[Hunter]

Welcome back!

So is there some other way we can move the filter bar that WILL get called when the page is loaded AND when the AJAX paging call is made? Or some way to disable AJAX paging?

You could remove the code you’ve added which alters the position of the Filter Bar from your functions.php file and do a custom template override as explained in our Themer’s Guide. By doing so, you will be moving the actual code for the Filter Bar which should address the AJAX issue.

Please let me know if this makes sense and if you get caught up along the way. Have a great weekend and take care!

[Hunter]

Hey Paul,

Thank you for the update and I’m glad to hear that patch is working addressing the issue for the time being. As previously mentioned, I’m not able to reproduce the behavior on my test site and don’t see any logged bug reports resembling your issue.

I would set up a test site on either a subdomain or your local machine with the Twenty Seventeen theme and our plugins installed (WooCommerce too, because you’re doing ticketing) and see if you experience the same behavior. Again, make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Errors will display at the top of your page when attempting to reproduce the conflict.

I’ll keep my eye on the list of bug reports and threads in the queue relating to your issue, but that’s about all I can do at this time. Sorry I don’t have a better answer for you and have an enjoyable weekend.

[Hunter]

Hi Carol,

Welcome back and thank you for reaching out! To move the export buttons above the calendar, please add the following snippet to the bottom of your theme’s functions.php file:

/*
* The Events Calendar - Add iCal Link Above Month View
* @ Version 3.9.3
*/
add_action('tribe_events_before_header', 'ecp_add_month_ical');
function ecp_add_month_ical() {
if ( tribe_is_month() ) {
echo '
<div class="tribe-events-cal-links">';
echo '+ Export Month\'s Events';
echo '</div>
<!-- .tribe-events-cal-links -->';
}
}

To remove the buttons from the bottom of the calendar page, please add the following snippet again to the bottom of your theme’s functions.php file:

/*
* Remove iCal Link on Month View
* @ Version 3.9.1
*/
add_action( 'wp_head', 'ecp_remove_month_ical' );
function ecp_remove_month_ical() {
if ( tribe_is_month() ) {
remove_filter( 'tribe_events_after_footer', array( 'TribeiCal', 'maybe_add_link' ), 10, 1 );
}
}

You might need to add a little CSS love if things look a little “off”. Please let me know how this goes.

Also- When I use the export button, it doesn’t add the event in it’s entirety correctly (i.e. with times and on correct day). Why is this happening?

Can you confirm whether the issue occurs after reviewing our Testing for conflicts guide? Please let me know what you find out. Have a great weekend and thanks again. Cheers!

[Hunter]

Hi and welcome 🙂

Sorry to see you’re experiencing issues. At this time, there are no known issues with the Filter Bar and the shortcodes. You can send over credentials in a private reply and I’d be happy to take a look. Please note we are unable to log into the backend of customer sites, so I won’t be able to do anything more than take a look at the front end.

I’ll link to any documentation in regards to shortcodes. Please review them and let me know if you still have any issues I’d be happy to help further investigate. You should be able to use the [tribe_events] shortcode to display 3 different calendars based on category.

• Embedding Calendar Views with the [tribe_events] Shortcode
• PRO Widget Shortcodes

I’m not able to reproduce the issues seen in the screenshots you shared with me, so I’d start by rechecking if any theme and/or plugin conflicts are a factor by reviewing our Testing for conflicts guide. Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.

Thanks and have a wonderful weekend ahead. Cheers!

[Hunter]

Hello,

Welcome back and sorry to hear you’ve run into troubles. I’m unfortunately not able to tell which versions of our plugins you’re running. Can you send over your System Information as a private reply?

Can you also confirm you’ve reviewed our Testing for conflicts guide? If not, please do so and reply back with what you learn. This is a required step as we are unable to assist theme and plugins by other authors.

Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.

Thanks and have a wonderful weekend. Cheers!

[Hunter]

Hello,

Thank you for the in-depth response. I took a look at the thread you linked to and tested their theory. If you open up /the-events-calendar/src/functions/template-tags/general.php and scroll down to line 1414, you can comment out the lines by putting // before the code or you can remove it all together. By doing so, you’ll be “hacking” a core file and will lose changes when you update the plugin, so make a note to edit this file each time you update.

Once you’ve done that, the excerpts should now allow HTML, including links. I tested it myself and everything seems to work as you’re hoping. Please let me know how it works out for you and thanks again for working with me on the issue.

