Hunter

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Viewing 15 posts - 3,556 through 3,570 (of 4,025 total)
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  • in reply to: Events Calendar Pro stopped working #1095423
    Hunter
    Moderator

    Ted,

    I’m glad you’ve got it working again and thank you for keeping me updated with the status of your situation. I’ll close this thread out but please open a new thread if you’ve got any questions or concerns.

    Have a great week!

    in reply to: Upcoming events list disappearing #1095421
    Hunter
    Moderator

    Welcome back,

    You should have the ability to select multiple categories on the Upcoming Events list widget (see screenshot below).

    Let me know if this helps answer your question and have a good rest of your day.

    in reply to: Map view will not save #1095175
    Hunter
    Moderator

    Hello,

    Can you please confirm if the issue still arises when reviewing our Testing for conflicts guide?

    I don’t see any logged bugs reflecting the issue you describe and am unable to reproduce the issue on my testing environment, so please let me know how the testing goes. Thanks for choosing PRO and enjoy your week!

    in reply to: Events Calendar Pro stopped working #1095170
    Hunter
    Moderator

    Hey Ted,

    Sorry to hear about the troubles. Can you confirm your licenses match found at http://theeventscalendar.com/license-keys to what you have entered under Events > Settings > Licenses? 

    Let me know and we’ll go from there. Thanks for choosing PRO and enjoy your week!

    in reply to: Problem With Sidebar in events views #1095150
    Hunter
    Moderator

    Hello and sorry to hear about the troubles 🙂

    It sounds like you’re experiencing a potential theme conflict, but I’d be happy to point you in the right direction. Check your settings found under Events > Settings > Display. Next, I’d review our Testing for conflicts and Themer’s Guide to see if you can identify the erroneous sidebar.

    Let me know if this helps and thank you for choosing PRO!

    Hunter
    Moderator

    Hello,

    Thank you for sending over the System Information. Hang tight while we work on a fix for this! Enjoy your week 🙂

    in reply to: Shortcode tribe_events_list doesn't work #1095129
    Hunter
    Moderator

    Hello Sebastien,

    Your response made me laugh out loud (lol)! Thanks for the compliments and I’m happy to hear you’ve got it going as desired. If you’re ever experiencing issues with permalinks, always try that little trick first. I’ll close this thread out but please open a new one if you have any more questions. Enjoy your weekend!

    in reply to: location still switching to unnamed venue #1095116
    Hunter
    Moderator

    Hey Kelly,

    After doing a bit more research, I’ve located a bug logged in regards to the array issue. Unfortunately, I don’t have an immediate fix for you, but please stay tuned to your wp-admin and theeventscalendar.com/blog for maintenance release information.

    Have a great rest of your week 🙂

    in reply to: Search not checking venue city field? #1094885
    Hunter
    Moderator

    Welcome back, Oliver.

    I’ve just spent a decent amount of testing on numerous testing sites as well as your site. It appears we are not including the venue location in the events search query. With that said, I’ve gone ahead and logged my findings and attached this thread for the developers to reference. Stay tuned to your wp-admin and theeventscalendar.com/blog for maintenance release info.

    Thank you so much for assisting us in identifying this issue and your patience while we work towards a resolution. Enjoy your day!

    in reply to: Can no longer hide cost field? #1094881
    Hunter
    Moderator

    Hi Kadi,

    Unfortunately, it appears your submit event form is still hidden to logged out users. But as I previously mentioned, you can simply delete the information relating to cost via a template override as outlined in our Themer’s Guide. It’s a fairly simple process to do and shouldn’t take you more than 5-10 minutes.

    Create a new folder inside your theme folder called tribe-events. You’ll then need to create another folder inside tribe-events called community. Locate edit-event.php found in /the-events-calendar-community-events/src/views/community. Copy the entire file (ctrl+c or command c) and create a new file. Paste the contents into this new file, delete or comment out line 70 (code below), then save this template inside the community folder as edit-event.php.

    <?php tribe_get_template_part( 'community/modules/cost' ); ?>

    These are step-by-step instructions and essentially all the support I can provide. Best of luck with the template override and thank you for reaching out. Enjoy your week!

    in reply to: 2 issues #1094866
    Hunter
    Moderator

    Jay,

    Glad to hear we’re 2/3. Shall we try for 3/3?! Try adding this snippet to your theme’s functions.php file and see if orders get marked complete as desired.

    Thanks for working with me on this and keep me updated with the last issue. Have a good one!

    in reply to: Shortcode tribe_events_list doesn't work #1094854
    Hunter
    Moderator

    Sebastien,

    You may need to refresh the permalinks. Try visiting your WP Settings > Permalinks. Hit “Save” and visit the week view to see if it’s working. Let me know if this works 🙂

    in reply to: Customize views #1094853
    Hunter
    Moderator

    Hello and welcome back,

    First of all, I don’t want the user to have to select “month,” I want it to be the default view.

    If you visit Events > Settings > Display, we have a Default view setting where you can select the Month view as the default.

    Additionally, to hide certain categories from the calendar, you can do this via CSS. For example, if you wanted to hide the category “authors” from displaying on the calendar, you would add the following CSS snippet to your styles.css file:

    .type-tribe_events.tribe-events-category-authors {
    display: none !important;
    }

    Let me know if this helps and enjoy your day!

    in reply to: Venues & Organiser Links #1094845
    Hunter
    Moderator

    Welcome back, Richard!

    Based on the customizations you describe, it sounds like the Themer’s Guide will be of most help. You can basically do anything under the sun with customizations via this route.

    As for the venue and organizer links not actually linking anywhere, does the issue still occur when reviewing our Testing for conflicts guide?

    Thanks for the follow-up and take care!

    in reply to: How to order attributes #1094824
    Hunter
    Moderator

    Hello,

    I completely understand your frustration, but unfortunately we don’t have a large amount of users reporting a similar issue. The reason I am confirming you’ve tested for conflicts is to ensure it’s not an issue on your end. As previously mentioned, your issue has been logged for testing to confirm if it is a bug or not. If so, we will address it in an upcoming release.

    I wish I had more answers for you, but the developers are looking into the situation. Thank you for your patience and understanding and stay tuned to your wp-admin for update information.

    Have a good week 🙂

Viewing 15 posts - 3,556 through 3,570 (of 4,025 total)