[Hunter]

Hey John,

Sorry to hear about the troubles. Can you update to the latest versions (released 3/30/16) and let me know if the issue still occurs when following the guidelines set forth in our Testing for conflicts article?

Let me know and we can move forward from there. Thanks for choosing PRO and enjoy your week.

[Hunter]

Hi Daniela,

Thanks for choosing PRO/Filter Bar and let’s see if we can get to the bottom of this. Would you first mind sharing your System Information as a private reply?

Additionally, did you add the Filter Bar plugin via FTP or did you do it through your wp-admin? Let me know and we can go from there!

[Hunter]

Hello Feye,

Beautiful name, by the way! To upgrade, visit our Contact page and complete the form. We can help process an upgrade you to the business license 🙂

Let me know if you’ve got any additional questions and have a great week!

[Hunter]

Hi Pieter,

Thanks for posting and welcome to the forums 🙂

Can you please update to the latest version (released 3/30/16) and let me know if the issue still occurs? Thanks for choosing PRO and enjoy your week!

[Hunter]

Hello and welcome back,

I just tested to see if the Search Near function works and it appears to be for me. We have the issue [venues results not appearing when using Search field] logged and planned to be addressed shortly, so hold tight while we work towards that resolution!

[Hunter]

Hey Aimie,

Welcome to the forums and sorry to hear about the issue. I just tried replicating the issue but was able to successfully sync the event and ticket from my local WP test site to my Eventbrite account. Can you please revisit your Add-Ons APIs settings tab found in Events > Settings and click the “Get Authorization” button. You should get a success message if everything is set up properly. If you do see the success message, try the event/ticket process over to see if everything is working again.

Keep me updated with your progress and thanks for choosing PRO 🙂

[Hunter]

Hey Mason,

Sorry to hear about the troubles. In regards to questions 1, 2, and 4, can you confirm if they still occur when reverting back to the default WP theme and deactivate all other plugins other than ours as outlined in the Testing for conflicts?

I did a bit of investigating and it appears we are working on support functionality for global stock when using EDD. I can’t give you a date on when that feature will be released, but stay tuned to your WP-admin and theeventscalendar.com/blog for more info.

Keep me updated with the status of the other issues. If you are still experiencing troubles, send over your System Information as a private reply.

Thanks for reaching out and I look forward to getting this solved. Have a great week 🙂

[Hunter]

Hey Rick,

We cannot help with customizations, but here’s a list of folks who can be hired to do that. We have no affiliation with these folks, but we maintain this list of great developers to share in situations like this → http://m.tri.be/18k1

Hope this helps and best of luck!

[Hunter]

Hey Donald,

So long as you have PRO activated and installed, that widget functionality should be available to you. Regardless, glad to hear you’ve got it displaying as desired. Thanks for keeping me updated. I’ll close this thread out but feel free to open a new one if you’ve got any more questions or concerns. Have a good week!

[Hunter]

Hey Sean,

Josh is out for a bit, but thank you for the update and we’re glad to hear you’ve got it resolved. I don’t believe we did anything on our end – it may have taken a few minutes for everything to resister properly. Either way, we’re glad to hear it’s been addressed! I’ll close this thread out but feel free to open a new one if you encounter any issues or have any questions.

Take care and thanks for choosing PRO!

[Hunter]

Hey Cesar,

Josh is out for a few days so I’m jumping in, but we’re glad to hear you’ve got the issue solved! I’ll close this thread out, but please feel free to open another one if you’ve got additional questions or comments.

Enjoy your week 🙂

[Hunter]

Thanks for your patience here! First, I would like to remind you that we actually cannot help with customizations here. Read more here: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

I’ve been trying to work through this a bit, though, despite that, and I appreciate your patience.

In regards to the “meta tags,” editing that file you pointed out SHOULD indeed be helpful, but only for certain things. When you say “meta tags,” are you talking about meta tags in the HTMLof your page? If so, then NO, there is no The Events Calendar template file you can edit to modify the page.

You would have to get clever and use the filter wp_head()—this is not a feature of The Events Calendar, it’s just a general WordPress filter, so to learn more about that, read here → https://codex.wordpress.org/Plugin_API/Action_Reference/wp_head

To tell if you’re on the Map View page, you can use the conditional functions listed here → https://git.io/vVtXs

So, hook into wp_head, use those conditionals to determine if you’re on the Map View page, and if so, add whichever meta tags you want to add.

There is no way to modifytags from within our plugin template files.

Best of luck with your code-customizing and tinkering!

[Hunter]

Hey Helena,

Welcome to our Pre-sales channel and thank you so much for the questions 🙂

To gain the calendar functionality, you’ll need to purchase Events Calendar PRO. You can view all the added benefits of PRO right here. You will need both the free and PRO versions installed and activated on you site to enjoy the benefits of PRO.

To sell tickets through your website to upcoming events, our Event Tickets Plus does just that using popular E-commerce platforms like WooCommerce. Community Events allows visitors to add events to your site. There are tons of different options/settings for Community Events which can be found here.

We’ve got a great support team ready to assist you with any issues through our Premium support forums as well! Please let me know if I’ve sufficiently answered your inquiry and feel free to follow up with any additional questions. Have a great day and thanks again for reaching out!

[Hunter]

Hello Pascal,

I wish I had more answers for you but we build our plugins and test them on the default WP theme. We are unfortunately unable to guarantee compatibility with every theme due to numerous reasons.

With the amount of customers using both The Events Calendar/PRO and the DIVI theme, there is luckily a decent amount of existing topics relating to the two. This means you’ve got more documentation available.

Best of luck getting the two to play nicely and thank you for the patience and understanding. Enjoy your week!

[Hunter]

Hey Richard,

You may want to try right-clicking on your mouse and opening “Inspect” – from here you can usually identify any conflicts going on through the error console. Let me know if that helps 🙂

[Author]

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