[George]

Hey Richard,

Thanks for reaching out with these question – your concern is definitely a valid one.

It can indeed be hard to get a group of people familiar with one tool to switch to another one, or to have to use both of them at the same time. However, here’s one thing I can think of that might help you in your decision-making here:

The Events Calendar has a built-in CSV importer tool, which works very well. If the school staff creates all their events in Outlook, you may be able to do something like export all the events once a week from Outlook and import them into The Events Calendar on your site.

The good news? This is a core plugin feature, not something you even have to upgrade to PRO to try out, so you can test this out now and see if it works well for you. I have not used Outlook in many, many years, so I honestly can’t say how robust its exporting features are, but you should be able to export a week of events or something into a CSV file and import that.

Check out our official guide to the CSV Importer to learn more about it here → https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/

Let me know if this helps! Many people use Outlook and The Events Calendar together, so it’s possible you might be able to find a working solution here.

Keep us posted on what you think and/or if you’ve got any other questions or comments here.

Thanks Richard.

— George

[George]

Hey Anders!

I’m glad you found out about Event Rocket! It’s indeed a little bit of a “secret weapon” of sorts 🙂

To be honest, Event Rocket works very well and should provide the user-friendly, easy-to-change features you’re looking for here. It’s what I would’ve recommended as the first option, and is a much-beloved little plugin for exactly the sorts of reasons you describe here.

How’s it working for you? Are you able to have it on the front page how you like, and have the sort of control over events display that you’re looking for here?

The next-best options I can think of would be writing custom code, either somewhere in your theme or literally hand-crafting a widget that you can drag and drop into your sidebar. But that would basically be imitating Events Rocket in some ways anyway, so if you find that Events Rocket works fine for your needs my recommendation is to keep using it! You can always come back and open another ticket for some extra help with things if you find that your needs are growing a bit beyond Event Rocket’s feature-set.

Let me know what you think Anders – Event Rocket is a powerful, simple, well-made plugin by our very own Barry Hughes, an awesome developer. If it suits your needs for now, you can’t go wrong using it on your site.

Cheers!
George

[George]

Hey @skarpy,

Glad you found out about installing the free version – were you able to do that successfully? Did you run into any issues with the installation or anything else on your site?

Thanks,
George

[George]

Hey @WIN,

At this time, tickets can not be created for events from the front-end submission form for Community Events.

The “Event Cost” field can be populated, of course, and then you can take this and manually create a ticket from it, but an actual product for the ticket to go on sale will not be created within WooCommerce.

For example, here’s a screenshot of the Tickets section of an event submitted from the front-end Community Events submission form → https://cloudup.com/cpbpbOMqFMq

By default, Community Events will save events submitted from the Community submission form as “Drafts”. You change this in the Events > Settings > Community options panel in your admin, but if the events are saved as drafts, you can then manually create whatever tickets you need for an event, then “Publish” the event and it will be created successfully – with all the event data provided by the submitter, then the actual tickets for sale through WooCommerce that you can manage and administer as the Site Admin.

Let me know if this helps! If not, or if you have any other questions or concerns, let us know!

Cheers,
George

• This reply was modified 11 years, 2 months ago by George.

[George]

Hi Jill,

First of all, beautiful site.

Now, as for your issue, I’m curious – when you mention “Sponsor” information, do you mean information related to the “Event Organizer” fields that are included out-of-the-box with The Events Calendar?

If not, can you clarify exactly what and where these meta fields are, and how you’re adding data to them? Be as detailed as possible, and even take screenshots if necessary / possible.

And then related to those details: how are retrieving this information? In other words, what’s making you expect it to show up in that specific part of your Single-Events templates? Have you added custom PHP to the Single-Event views that’s supposed to be pulling data from meta fields or custom fields?

If so, I’d recommend posting any customization files you’ve made so we can take a closer look at them – to do this, paste the whole files, unedited and without removing anything from them, into their own Gists at http://gist.github.com. Then share links to these Gists.

