George

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Viewing 15 posts - 916 through 930 (of 10,499 total)
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  • in reply to: Events calendar url to export to App #1227897
    George
    Participant

    😀

    in reply to: Existing Recurring Event Slug Editing #1227896
    George
    Participant

    You’re absolutely right, Cliff.

    I said in my reply above that the “h” permalinks bug “was addressed in part by this removing of the ability to edit slugs at all”—this came from my own misunderstanding about the nature of this bug, and I apologize for the lack of clarity here!

    Stay tuned to this thread for news about the forthcoming fix. And please let me know if there are any other issues or questions I can try to help with in the meantime.

    Sincerely,
    George

    in reply to: Order screen / Attendee screen not calculating correctly #1227892
    George
    Participant

    This reply is private.

    in reply to: Customize time format in metadata? #1227881
    George
    Participant

    Hey William,

    Sure thing. Head to this file in your copy of The Events Calendar to read the function and see how to use it, and how to specify a time format:

    the-events-calendar/common/src/functions/template-tags/date.php

    ↑ In doing so, you’ll note that the second parameter of the function is a “True” or “False” option. If you set it to “False”, no time will be displayed — just the date! 😀

    Cheers,
    George

    in reply to: upcoming events – newest events #1227880
    George
    Participant

    Hey Stefan,

    Thanks for your feedback.

    We cannot help with custom coding, so I won’t be able to tinker with each of the things you mention and you will have to mostly take the reins on this yourself in terms of implementing it on your site and maintaining the custom code over time (please keep backups of the custom code I share so you don’t lose it!).

    But here is what I’ve been able to come up with—this will make any instance of the [tribe_events_list] shortcode and of the List Widget show events by the date they were published, not by the time they are happening:

    add_filter( 'tribe_events_list_widget_query_args', 'tribe_attempt_to_sort_events_by_publish_date' );

    function tribe_attempt_to_sort_events_by_publish_date( $args ) {

    if ( ! is_array( $args ) ) {
    return $args;
    }

    unset( $args['meta_query'] );
    unset( $args['eventDisplay'] );
    unset( $args['tribe_render_context'] );

    $args['orderby'] = 'date';
    $args['order'] = 'ASC';
    $args['posts_per_page'] = 5;

    return $args;
    }

    ☝️ Unfortunately this is a tricky customization to do, so this code may need further refinement to get it working just right.

    We cannot help with custom coding like this, but I wanted to at least try and get you started here.

    Best of luck with these customizations!

    Please let me know if there are any other issues or questions I can try to help with.

    — George

    George
    Participant

    Hey Lisa,

    Sure thing, thanks for your understanding here. I tried to make this work—it might be possible by way of some custom templating and such, using the methods described in our Themer’s Guide.

    But I was not able to get something working after some time spent trying to make it work. 🙁

    Based on your comments here I will hand the reins on this back to you—I hope the workaround of having folks accessing the “singe event” views works well for now.

    Please let me know if there are any other issues or questions I can try to help with.

    Sincerely,
    George

    in reply to: Reporting across events #1227866
    George
    Participant

    Hey Michael,

    Each ticket’s “Attendee Information” is stored in the wp_postmeta Database table. Each “set” of attendee meta is indeed stored as an array within a single field. It is not XML, it’s a serialized array. You can learn about serializing and unserializing here: http://us2.php.net/serialize

    I hope this helps!

    Best of luck with your custom queries,
    George

    in reply to: Two Performances the same day possible? #1227861
    George
    Participant

    Sure thing!

    Best of luck with your site,
    George

    in reply to: Issue Customizer.php #1227860
    George
    Participant

    This reply is private.

    in reply to: Competition calendar #1227857
    George
    Participant

    Hi Anton,

    Thanks for the followup.

    These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.

    If you end up buying a premium license, please log into the account on this site that has your premium license, and then post this question in a premium support forum.

