[George]

Thank you for doing that, Charles. Those errors are formally only “notices”, which usually don’t have much of an impact on site issues, but they could indeed be part of the problem(s) here.

Those errors each come from your theme; or more specifically, your child theme.

I’m curious, then: do the same issues persist if you just activate your Parent theme? If the issue is only coming from your child theme, for example, then that at least narrows things down a bit.

Also, have you contacted your theme developer for support yet? If so, what has their input been?

— George

[George]

Thank you for the update Lisa. You’ve used the term “client” here so perhaps you are being hired for custom web development services, in which case you’re probably familiar with CSS and using browser debug tools to tweak front-end design things. I used similar methods to come up with the following CSS to fix your layout:


body.post-type-archive-tribe_events .with_aside .sections_group {
float: right !important;
}

body.post-type-archive-tribe_events .with_aside .four.columns {
float: right !important;
margin-right: 0 !important;
}


Here’s how that makes things render for me:

If you need to make more tweaks, I’d recommend using a tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome to help with the remaining CSS customizations.

And finally, for now, one thing I should mention is The Events Calendar’s “Events template” option. You can find this option in Events > Settings > Display in your site wp-admin. If you continue to have layout issues, I’d recommend trying out all the different settings for this option and seeing if any page templates work better for Events pages.

I hope this all helps!

— George

[George]

It’s indeed a bummer, and I’m sorry to have had to bear that bad news!

Keep us posted on things, and if you do these steps, let us know what you find.

Thank you,
George

[George]

Hey Katrina,

Thanks for contacting us!

You can do what you describe here, but it would take custom coding on your site. In other words, there’s not some built-in function of our plugins that does all of this.

We do not offer any support for custom coding so if you are unable to write custom code to implement these features yourself, you may have to hire a developer to help or something like that. We have a list of highly-rated developers here if you’re curious → https://theeventscalendar.com/find-a-customizer

Let me know what you think about all of this!

Cheers,
George

[George]

Hey @Marcel,

Both things are possible here, though neither are things built into our plugins by default and so will take either code customization or the use of other software 🙁

For adding the week number to a place on the calendar, you will have to do some custom coding. You can use PHP’s built-in date() function and echo the week number where desired; you can learn about adding code to the front-end of The Events Calendar in our Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

And you can learn about the PHP date() function here → http://php.net/manual/en/function.date.php

For the second question about categories in different colors, there is fortunately a great plugin for this available here → https://wordpress.org/plugins/the-events-calendar-category-colors/

This plugin is not an official Tribe plugin, so we do not offer support for it, and we also do not offer support for custom coding, but hopefully the information provided here helps.

Best of luck with your customizations!

— George

[George]

Hey @sitecrafting,

It’s a great idea and we do have improvements planned in general; I can’t speak to a specific UI that is similar to the original generation UI, but improvements are indeed planned.

Let me know if this helps at all and/or if there’s anything else I can help with!

Thanks,
George

[George]

Hey @Patryk,

I’m not sure how the “roles plugin” enabled these capabilities, or if it did it correctly, but I’m wondering if you have made this user’s “User Role” something like “Editor” outright? Or are they still at the “Subscriber” level?

I’d recommend the “Editor” level as this prevents them from all admin privileges but allows editing content, which might be perfect for your needs here.

— George

[George]

Hey @Deniz,

I’m sorry about this issue, it is happening because we are using the esc_html() function escape HTML on the page for added security.

To override this, at this time you will unfortunately have to create a customized version of the Additional Fields template in your theme.

This process is described in detail here → https://theeventscalendar.com/knowledgebase/themers-guide/

The quick version, however, is basically to just add the following directories and custom file in your theme:

{your parenttheme folder}/tribe-events/pro/modules/meta/additional-fields.php

Again, see the full themer’s guide linked above for more information on that if necessary. But once you have this file made, make the file look like this: https://gist.github.com/ggwicz/12eb0eef4e145261e213

This change uses wp_kses_post() instead of esc_html(), which is still secure but will allow the link to render.