We’ll take a closer look at all of the information here, thank you in advance for whatever you can share and for taking the time to do so!

Cheers,
George

• This reply was modified 11 years, 2 months ago by George.

[George]

Hey Jack,

First off, thanks for the kind words about the plugin! Glad to hear it’s been helpful to you and working well so far 🙂

As for issues, I’m curious if you can provide a little more detail about exactly what sorts of things you’re looking for? While you’re right that for us to develop an actual solution for pulling in a ton of calendar data might be outside the scope of our support, we can definitely help with as many questions as possible and try to point you in the right direction.

In the meantime, here are some thoughts based on the information you’ve already provided:

First of all, I’m not sure what your external sources will <i>be</i>, exactly, but there are two add-ons we’ve already made and sell for pulling in Events from third parties: Facebook Events and Eventbrite Tickets.

Now, these might fit your needs exactly, but they may serve as great code examples of how to pull in events from third parties.

For example, there’s indeed a PHP class within the core version of The Events Calendar, called Tribe__Events__API in the upcoming release, that is a handy wrapper you can feeding event data to and ensure that they’re created within the WordPress install correctly. This is used, for example, in our own “Community Events” add-on as well.

We do also have a whole team that works on custom enterprise solutions for bigger / more customized implementations of The Events Calendar, or implementations with a lot of external integrations, so that might be worth looking into based on the needs and scope of your project or company as well → https://theeventscalendar.com/for-enterprise/

I hope any of the information I’ve shared here helps!

Cheers,
George

[George]

Hey @meero82,

You should indeed be able to pull something like this off with your events.

The trick is, when you’re in the Recurrence section of your events admin creation screen, set the Recurrence option to Custom instead of the simpler presets like Daily, Weekly, etc.

Once you select Custom, you can set the Frequency option to “Weekly”. Then, you’ve just got to think about things numerically – for example, to have one event recur every other week, you’d basically set the Frequency to “Weekly”, but every 2 weeks.

Here’s a screenshot of the settings I used to make an event that will recur on Monday and Tuesday every other week → https://cloudup.com/cb4UD5zjXAH

Play around with this stuff and let us know if this helps! One last resource for now that should be extremely helpful is this Knowledgebase article on event recurrence in PRO → https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Definitely give that article a good read-through, it’s very helpful and covers all the little details in pretty good depth (but still readable and straightforward :)).

Cheers!
George

[George]

Hey Wendy,

I’m very sorry for the delayed response here.

As for your issues, unfortunately if your theme’s code-box widgets are not working, there’s not much we can do to change that from our end. Code-box widgets are not good practice and not recommended for use, anyway, but if you would like to use them, I think contacting your theme developer is your best bet for addressing that specific problem.

What I would recommend, instead of a widget, is to edit theme files directly. If you’re not familiar with doing this, it’s unfortunately a little bit outside of the scope of plugin support we can offer here on the forums, but if you look up how to modify files on your web server, it should be fairly straightforward from there:

Basically, there will be a template file in your theme that renders the space in your sidebar where your code is currently not working – the sidebar where you can add widgets like the code-box widget.

In this template file, you can just use that same code but add it directly into the files manually, and then save the file. This will ensure that the code at least runs, and if issues still pop up with the code at that point, we could then troubleshoot from there and hopefully get things working.

Let me know if you can manage getting the code directly into theme files – use the web and your theme support for assistance with specifics on that if needed, and be sure to keep backups of your original theme files and of any modifications you make like this.

Thanks for being patient with the delayed response here!

— George

[George]

Hey @anandala,

Sorry for not noticing your comment here until today – can you open a new ticket for your own issues, and explain them in detail?

I’ve shared steps here for Roland to try with his own issues – things like activating a default theme, or deactivating other plugins, or changing the WP_DEBUG option in the wp-config.php file…

Can you try as much of these things as possible, and in your new ticket, describe what affect they had on your issue?

Thank you!
George

[George]

Hey Martin,

Any feeback on this ticket? No worries, just checking in.

