George

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Viewing 15 posts - 8,506 through 8,520 (of 10,499 total)
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  • in reply to: Limit places at events #996620
    George
    Participant

    Hey Nick!

    For actually setting a limit on number of tickets available for an event, it seems like the default “Ticket Stock” option would work great for this. Here’s a screenshot of what I’m referring to, just to be 100% clear → https://cloudup.com/cKOb4GTVzGB

    Now, as for displaying a message when the ticket stock is low, that would unfortunately require some custom code. We don’t offer support for custom code, technically, but I do have some code that you can use for reference here → https://gist.github.com/ggwicz/e4d0d46cdf6d3977e5bc#file-ticket-stock-example-php

    When you use that function, as it stands right now it will just display the ticket stock numbers on the front-end of your site. But notice the $ticket->stock variable down at the end of line 27 in that file?

    Well, if you simply add some extra code here that displays a message when it is less than nor equal to 5 (i.e. when only 5 or fewer tickets remain…), then you should be good to go here. Something like:


    if ( $ticket->stock && 5 <= $ticket->stock ) {
    printf( 'Only %s tickets remain, book now!', $ticket->stock );
    }

    I hope that helps, cheers!

    — George

    in reply to: Transfer All Data from One Website to Another #996612
    George
    Participant

    Hey Paul!

    I just use the WordPress Export feature under ‘Tools’ and export ‘Events’, then ‘Venues’, then ‘Organizers’ all separately, then in the new website use the import function to pull them in?

    Yes, in general this process should work.

    You mention not wanting to screw anything up, which I totally relate to, so just one last note here: despite the likely success of using the WordPress import and export features, you should make a backup of your site regardless. There are many ways to make backups and it’s just generally a good safety measure to do before site migrations, or before installing or updating any plugin or theme on your site, etc.

    I hope this information helps – let me know if there’s anything more I can help with! 🙂

    Cheers,
    George

    in reply to: Post Code limitation #996611
    George
    Participant

    Hey @PGEOR,

    Thanks for your interest in our plugins to begin with!

    You could technically build something like this, absolutely. It is technically possible and can exist. However, it is not possible by default with our plugins and would therefore take a substantial amount of custom code on your end to make this a reality.

    We don’t offer support for any custom coding, but if you have any other questions or concerns let me know!

    Thanks,
    George

    in reply to: Event permalinks missing after upgrade to 3.11 #996487
    George
    Participant

    Hey Matt,

    Thank you for both the details you provided here, and for the offer to login to your site – however, we cannot log into user sites for any reason, so I will unfortunately have to turn that down 🙁

    I’m sorry to ask another question about the specifics of what’s going on here, but I’m just a bit confused, because you wrote this in your most recent reply:

    If I edit an event and edit the Permalink, which was http://www.wranglernews.com/event//, the event keeps the new Permalink.

    1. Do you mean that you had originally edited an event and set its permalink to just /event//? If so, why? And why two slashes like “/event//” instead of “/event//”?

    2. Next, do you mean that if you change this back to just a straightforward permalink based on something like the event’s title or something, that it works fine?

    Apologies for my misunderstanding – I just want to be 100% certain of the state of things so I can help you most effectively.

    Finally, number three:

    3. What are your settings specifically for the “Events URL slug” option and the “Single event URL slug” option?

    If you address each of the three items in this reply, hopefully that’ll paint a clearer picture of what’s going on with your site and I can offer some more specific, actionable help from there. Thank you for your patience in the meantime! 🙂

    — George

    in reply to: What are 3.12 Version Release Notes? #996484
    George
    Participant

    Hey Farhad,

    I do personally know many of the features coming in the plugin, yes – however, I don’t know with 100% certainty what will make it in the final release. We could have a feature like WPML compatibility all written up and ready to go, and then at the last minute discover a bug that we cannot release, and so we pull it from the release but release everything else.

    I don’t want to promise the inclusion of any features for this reason, I do not want to get your hopes about something 2-3 weeks from now that might change in our QA and testing processes.

    Improvements with WPML Compatibility should indeed be coming in the next release, while front-end ticket submission will likely not until the next release after it or later.

    You’re absolutely right about our customers being loyal to us and it means a lot to us – your loyalty and your interest in the plugins alone is greatly appreciated. I want to be honest with you as a customer and not promise something without certainty – it is painful to wait for features but even worse to make plans around the arrival of a feature, only to have that feature not make into a release or something at the last minute and ruin a whole set of plans and such.

    Hopefully you can see where I’m coming from, I mean no ill will by not sharing the full set of changes at this time! I just don’t want to be dishonest and raise your expectations artificially high, and then let you down if things change.

    Sincerely,
    George

    in reply to: Customising Upcoming Events Widget #996483
    George
    Participant

    Hey Aindreas,

    You’re correct about widgets/list-widget.php being the right file to overwrite and customize – I hope this confirmation helps a bit. Also, your contribution in this thread to address Sebastian is much appreciated! 🙂

    As for your question Sebastian, we are dealing with your comments about our widget being “ugly” in your support thread here → https://theeventscalendar.com/support/forums/topic/anyone-out-there-who-shares-a-widget/

    Basically, the “ugly” look is because of your theme itself, not The Events Calendar.

