George

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Viewing 15 posts - 8,491 through 8,505 (of 10,499 total)
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  • in reply to: Broken newline support in iCal imports #996733
    George
    Participant

    Ah, apologies for my lack of knowledge about that spec Brian!

    I don’t have a way around this problem with the newlines, unfortunately – better handling of this by the plugin, perhaps wrapping with P tags like you suggested, is something that I would agree would make a lot of sense. I’ve made a ticket for our developers and hopefully some improvements for handling this make it into an upcoming release.

    I’m sorry about this problem and the lack of immediate ways to address it. Please let me know if there’s anything else I can help with!

    in reply to: Slow Loading Speed on all Pages Using Event Calendar Pro #996722
    George
    Participant

    Thank you for sharing what you found to be the problem, Paul – shortcodes in general should not cause problems but if they happen to be added incorrectly to the theme or have conflicting code within them then odd issues can certainly arise.

    Thanks!
    George

    in reply to: resize thumbnails after import from Facebook Event #996714
    George
    Participant

    No problem! 🙂

    Best of luck with your site,
    George

    in reply to: User-Specific Events Based on Survey / Profile #996712
    George
    Participant

    Hey Tyler,

    This is certainly doable, but would require a healthy amount of custom code. We unfortunately cannot help with that, but I’m happy to give as much advice as possible and lay out what sort of things are required for this to be realized:

    1. The taxonomy for “event categories” is registered as “tribe_events_cat” within WordPress.

    2. You can display terms from Event Categories as checkbox options in the form.

    3. Based on their selection, you can redirect users to the Events page with various categories selected via the URL. You can use the functions wp_redirect() and add_query_arg() to do this.

    4. This should lead to a properly-filtered calendar view based on their selection.

    Now, there’s of course a whole bunch of code in between each of these key steps which you’d have to write, or hire someone to write, but these basic steps are what’s needed to achieve this.

    If you’re interested in finding a customizer, you can find a list of oft-recommended ones here → https://theeventscalendar.com/knowledgebase/find-a-customizer/

    Thanks!
    George

    in reply to: Europeian vs US Celendar weeks #996706
    George
    Participant

    Hey Charles!

    Sorry for any of the confusion on this – the calendar settings inherent the “Start of Day” option from your general WordPress settings, which you can change by heading to Settings > General in your wp-admin.

    Once on this page, you’ll see a “Week starts on” option – change this day and it should update it on the calendar views as well! 🙂

    Here’s a screenshot of that option for reference → https://cloudup.com/cyO2WotLkeT

    — George

    in reply to: Directory #996703
    George
    Participant

    Hey Jay,

    Can you clarify what you mean here? If you’re trying to pull data from events into a separate page or something like that, it’s indeed possible – however, it will likely take custom coding which we don’t offer support for here.

    But elaborate on what you mean here and I can happily offer as much advice as possible.

    Thank you!
    George

    in reply to: French translations #996675
    George
    Participant

    Hey Seban,

    The words “Event” and “Events” are only defined in one place in the file – are you able to search in the file, using a text editor or an application like PoEdit?

    Also, what are the specific plugins whose .po file you are using? The Events Calendar, or Events Calendar Pro, or something else?

    Thanks,
    George

    in reply to: Community Events Submission Error #996666
    George
    Participant

    Hey William,

    Sorry to hear about this! I’m curious about a few specific details:

    1. Does the form work okay for you, yourself?
    2. Do you know if the form works for any other PR Organizations? In other words, is it only failing for some folks, but working for others?
    3. If you head to Events > Settings > Community in your wp-admin, and scroll down to the “Access Control” settings, how are things configured there? Here’s a screenshot of the specific settings I’m referring to → https://cloudup.com/cjnn-gu2dAI

    Thanks!
    George

    George
    Participant

    Hey Matt,

    Thanks for sharing links to these other issues. To keep things organized, I’ve closed your other recurrence-related thread since that’s quite similar to this thread. Now we just have your database/export thread and this one, so hopefully that helps us keep things organized and efficient as we try to help!

    Now, speaking of your recurrence issues, I hate to start off on a somewhat prosaic foot when you describe the urgency of your issues, but it’s important to get a good sense of the state of things on your site before getting too far afield with theories about where these issues might arise from. It is Possible that the database-related issues in your other thread are at play here – though it could also be something as simple as version-number inconsistencies.

    So, for starters can you please just address each of these pieces of information and then we can keep working on this from there:

    1. What version of The Events Calendar is currently active on your site?
    2. What version of Events Calendar Pro is currently active on your site?
    3. Is our Eventbrite Tickets add-on active on your site? And if so: what version is active?
    4. What version of WordPress itself is your site running?

    Finally, for now:

    5. Can you explain exactly what you mean about this statement of yours: “This is probably because their dates are all messed up in the system.”

    How specifically are the dates messed up? And is that because of your database migration?

    Thank you,
    George

    in reply to: ALL reoccurring events are broken #996661
    George
    Participant

    Hey Matt,

    Your other database-related issue is a bit different than this thread, so it makes sense to have them in separate threads.

    However, this issue is very similar to your thread here → theeventscalendar.com/support/forums/topic/reoccurring-events-broken-but-also-missing-from-weekly-view/

    So just to keep things organized, I’m closing this thread to keep our conversations of your issues a bit more organized.