I’ll probably close this ticket by the end of the week if we don’t hear back from you, just to keep things organized – however, even if this ticket is closed, you can always come back later, open a new ticket, and then just link back to this one for reference. We’ll be able to pick up pretty much where left off 🙂

Cheers,
George

[George]

Hey Maqk,

Thanks for the feedback and clarification about the use of that plugin.

Since it seems like that plugin is altering some of core JavaScript functionality of The Events Calendar (and, seemingly, some other plugins), I think the best we can try to do from our end is:

• First, hear back about how handling that Superfish-related issue affects the AJAX issues here.
• Then, if the AJAX issue persists after solving the Superfish issue, we can maybe try to either disable that AJAX plugin from affecting Events pages, or maybe trying to add a secondary JavaScript callback so that the Events templates have their JavaScript initialized after being pulled in via that AJAX plugin.

I think these are reasonable things to try, however, at its root here this is trying to customize the default functionality of The Events Calendar, and there may not be something from our end that we can do here to get things working.

I do not mean to mention that to close this issue early, or to not help here – like I mentioned above, there are a few things worth trying that we can definitely help with. And even if those things don’t work, we can at least try to point you in the right direction for other changes. But I just want to be realistic about the scope of plugin support here, and set expectations responsibly.

Thanks for your continued patience with this issue, and you too Peter! I look forward to hearing about the Superfish issue, and will take another closer look at your site and read up a bit about the AJAX plugin – hopefully we can get something working here! 🙂

Cheers,
George

[George]

Hey Jakub,

Sorry you’re having trouble here. Hopefully we can help sort this out.

I’m curious about a few specific things here in regards to your issue:

1. How are you generating your .csv file? Where’s it coming from?
2. Would you be able to share a copy of your .csv file with us? If so, using a site like Dropbox or http://ge.tt/ to share the link might be the easiest way to do so.
3. Do you get different results based on whether or not the “This file has column names in the first row” option is checked before you import the file? https://cloudup.com/cy0EfLOyaAm
4. Finally, for now, can you provide a little bit more detail about exactly where along the import process your file stops working for you? For example, are you able to get to this page where you map columns to event fields, but then clicking “Perform Import” causes an error → https://cloudup.com/cTDyD5btXab? Or are you not even able to make it to that page? Provide as much detail as possible and include screenshots if you can, just so we know exactly what is not working on your site.

Thanks Jakub!

[George]

Hello,

Can you clarify exactly what you mean about getting your site to look like that site? Do you just mean the events display, or other aspects of the site as well?

For extensive customize, getting a web designer is definitely your best bet as we can only offer basic advice and maybe some simple code snippets here and there in the forums here – however, there are a lot of great resources on this site like the official Themer’s Guide, check that out here → https://theeventscalendar.com/knowledgebase/themers-guide/

That “Themer’s Guide” should be useful to you and to a web designer if you end up hiring one, it covers a lot of the basics of customizing how The Events Calendar looks on your site.

Let me know if this helps! If not, explain some of the exact things you’re looking for in a bit more detail and I’ll hopefully be able to help point you in the right direction.

Cheers!
George

[George]

Hey Yanan,

Sorry you’re having some trouble here. I checked out your site and didn’t notice any JavaScript errors right away, and the markup for the tooltips seems to be correct, so I’m curious about some things about your site:

• Have you customized any event views at all for your theme? Or if there’s another developer working on your site with you, any chance they might have?
• When did this issue start happening? Have the tooltips never shown up, or have they been working fine, and then all of a sudden recently stopped working? If the problem is recent, can you think of any recent changes you’ve made on your site that things stopped working after?

Thanks,
George

[George]

Hey @Lyudmila,

Did you try downloading the free version of The Events Calendar, and then into the conflict with the Listifi theme?

If not, how did you end up learning about a conflict between PRO and the theme?

Also, what are the exact conflicts you’ve found?

Finally: do you happen to have a link to a page on your website where we can see this conflict live? If so, please share it, that could help a lot.

Thanks!
George

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