reaching out! I can’t say I’ve seen this particular error in our plugins before, and I wasn’t able to recreate it on my end.

Did this start happening after an update? I would recommend reinstalling the plugins to see if that helps (you can do so by following this guide).

Also, have you made any customizations to the plugin?

Thanks,

Jennifer

[Jennifer]

Hi Virginia,

Thanks for reaching out! I’ll be happy to help you with this.

You can add in just the one sidebar by modifying the template for events pages, which can be found at wp-content/plugins/the-events-calendar/src/views/single-event.php (see these instructions on modifying templates). You can add in the sidebar you want to display by using the get_sidebar function (with the name of sidebar between the parentheses like this: ‘sidebar-name’). You will likely need to add a little bit of styling to it as well.

As far as customizing the sidebar to the specific event, this could be a bit trickier if that sidebar is not already set up to be customized to the page it is displaying on. If you could provide a little bit more information on how you would like this to work (and if possible, send me a link to a page that has the sidebars on it currently), I’ll be happy to see what I can recommend!

Thanks,

Jennifer

[Jennifer]

Hi Bridget,

Thanks for reaching out!

The first thing I would recommend here is going under Events > Settings > Display and try changing the Default stylesheet used for events templates and Events template settings. These settings help control how much the events pages’ styling draws from the theme.

If none of those settings work for you, go ahead and use the ones that work the best, and then if you can send me a link to an event where the featured image is too big, I can suggest some CSS code that you can add to your site to make it smaller (along with some instructions on how to add it). No need to contact the theme author!

Thanks,

Jennifer

[Author]

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