Forum Replies Created
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AuthorPosts
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Jaime Marchwinski
KeymasterHi Elle,
Thanks so much for reaching out!
You can try adding the following CSS to your WordPress Customizer or theme’s stylesheet:
.tribe-events-event-url, #tribe-events .url {
font-size:12px;
}Let me know if that helps!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Louis,
Thanks so much for reaching out and for your interest in our products!
Unfortunately this feature isn’t available with our plugin alone, however you may be able to make this work with the assistance of a third-party plugin, like this one.
We cannot make any guarantees about plugin compatibility, however we have a great 30-day full refund policy, so if things really don’t work out the way you’d hoped, you can get a full refund.
Also, feel free to check out our demo site here.
Let me know if you have any other questions!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Jeff,
Thanks so much for reaching out!
As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know if you have any other questions in the meantime!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Claudia,
Thanks so much for reaching out!
In order to remove that content, you can try adding the following CSS snippet to your WordPress Customizer or theme’s stylesheet:
td.tribe-tickets-attendees {
display:none;
}Let me know if that helps!
Thanks,
Jaime
July 23, 2018 at 5:46 am in reply to: Start and end date, category attributes not working on shortcode? #1581333Jaime Marchwinski
KeymasterHi Vanessa,
Thanks so much for reaching out!
The following articles can provide you with the full list of available shortcodes:
- https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/
- https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/
Let me know if that helps!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Daniel,
Thanks so much for reaching out!
You can try adding the following WooCommerce snippet to your theme’s functions.php file in order to change the default ticket quantity to 10:
https://docs.woocommerce.com/document/adjust-the-quantity-input-values/
Let me know if that helps!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Justin,
Thanks so much for reaching out!
You can try adding the following code to your theme’s functions.php file:
add_action( 'wp_enqueue_scripts', 'my_deregister_javascript', 100 );
function my_deregister_javascript() {
wp_deregister_script( 'tribe-gmaps' );
}Let me know if that helps!
Thanks,
Jaime
July 23, 2018 at 5:21 am in reply to: When will there be an extension that sends an email to the organizer? #1581322Jaime Marchwinski
KeymasterHi Jeffrey,
Thanks so much for reaching out and for expressing your interest in this extension!
I have added this thread to the feature request, so that you will be notified when the extension has been released.
Unfortunately I do not have a timeline on when this will be released at this time.
In the meantime, you can try working with the following snippet:
https://gist.github.com/niconerd/16770b84adb6156aaa77948bf208bacb
Let me know if that helps and if you have any other questions in the meantime!
Thanks,
Jaime
July 23, 2018 at 5:16 am in reply to: Feature request: alt data storage method for significant performance increase #1581320Jaime Marchwinski
KeymasterHi Brandon,
Thanks so much for reaching out and thank you for your feedback!
You can also add this idea to our Feature Requests, as we tend to implement ideas based on customer feedback, so your input is greatly appreciated:
https://tribe.uservoice.com/forums/195723-feature-ideas
Let me know if you have any other questions!
Thanks,
Jaime
Jaime Marchwinski
KeymasterThanks so much for reaching out!
After reviewing your request this essentially looks like a custom development task and so is outside of our stated scope of support.
With that being said, we’d love to help point you in the right direction.
I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for.
If you’d prefer not to tackle this customization on your own, we may be able to assist you further. We do need to prioritize support requests from other customers at this time but I’ll certainly flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so. Please let us know if you’d like to go this route so that you can be added to this queue.
In the meantime, if there is any more information you can share (including mocks) that will help us to better understand what you are seeking please do feel free to add them to this ticket.
If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.
Let me know if you have any other questions on this topic!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Doug,
Thanks so much for reaching out!
Unfortunately this feature is not available out of the box, however you can try altering the CSS in order to delay the transition, perhaps using the transition-delay property.
If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:
https://theeventscalendar.com/knowledgebase/find-a-customizer/
Let me know if that helps!
Thanks,
Jaime
July 23, 2018 at 4:52 am in reply to: Event Imports from Other URL not working after bringing site back online #1581307Jaime Marchwinski
KeymasterHi Luke,
Thanks so much for reaching out!
This isn’t currently a confirmed issue so I’d suggest following these recommended troubleshooting steps for your own site:
There might be some new updates available. Could you please make sure all your Modern Tribe plugins (and WordPress core) are at their latest versions?
- Downloads / Version Numbers
- License Keys
- TEC Automatic Updates
- or TEC Manual Updates
- WordPress core updates
Once you verify you’re on the latest versions, please test to see if the issue is still happening for you.
Also, can you enable and check the Event Log under Events < Help to see if you see anything unusual?
Right under that is your Event Aggregator Status. Can you take a screenshot of what you see there?
Let me know how that goes!
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Paul,
Thanks for checking in!
Unfortunately I do not have an exact ETA on when this bug will be resolved, however it is actively being worked on and will likely be released soon.
As far as your other issue goes, I’d recommend opening up a new thread to deal with that issue, as we like to keep things to one issue per thread.
Thanks for your understanding.
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Lucy,
Thanks for checking in.
Unfortunately I still do not have an ETA on when this issue will be resolved. I apologize for the inconvenience here.
You will be notified when a fix has become available.
Thank you for your patience and understanding in this process.
Thanks,
Jaime
Jaime Marchwinski
KeymasterHi Esther,
I’m not seeing any attachments unfortunately. Would you mind reattaching?
Let me know if anything else comes up in the meantime!
Thanks,
Jaime
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