    If you don’t have or obtain a premium license, then please post about those PHP errors in our free support forums here → http://wordpress.org/plugins/the-events-calendar

    Wherever you post about those errors, please copy the full text of those error messages and paste the full text into your support forum posts.

    I will close this pre-sales question forum thread for now.

    Cheers!
    George

    in reply to: Images not importing, and venues as well. #1227851
    George
    Participant

    Hey Charles,

    Thanks for confirming that.

    I have confirmed that the absence of Featured Images is a known bug that our team is now working on.

    I will keep you posted on the progress of that bug fix!


    In the meantime, I can’t recreate any problems with the importing of Venues. Here is what I would recommend doing from this point:

    1. Delete “The Events Calendar: Facebook Events” from your site. Since you’re not using any more, just deactivate it and then delete it from your site.

    2. Does anything improve with the importing of venues?

    If NO, then proceed:

    3. Do the complete set of troubleshooting steps on this page → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ After EACH STEP in that process, go do another test import. Does anything improve with the importing of venues?

    Let us know what you find!

    Thanks,
    George

    in reply to: hide attendees list by default #1227676
    George
    Participant

    Thanks for this information!

    I was wrong about these being a default feature, and so the only way to do this is unfortunately with some custom coding. We’re not technically able to help with custom coding, as elaborated upon here, but I took a few minutes to try and come up with a snippet of custom coding anyways.

    Try adding the code snippet in this Gist to your theme’s functions.php file ? https://git.io/vDYs1

    That should make that checkbox “checked” by default! 😀

    — George

    in reply to: TEC and Avada #1227654
    George
    Participant

    Thanks for sharing that information Cindy.

    Okay, you say that in the items view (which I think is the “List View”) that every item is messed up.

    Here is a screenshot of one specific item in that view, for reference and so that we can be talking about the same exact thing (click for a larger-sized image):

    ☝️ What is it about this item that is “messed up”, specifically? Describe what you expect to be happening with the display of this item, compared to what is actually happening with the display of this item.

    Thanks,
    George

    in reply to: Events calendar url to export to App #1227645
    George
    Participant

    Hey April,

    Nice, I’m glad to hear the first issue is resolved.

    Next, you ask this:

    WHAT URL DO I USE TO SHOW MULTIPLE MONTHS OF THE EVENTS CALENDAR ON OUR APP?

    ☝️ It seems like you’re asking how to show multiple months of events via the iCal “Export Events” button.

    This is not possible unless you use custom coding. The default amount of events that come up in that iCal URL is 30. We cannot help with custom coding, but here is an example of code you could add to your theme’s functions.php file to increase the number of events that show up in that URL to whatever you’d like.

    So if you want to increase it to be 200 events, which might help get some events from multiple months, you could do that by adding code like this to your theme’s functions.php file:


    add_filter( 'tribe_ical_feed_posts_per_page', 'example_increase_ical_feed_posts_per_page' );

    function example_increase_ical_feed_posts_per_page( $count ) {
    return 200;
    }

    Cheers,
    George

    in reply to: Competition calendar #1226996
    George
    Participant

    Hey Anton,

    When it comes to Filter Bar, it only allows for “Custom fields” filters in a very specific way:

    • Events Calendar Pro provides a feature called “Additional Fields”, which lets you add custom fields to event details. (This is different from the basic “custom fields” feature built into WordPress!)

    • You can learn more about this specific type of “Additional Field” here: https://theeventscalendar.com/knowledgebase/pro-additional-fields/

    • If these fields exist, then Filter Bar will add filters them to Filter Bar


    However, please note the following details here:
    • Events Calendar Pro is required for those event “Additional Fields” to exist.
    • You would have to tinker with a CSV import to get it to work with custom “Additional Fields” — each “Additional Field” would have to have its own column, for example
    • But then yes, if you could manage this and get the CSV imports to accurate populate Events Calendar Pro’s “Additional Field” values, these would be “filterable” with Filter Bar.

    I hope this helps!
    George

Viewing 15 posts - 916 through 930 (of 10,499 total)