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Glad to hear that you have found a resolution, and thanks for sharing!
Since this issue has been resolved, I am going to close this thread.
Have a great week!
We do have a bug report logged for this issue, however I do not have an ETA on when this issue will be resolved.
I have added this thread to the bug report so that you will be notified when a fix has become available.
Thank you for your patience and understanding in this process.
Please let me know if you have any other questions in the meantime!
Thanks,
Jaime
Hi Carsten,
As a next troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know if you have any other questions in the meantime!
Thanks,
Jaime
Glad we could help, you are welcome back in our support forums any time!
Since you marked this thread as Resolved, I am going to close this thread.
Have a great week!
Hi Lori,
To clarify, I cannot replicate this issue on my own test site, meaning that I cannot verify that it is a bug. I do see the discrepancy on your site, but I cannot yet determine why this is occurring or how to fix it.
Just to confirm, with a bare WordPress install (no other plugins and 2017 theme), if you create a new event/ticket, do you see the same issue?
As far as debugging goes, you will have to find the wp-config.php via FTP. If that is not possible, you can try contacting your host for help, or you can try a third-party plugin like this one.
Let me know how that goes!
Thanks,
Jaime
Great, thanks for providing me with those URLs. Try adding the following to your WordPress Customizer instead:
.tribe-events-tickets .tribe-tickets-remaining {
display:none;
}Let me know if that helps!
Thanks,
Jaime
Hi Sara,
Is that the link that you are using to import your events from Google Calendar?
If so, it seems to be the incorrect link, as it is not in the proper format. You’ll want to find the Public Link in iCal format under your Google Calendar settings.
Can you provide me with that link instead?
Let me know if you have any other questions in the meantime!
Thanks,
Jaime
Hi James,
Can you provide me with a link to a page where you would like to hide the number of tickets available on your site, so that I can take a look?
Thanks,
Jaime
Glad to hear that you were able to figure things out, and thanks for sharing!
Since this issue has been resolved, I’m going to go ahead and close out this thread.
Have a great week!
Hi Adam,
Thanks for checking in. We have been able to verify the issue and I have logged a bug report for this issue.
However I unfortunately do not have an ETA on when this issue will be resolved.
Thank you for your patience in this process.
Please let me know if you have any other questions in the meantime!
Thanks,
Jaime
Hi Evan,
We are currently looking into the issue and have a bug report on it, so that a fix will be released for this issue sometime in the future.
We will notify you when a fix has become available.
Let me know if you have any other questions in the meantime!
Thanks,
Jaime
Glad we could help, you are welcome back in our support forums any time!
Since you marked this thread as Resolved, I am going to close this thread.
Have a great week!
