[George]

Sounds good Emmy — since the sidebar-generation aspect of your questions is resolved, I will close this thread for now.

Open a new thread any time if other issues or questions arise!

Cheers,
George

[George]

Sorry about any confusion caused by first reply’s being private, Richard! What I shared with @webdesignaction is that this is a known bug we’re actively work on fixing!

An update will be posted to this thread once the fix is available. Stay tuned, and if you have any other issues/questions in the meantime, open a new thread here on the forums.

Cheers!
George

[George]

Hi there,

Thank you for reaching out. These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.

It doesn’t currently appear that you have a premium license with us. If this is wrong, and you do have a premium license with us, then apologies for my misunderstanding!

However, in that case please log into the account on this site that has your premium license, and then post this question in a premium support forum.

If you indeed do not have a premium license, then please post your question in our free support forums here → http://wordpress.org/plugins/the-events-calendar

We check those forums a bit more than once per week, so hopefully we will be able to get to your question there.

Thank you,
George

[George]

Hey Andy,

Thanks for reaching out.

Events Calendar Pro doesn’t offer these features. However, you could attain those features with this setup of plugins:

• WooCommerce (free)
• The Events Calendar (free)
• Event Tickets (free)
• Event Tickets Plus (premium)

↑ Learn more about each of these plugins if necessary — for example, here are two pages where you can learn more about Event Tickets Plus and see how it works:

• https://theeventscalendar.com/product/wordpress-event-tickets-plus/
• https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

Please let me know if there are any other issues or questions I can try to help with!

— George

[George]

Ah, one last thing Charlie. You ask this specifically:

I was wondering if the calendar on the right of the Cart screen showed more information about the event that the user has booked.

↑ This is unfortunately not the case, and is not possible with our plugins at this time. The little calendar you see in the sidebar in that screenshot you shared is just a general calendar of events — it’s one of the widget Shortcodes that comes with Events Calendar Pro.

You can read more about those shortcodes here: https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

Please let me know if there are any other issues or questions I can try to help with.

— George

[George]

Hi there,

Thank you for reaching out. These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.

It doesn’t currently appear that you have a premium license with us. If this is wrong, and you do have a premium license with us, then apologies for my misunderstanding!

However, in that case please log into the account on this site that has your premium license, and then post this question in a premium support forum.

If you indeed do not have a premium license, then please post your question in our free support forums here → http://wordpress.org/plugins/the-events-calendar

We check those forums a bit more than once per week, so hopefully we will be able to get to your question there.

Thank you,
George

[George]

Hey Charlie,

Thanks for reaching out.

The demo Courtney shared is indeed one of our best ones.

The only official demos or trials we offer other than that site are the options listed on this page here: https://theeventscalendar.com/knowledgebase/do-you-have-a-demo-examples-i-can-see-or-trial-licenses/

↑ Check out this page and let us know if you have any further questions we can try to help with! 😀

— George

[George]

Hey Emmy,

Thanks for reaching out.

Sidebars are generated by your theme, so their location is controlled not by any plugins, but by the theme itself; and so upgrading to Events Calendar Pro would not solve that problem right away.

However, yes, as you mention Events Calendar Pro does have a number of shortcodes. And so, for example, you could make a “page” in your wp-admin with a page template that uses the desired sidebar, and then you could add Events Calendar Pro shortcodes to this page. The generated Shortcode output would be there alongside the desired shortcode.

I hope this information helps!
George

[George]

Hey Nick,

Thanks for reaching out!

Our plugins unfortunately cannot be used on any platforms other than WordPress 🙁

Sorry to disappoint!
George

[George]

Hey Ivan,

You say this in your last reply:

but when I import in organizers I can only import a fullname

I’m sorry for my misunderstanding here, but am not 100% certain what you mean here.

1. Can you share screenshots of the place in your wp-admin where you can only pick one “full name” instead of a first and last name? You can do so by uploading the screenshots to this thread. If you have issues with that, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

2. Can you upload your CSV file (or one exactly like it) to a site like Google Drive, Dropbox, or CloudUp, and then share a download ? I will then download that file and test it.

I only ask for these details because you should be able to use a first and last name separately.

These links will help me investigate your issues.

Thank you!
George

[George]

Sure thing! 😀 Open a new thread any time if other issues or questions arise.

Cheers,
George

[George]

I am sorry to disappoint, Oliver!

[George]

Hey Donald,

I’ve indeed been in dialogue with developers on our team. The issue is odd but the most recent news is that we do indeed think there is a bug here — namely that methods are sometimes being called on null values, which shouldn’t be happening.

I have logged a bug ticket for this and our developers are actively working on fixing that — a fix may not arrive for two weeks or even longer, unfortunately, because the pace of our release cycles is going to be interrupted by a fast-approaching yearly retreat we take as a company.

I can assure you, however, that this bug is actively being worked on now, and that I will mark this thread “pending fix” which means that it will be updated with any news about the fix and when it is publicly available for download.

I am sorry for the trouble here. Please let me know if there are any other issues or questions I can try to help with in the meantime!

— George

[George]

Thanks for reaching out, @mschalin,

We provide that Knowledgebase guide as-is and unfortunately cannot provide any further assistance with modifying how our plugins look or behave.

Please read this page before responding: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

---

With that being said, I’m happy to at least try and help point you in the right direction. 😉

So when it comes to this:

I know how to filter the query by category, but want to know if I can add other shortcode’s parameters to display venue and thumbnails

Here are some tips.

First, if you want to add other things like thumbnails and venues, you need to first learn the functions that will generate things like thumbnails and venues. To do that, head to this folder within your copy of The Events Calendar:

the-events-calendar/src/functions/template-tags

↑ This folder is full of files, which are themselves full of functions you can use to show specific event data! 😀

So now let’s take a look at this part of the code in the Knowledgebase article you referenced:


// If we got some results, let's list 'em
while ( $upcoming->have_posts() ) {
$upcoming->the_post();
$title = get_the_title();
$date = tribe_get_start_date();

// Of course, you could and probably would expand on this
// and add more info and better formatting
echo "

$title $date

";
}


Want to show the venue name for the event? Well then head to the venue.php file in the folder I shared above, and you’ll find this function: tribe_get_venue().

So tweak the code so it looks like this:


// If we got some results, let's list 'em
while ( $upcoming->have_posts() ) {
$upcoming->the_post();
$title = get_the_title();
$date = tribe_get_start_date();

// Of course, you could and probably would expand on this
// and add more info and better formatting
echo "

$title $date

";

// Echo the venue title.
echo tribe_get_venue();
}


Want to add a thumbnail? Head to the general.php file in the folder I shared above, and you’ll find this function: tribe_event_featured_image().

So tweak the code so it looks like this:


// If we got some results, let's list 'em
while ( $upcoming->have_posts() ) {
$upcoming->the_post();
$title = get_the_title();
$date = tribe_get_start_date();

// Of course, you could and probably would expand on this
// and add more info and better formatting
echo "

$title $date

";

// Echo the featured image.
echo tribe_event_featured_image();

// Echo the venue title.
echo tribe_get_venue();
}


---

We will not be able to provide any further assistance with custom coding here, but I hope this is a helpful thing to get you started in the right direction.

Cheers!
George

[George]

Glad to help @Anatoli!

Be sure to keep backups of this custom code so you don’t lose it in a future update.

Best of luck with your site 😀
George

[Author]

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