This change alone may also allow your iframe to work.

I’m sorry that all of this is required at this time to fix this – let me know if the information here helps though!

Thanks,
George

[George]

Hey @cmonaghan76,

I’m sorry about this issue, it is happening because we are using the esc_html() function escape HTML on the page for added security.

To override this, at this time you will unfortunately have to create a customized version of the Additional Fields template in your theme.

This process is described in detail here → https://theeventscalendar.com/knowledgebase/themers-guide/

The quick version, however, is basically to just add the following directories and custom file in your theme:

{your parenttheme folder}/tribe-events/pro/modules/meta/additional-fields.php

Again, see the full themer’s guide linked above for more information on that if necessary. But once you have this file made, make the file look like this: https://gist.github.com/ggwicz/12eb0eef4e145261e213

This change uses wp_kses_post() instead of esc_html(), which is still secure but will allow the link to render.

I’m sorry about all of this being required at this time to work around this…let me know if this helps!

— George

[George]

Hey @John,

Thanks for reaching out! Unfortunately the changes you’re describing are, indeed, possible, but would require code customization. We don’t offer support for writing custom code, but in general you should be able to get started by heading into your plugin files for The Events Calendar and navigating to src/Tribe/Tickets there – you’ll across the various files in this folder how the tickets system works and how attendees information is generated, whereby you could add custom code to add your custom data to the Attendees info.

We also do have a plugin in active development to make this all a lot easier, and automatic. It’s still a ways off from public release, but just wanted to share that we are working on a way to improve this because, currently, it is far too difficult to add custom info like this.

Cheers!
George

[George]

Hey @fortgordonmwr,

This is unfortunately a result of changes to our recurrence system in the previous 3.12 release; we are adding the custom recurrence description field back in the next release though! 🙂

I don’t have a specific ETA for this next release but we’re aiming for the end of October.

There isn’t much of a way to reactivate this field at this time, unfortunately.

Does this information help? Let me know!

— George

[George]

Hey @atldreamcenter,

Thanks for renewing your license!

I’m sorry that these issues have come up, renewing a license or anything like that should not cause any sorts of problems like this.

1. Can you clarify if you have made any other changes on your site at all before these problems started happening? Or was it literally just that you renewed your license on http://theeventscalendar.com, and then looked at your site again and problems arose? Even if this is the case, I can assure you that the renewal is not related; licenses do not affect code functionality in any way with our products, all they do is sign up a domain for update notices and support.

2. Can you elaborate on what the specific problems are? For example, I went to http://atldreamcenter.com/events/ and the page loaded fine, and the Events widget on your homepage seemed to work well too.

3. In your reply, can you include your System Information? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey @awesomeberlin,

Thanks for reaching out! I’m not sure of where you added that original code, so it might be hard for us to offer much help here.

I did check out your events page and it seems like you have added the code in the “Before” and “After” HTML options for The Events Calendar.

To find these options, and therefore to edit them, try heading into your wp-admin then to Events > Settings > Display. Scroll down on this tab and you should see these options and hopefully the ad code there.

Let me know if this helps! 🙂

— George

[George]

Hey @laughmasters,

How, specifically, did you originally customize those WooCommerce button text? Can you paste all of that code into a Gist at http://gist.github.com and link to that Gist?

And also, do you mean that your customizations show up fine without WooCommerce Tickets, but then if you do nothing but simply activate WooCommerce Tickets then your customized strings stop working?

If this latter example is the case, can you also post your system information here? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Danielle,

To be clear, do you mean that on the page you linked to you are using custom code to display events there?

We do not offer support for custom code here; however, if you can copy your complete custom code for that page and paste it into a Gist at http://gist.github.com, then share a link to that Gist here on this forum thread, I will take a look and offer advice if possible.

Also, can you share your System Information with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
George

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