I’ll bring this behavior to the attention of our developers and hopefully we can include an easier way to change this behavior and update our documentation accordingly. Thanks again and have a wonderful upcoming weekend!

[Hunter]

Hello,

I would first check to make sure the shortcode is using the proper double quotation marks. More info can be found here.

To clarify, you’re still unable to import events when WPML plugins are active, correct? Let me know if you are able to get the shortcode working properly and we’ll continue troubleshooting. Thanks and have a great upcoming weekend!

[Hunter]

Hey Mike 🙂

Congratulations on the new site! If you add the following code to the bottom of your theme’s functions.php file, events should no longer get displayed in your site’s search results. Please try it out and let me know how it works for you. I tested in using the default Twenty Seventeen theme and it worked correctly. Thank you and have a great rest of the day!

function exclude_from_search($query) {
if ($query->is_search) {
$query->set('post_type', array( 'post', 'page' ) );
}
return $query;
}
add_filter('pre_get_posts','exclude_from_search');

[Hunter]

Hey Josh,

Welcome to our Pre-Sales Questions channel and thank you for reaching out! The calendars seen on the front end when using the [tribe_events] shortcode will use the same styling as your main calendar.

I’d be happy to provide some resources aimed to help out with the calendar styles. Please let me know if I’ve answered your questions and if you have any additional questions. Cheers!

• https://theeventscalendar.com/knowledgebase/pro-color-customizer/
• https://theeventscalendar.com/knowledgebase/themers-guide/
• https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/
• https://theeventscalendar.com/knowledgebase/wp-admin-settings-overview/
• https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/

[Hunter]

Hey Mark!

First off, thank you for your purchase and welcome to our premium plugin support forums! Your assumption is correct – users should see a section beneath the event content where they can purchase tickets. To see if there is a potential theme and/or plugin conflict affecting this behavior, can you please review our Testing for conflicts guide and reply back with your findings?

Thanks again and have a wonderful rest of your day!

[Hunter]

Hey Heath,

Thank you for renewing your license and sorry to hear you’ve run into troubles. Before we proceed, can you please review our Testing for conflicts guide and let me know what you learn?

I also recommend reading over our Finding and inputting your license key and Moving Your License Keys Knowledgebase articles to make sure everything is set up properly in regards to your license key.

Let me know how everything goes and have a great rest of your day!

[Hunter]

Hi Cesar,

First off, thank you for your purchase and welcome to our premium plugin support forums! Sorry to hear you’ve run into troubles. Unfortunately we are fairly limited in regards to theme conflicts. I recommend you review our Testing for conflicts guide to see if you can narrow down the exact source of conflict.

Once you’ve done that, you’ll have a better idea on how to better proceed. For what is covered in the support forums, please review our What support is provided for license holders? Knowledgebase article.

Sorry I can’t do more in this situation and best of luck. Cheers!

[Hunter]

Hey Justin!

Sorry to hear you’ve run into troubles. Before we proceed, can you please review our Testing for conflicts guide and reply back with your findings? Please make sure WP_DEBUG and WP_DEBUG_LOG are enabled on your site’s wp-config.php file. Any errors will display at the top of your page as you try to reproduce the conflict. Note what you find and please include it in your reply.

Thank you and have a great evening. Cheers!

[Hunter]

Hello,

What you’ve described is definitely possible though I’m unable to provide any technical support in our Pre-Sales Questions forum. You can head over to The Events Calendar WordPress.org support forums for assistance and answers.

If you have a PRO license, you can log into your account and get assistance through the PRO forums.

Thanks for understanding and good luck resolving your issue. Have a good day!

[Hunter]

Hey Michael,

Thank you for your purchase and welcome to the premium plugin support forums! We are fairly limited on these types of support requests due to the fact it relates to your custom theme. I recommend reviewing our Featured Images Knowledgebase article for more information on how to go about adding/customizing featured images so they compliment the look and feel of your site.

The basic concept is the featured images you’re using should all be roughly the same width/height. You should use an image larger than or the same size as the space it is set to fill to avoid stretching, thus losing quality. You can add/remove/edit featured image sizes, usually on your theme’s functions.php file and call in the size you need, where you need them. You can also use CSS to set the dimensions that best suit your needs.

Sorry I can’t be of more help and best of luck with the featured images. For more info on what is covered on the support forums, please review our What support is provided for license holders? Knowledgebase article. Let me know if you’ve got any more questions and take care!

[Author]

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