[George]

Hey Meghan,

Thanks for reaching out!

These sorts of questions are unfortunately ones we cannot help with 🙁 Read more about this fact on this page ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

To write custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose styles you want to change.

As a quick example to hopefully help you get started in the right direction here, you might find that this bit of CSS helps to make the day number text white:


span.list-daynumber {
color: #fff !important;
}


I hope that helps! If not right away, tinker a bit using the tools and methods I shared above to get the CSS to apply.

Best of luck with your customizations!

George

[George]

😀

[George]

Thanks for your patience with the delayed response times here given our team trip outages!

In regards to your issues, the slug “salone 2017” may not be sufficient. You may need to use “salone-2017” or something, as spaces are not something usually supported by WordPress taxonomies.

Try out “salone-2017” and let us know if any progress is made!

— George

[George]

Hey @Designapplause,

Thanks for your followup.

There’s indeed a “map view”. It’s similar to what you describe here.

To get a feel for the “map view”, check out the official demo site here: wpshindig.com/events/map

You can use this view in a number of locations via Events Calendar Pro’s [tribe_events] shortcode, which you can learn more about here → https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

Cheers!
George

[George]

😀

[George]

Hey JL,

Thanks for reaching out.

You cannot make multiple prices on one ticket; you would have to create a different ticket for each price option.

You say this:

I don’t want to make 2 different tickets with 5 inventory each

↑ Check “Enable global stock” option on your ticket-creation form, so that the tickets use one shared global stock to work around the exact problem you describe.

---

I hope the information above helps!

These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.

You mention having an Event Tickets Plus with us—please log into the account on this site that has your premium license, and post any further questions, comments, or concerns in a premium support forum.

I will close this thread for now to facilitate that change over to the premium forums. If you post there with further questions or comments, we’ll reply promptly.

Cheers!
George

[George]

Hey Matt!

We indeed have Nonprofit Partnership Program that offers free and discounted licenses to approved nonprofits.

To learn about this program, and to find the link to the application form, please read about the program on this page ? https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-nonprofit-organizations/

☝️ The application link is found in that guide, so read it and apply from there.

Cheers!
George

[George]

Hey Megan,

Our plugins unfortunately do not work on locations other than WordPress.org-powered sites. 🙁

Sorry to disappoint!

Please let me know if this helps and if there are any other issues or questions I can try to help with.

— George

[George]

Hey @designapplause,

Thanks for reaching out.

When you say “focus on the venues”, can you describe what you mean by this?

There’s a “featured venue” widget and shortcode, for example, which may work well for you — learn more about it here ? https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/#featured-venue-shortcode

Please let me know if this helps!

George

[George]

This reply is private.

[George]

Thanks for this. I took a look and found a bunch of CSS that can be causing the weird discrepancies in sizing.

To get you started on the right direction, try adding the following CSS to your theme’s style.css file:


table.tribe-events-tickets td {
font-size: 16px !important;
}


If you need to further refine the CSS to make things look like you want them to, you will have to write that additional CSS yourself.

If you need to write custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose CSS you want to modify, and so they make it much easier to change styles!

Cheers,
George

[George]

Sorry to disappoint, Charlie. Thanks for considering our plugins in the first place, and best of luck with your project!

Cheers,
George

[George]

Hey Robert,

I’m very sorry for my failure here; we did, in fact, publish a Maintenance Release that should include fixes for the errors with the WordPress Customizer.

I failed to update this thread and apologize for that.

Whenever updates are available, you should always update to them, as bug fixes are included in updates.

I would recommend the following steps:

1. First, head to theeventscalendar.com/my-account/downloads and view the most recent version numbers for any and all plugins you have there. Confirm that the versions of each plugin on your site match the highest version numbers on that Downloads page.

2. If any of the plugins on your site are out-of-date, update them to the highest version number available.

3. Once all of your plugins are up-to-date, do issues with the WordPress Customizer persist? Let us know what you find.

Thanks!
George

[George]

Hey Ivan,

Thanks for sharing these details.

I can confirm that there is only one field, “Organizer Name” for this.

I looked to see if there’s any easy way to change this, but unfortunately there is no way to change it. 🙁

I’m sorry to bear this news! Please let me know if there are any other issues or questions I can try to help with.

— George

[George]

Hi Charlie,

You’ve provided good feedback here about our Showcase that I will take note of and share with our website team.

As for the ticket-buying process, yes, you basically described it right!

---

Next, you ask these questions:

3. Is it possible for additional questions to be asked as user purchases the ticket?
I am looking for this plugin as part of a Santa Experience, where I need to know:
a. What presents the children have asked for?
b. How old are they? etc.

YES — Event Tickets Plus has a feature called “Attendee Information” which should provide this for you. Read more about that function here → https://theeventscalendar.com/knowledgebase/collecting-attendee-information/

---

Next you ask this:

4. Can I add additional purchase options to the sale?
For example, I buy 2 x Adult Tickets, and 2 x Child Tickets, but I could get the option of buying extra items such as:
a. Reindeer food
b. Photograph
c. Sleigh ride experience

NO — Our plugins unfortunately do not provide this functionality. 🙁

---

5. As you have stated on the Cart screen that the widget on the right, is just the general shortcode calendar view.
Is there an option for users to review all the information they have opted for?
a. Event selected, date and time
b. The number of tickets
c. Their address and booking information is correct

SORT OF — Users will see their ticket details in the checkout page before clicking a “confirm” or “complete” button that finishes the order; but it’s not quite as thorough as you mention. For example, their address and number of tickets and such will show — but only the Event Title (not the date, time, etc) will show.

---

I hope this information is helpful! Please let me know if there are any other issues or questions I can try to help with.

Cheers,
George

[Author]

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