    • Your database/post-import issues → http://theeventscalendar.com/?p=991956
    • Your recurring event issues → http://theeventscalendar.com/?p=996562

    Thank you!
    George

    in reply to: Style events of different venues with different CSS #996656
    George
    Participant

    Hey Lukas!

    This is absolutely possible. It will take some custom coding a bit outside the scope of the support we can provide here, but in general these are the main pieces of information you’d need to know to make this sort of customization:

    1. Every event has a CSS class name added to it like .tribe-events-venue-{venue_id}, where {venue_id} here is just a placeholder for the actual Venue ID number of the venue where the event takes place. For example: .tribe-events-venue-433, .tribe-events-venue-19433, .tribe-events-venue-19, etc.

    2. You can use the “Inspector” tool found in any of the free developer tools like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome, to hover over an event on your page and see all of its CSS class names.

    3. With this information, you can then write custom CSS to target events tied to specific venues. If there’s a venue with an ID of 123, for example, and another with an ID of 456, then you can make events at these venues have different-colored titles with CSS like this:


    .tribe-events-venue-123 h2.tribe-events-list-event-title,
    .tribe-events-venue-123 h2.tribe-events-list-event-title a {
    color: red !important;
    }

    .tribe-events-venue-456 h2.tribe-events-list-event-title,
    .tribe-events-venue-456 h2.tribe-events-list-event-title a {
    color: blue !important;
    }

    If you take all this information, the code example, and use good ol’ Google to quickly check any CSS-code-specific things you’re not sure of, you should be able to whip something up quite quickly.

    Oh, and that CSS can go in the bottom of your theme’s style.css file 🙂

    Cheers!
    George

    in reply to: Completed/Finished Events still visible in category view #996652
    George
    Participant

    Hey Aindreas,

    Events will remain visible on the front-end even if they have passed – this is true regardless of the calendar view. For example, if today is August 16th and you view the “Month View” grid calendar of events on your site, the dates for August 1, 2, 3, etc. will still show up, and any events from these days will be there too.

    It IS possible to hide events after they pass, though it would take some custom code a bit beyond the scope of support forums here.

    Aside from all of this, however, it’s important to point out that the link you provided is not a an Events Calendar view – that link is just a “category” archive of “normal” Posts on your site, not Events. These are normal posts where it seems you’re trying to “embed” event data with a shortcode called [event], so this is not something we can help with much since it’s just your Posts archive on your site, and not something generated by The Events Calendar itself.

    I hope this information helps clarify some things – let me know if that’s the case or any other thoughts you might have on this.

    Cheers!
    George

    in reply to: Question about recuring event configuration #996650
    George
    Participant

    Hey Mathieu,

    If the yoga classes were the same exact times on both Monday and Wednesday, then you could use the “Custom” recurrence type like I demonstrate here in this screenshot → https://cloudup.com/c0a74eF6qmj

    However, at this time you’d have to create two separate events with their own recurrence patterns – I’m sorry you don’t find this suitable for you needs. Can you elaborate on why this is not ideal? Maybe there’s something else I can recommend to better suit your needs.

    As for whether or not we have plans to improve this in the future, indeed we do! Our next two releases will include improvements and a new way of adding recurrence rules. Here’s a screenshot of how this will look → https://cloudup.com/cXLjAZBUHhh

    If you look closely in that, you’ll notice that the recurrence is set to happen every Monday at the same time, and then every Wednesday at a different time, which is exactly what you need here.

    So, stay tuned for upcoming releases. I do not have a specific launch date for when this release will happen, but if all goes to plan it should not be more than a few weeks away 🙂

    Cheers,
    George

    in reply to: Events keep changing to Draft #996630
    George
    Participant

    Hey Juliann,

    I’m really sorry to hear about these issues. We did encounter a bug like this a few versions back, but added a fix for it – it’s possible that another similar bug is causing this, but before jumping to conclusions, I’m curious:

    1. What version of The Events Calendar is active on your site?
    2. What version of Events Calendar Pro is active on your site?
    3. What version of Eventbrite Tickets is active on your site?

    Next, can you make a close inspection of some the Eventbrite events that you imported – inspect them on Eventbrite.com itself, specifically, if possible.

    What are some common settings for these events on Eventbrite? For example, are any of them age-restricted, or lacking tickets, or are “private” events or anything at all? I’m sorry if this is a vague question – just curious if you can think of anything about the events themselves that would make them not fully public…

    And finally, for now, just curious: are there ANY Eventbrite events that, after importing into your site, do not have this issue? Or does any event you import from EB, regardless, end up having this weird status-change issue?

    All of these details will give us a great foundation for further investigation here – thanks in advance for addressing all the points, and no worries if nothing comes to mind for my second question here.

    Thanks!
    George

    in reply to: TribeDateUtils.php is deprecated since version 3.10! #996624
    George
    Participant

    Hey Nami!

    Have you also update the version of Filter Bar on your site? If not, try updating that so that all three of your Tribe plugins are up-to-date, and see if it helps.

    If Filter Bar is not even active on this site, then we do a bit more digging here. But “deprecated notices” like this are usually caused by version number discrepancies like is suspected here.

    And one thing to note about this type of notice itself is that it’s fortunately not quite an error, outright – in other words, nothing is “broken” or going wrong. It’s just a “notice” that a better, newer function exists than the one being called.

    Cheers!
    George

Viewing 15 posts - 8,491 through 8,505 (of 10,499 total)