    For the sake of organization please keep the discussion of this matter in that thread, as Aindreas’ issues are quite different than yours so it’s easier to keep them separate.

    Thanks!
    George

    George
    Participant

    Hey Adam,

    Developers are working on this and a number of other bugs, but I unfortunately don’t know of a specific release date when this fix would make it into the public codebase. We have an update coming very soon that will likely not include this fix, but the one right after it hopefully will – and probably will, if all goes according to plan.

    I’m sorry about the vagueness here and if you find it disappointing – we’re working on a number of bugs and this is one of them, and I’d rather be honest about our uncertainty on the matter of fixing this and releasing than to promise something facetiously and then disappoint you when the fix doesn’t arrive on the promised date!

    Let me know if you have further thoughts on this or if there’s anything else I can help with.

    Thank you!
    George

    in reply to: iCal all day event resetting date #996481
    George
    Participant

    Hey Dave, just wanted to drop a note to confirm that I’m back in town and that I’m still handling your thread here – thank you for covering for me Geoff!

    Dave – Geoff’s advice and recommendations are spot-on here. Definitely read through his reply and work through the things he describes, and address the questions he raises. That will give us a great basis for further troubleshooting here.

    Thanks,
    George

    in reply to: woocommerce 2.4.1 #996480
    George
    Participant

    Awesome! Glad to hear it John, and your update on the matter is much appreciated.

    Best of luck with your site 🙂

    — George

    in reply to: Duplicates in organizer dropdown #996479
    George
    Participant

    Hey Jeff,

    No worries about the extra posts here! I’m glad I asked whether things were resolved or not – wanted to field any extra questions like this! 🙂

    Editing the Community Events submission form is indeed possible, and yes, at this time it is unfortunately what would be required to both add custom fields from Events Calendar Pro and to add custom labels around the organizers section of the form.

    We have a whole guide about how to customize Events Calendar views, which you can find here → https://theeventscalendar.com/knowledgebase/themers-guide/

    The same principles apply to all of the calendar add-ons, from Events Calendar Pro to Community Events and all of our ticketing add-ons, etc.

    I hope that article gets you started here!

    Cheers,
    George

    in reply to: License # doesn't save #996477
    George
    Participant

    Hey @Houman,

    I’m sorry to hear this!

    1. What version The Events Calendar is active on your site?
    2. What version of Events Calendar Pro is active on your site?
    3. What version of Community Events is active on your site?
    4. What version of WordPress itself is running on your site?

    These details might seem unimportant but there could be a version-number inconsistency preventing things from saving correctly here.

    Thanks in advance for this information!

    — George

    in reply to: Changing URL custom type into a button #996474
    George
    Participant

    Hey Sharon,

    We unfortunately do not offer support for “events” post types that are not our own, nor for any custom code in general.

    If you’re interested in modifying Events Calendar front-end views, you can check out our Themers Guide to learn how to do so → https://theeventscalendar.com/knowledgebase/themers-guide/

    That may be quite helpful.

    Best of luck with your customizations!

    — George

    in reply to: resize thumbnails after import from Facebook Event #996472
    George
    Participant

    Hey Evegenii,

    This will unfortunately rely on where these thumbnails are called in your theme for display.

    Wherever they’re displayed, the process here would be to first use the WordPress function add_image_size() to register a custom thumbnail image size of 360 x 200. Then, specify this size in the place where the thumbnails are being called in your theme.

    Finally, if you import images and they’re too large, you can use the awesome “Regenerate Thumbnails” plugin to just quickly make a down-sized version of the thumbnails after you import events → https://wordpress.org/plugins/regenerate-thumbnails/

    Cheers,
    George

    in reply to: Alignment question #996468
    George
    Participant

    Sorry to disappoint John, but we can’t help with customization questions and design tweaks like you’re asking for here.

    In general, however, if you’re trying to force the position of that element at the bottom of its container, then you might have some luck by using “position: relative;” on the container itself and then “position: absolute;” on the title element within it. This would let you specify “bottom: 0;” on the title element, which may help position it right at the bottom of the container.

    I hope that helps – you can learn more about Absolute and Relative Positioning with CSS here → https://css-tricks.com/absolute-positioning-inside-relative-positioning/

    Best of luck with your customizations!
    George

    in reply to: Anyone out there who shares a widget #996465
    George
    Participant

    Hey Sebastian,

    There aren’t any “official” alternatives at this time, but if your widget looks ugly then that is because of your theme and its styling (or lack of styling).

    So even if you were able to another widget, your theme’s styling might interfere with that and make it just as ugly as the default widget.

    If there are specific things wrong with your default Events widget, let us know where we can see the ugly widget on your site and we might be able to recommend some custom CSS to override your theme’s styles 🙂

    Cheers,
    George

Viewing 15 posts - 8,506 through 8,520 (of 10,499 total)