[George]

Hey @Liam,

What is “custom shortcode mapping”?

Next, if the events content is not supposed to be shown at all, then what is the purpose of adding the [tribe_events_list] shortcode to your page?

Thanks,
George

[George]

Hey @Sotiris,

You do not need to edit any existing code. You should just need to add code, to the very bottom of this file in your theme: style.css

If you do not know how to edit files on your WordPress website, you should search online for how to do so; there are many ways, including the “Editor” built right into your wp-admin.

I hope this helps!

Cheers,
George

[George]

Hi @Mike,

Have you done the troubleshooting steps I have recommended? If so, what did you find?

[George]

Thank you for this @Christal!

We did fix this and for some reason didn’t package it correctly in the 3.12.5 fix, and will have it actually fixed in the next update. Really sorry about that! 🙁

[George]

No problem Steve! I hope my code helps out and that you can take it and build some of the other features yourself. Best of luck with your site! 🙂

[George]

This reply is private.

[George]

Thank you for sparing my bloodline of your curse 🙂 I’m sorry to only be able to repay that generosity with the news that another developer on our team HAS finally been able to reproduce this error.

So you’re not crazy, or doing something weird or wrong; I don’t know why I cannot replicate this error, but another developer is able to and we are investigating this closely.

The issue does seem to be related to the API, though it’s not clear exactly how so or what specific element is going awry. I’m curious – do you have any other websites with the most recent versions of The Events Calendar and Eventbrite Tickets? If so, do you have similar issues with these sites too? Or is http://oba.what-if.com itself the only domain name with issues?

—

@docfx, I know in the opening of this reply I was joking around, and I know that in this thread I at first made a very annoying mistake. But in all seriousness, I really appreciate your patience with this. I’m genuinely sorry about the inconveniences that are resulting from this weird bug – we’re a bit puzzled by this but I want you to know that I am working on this and another developer is too; some of our other developers are tied up with a software launch today, and have been since Monday, but hopefully tomorrow and onwards we’ll have even more eyes and brains working on this together.

Not sure what’s happening, @docfx, and I’m sorry about how frustrating this is. To be honest, it’s frustrating to us too, because it’s not clear exactly what is going wrong with the API requests…it’s a weird one!

Please sit tight. Your patience means a lot and we’re working on this one.

And in closing, I know it’s kind of weird to just throw a coupon code out, but I just wanted to let you know that as a way to say “sorry!” we thought it could be helpful for you to know that we made a custom coupon code for you. Does it solve your current problems? No, and I’m not pretending it does; we’ve still got to fix the code. But just in case you have a license renewal coming up, or want to buy another add-on or something, try out the coupon code docfx_rocks at checkout – that’ll knock a clean 50% off whatever your cart total is 😉

Thanks for your patience @docfx – I will post here again as soon as I have any more information about this bug!

Sincerely,
George

[George]

Right on! Thanks for the update Frank 🙂 Best of luck with your site and your customizing.

Cheers,
George

[George]

Thanks for elaborating on things Luke – I can point you to where that text is dictated, but as I noted it is unfortunately a bit of complex customization 🙁 It’s also something you cannot alter from a filter or something; meaning you have to edit core plugin code, meaning these changes will be overwritten each time you update the plugin and thus have to be re-added.

But onto the location of this text itself – I actually misspoke earlier about this being primarily dictated by JavaScript. It’s actually generated by a method called saved_venues_dropdown() which belongs to the Tribe__Events__Main class.

To find this, head to the following file: the-events-calendar/src/Tribe/Main.php

The saved_venues_dropdown() method resides around line 1628 or so of the file.

The meat of the code that actually displays the HTML markup, and thus the “Use new Venue” text, all lives in this method.

Around line 1707 or so, you’ll see code like this:

echo '<option value="0">' . esc_html( sprintf( __( 'Use New %s', 'the-events-calendar' ), $this->singular_venue_label ) ) . '</option>';


Change 'Use New %s' to something like 'Choose a %s' (the %s will be auto-replaced with the word “Venue”) and you should be good to go.

I hope this helps!

— George

[George]

Hey @Byung,

I’m sorry that issues persist with the Cart image. To remove those, I would recommend adding this CSS to the bottom of your theme’s style.css file:

.woocommerce table.cart .product-thumbnail { display:none !important; }


And then adding this code to your theme’s functions.php file:


add_filter( 'woocommerce_cart_item_thumbnail', '__return_empty_string' );


—

As for the “time left function”, that is only available in the countdown widget included with the plugin. If you want similar functionality somewhere else on your site, unfortunately you would have to custom-code that functionality yourself or find another plugin or widget out there that would enable that where you want it 🙁

Cheers,
George

[George]

Thank you for testing that stuff Chris – while uninstalling and reinstalling The Events Calendar and its add-ons should result in any data loss whatsoever, before doing that I would recommend doing the complete set of troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After each step, go to Settings > Permalinks in your admin area, and just click “Save Changes” without actually making any changes. This may seem like an odd thing to do but is a little “trick” within WordPress to get the permalinks across your site to refresh.

And then check on the issues and see how things are behaving.

If this sounds tedious, I can assure that it goes much faster than it sounds; and these steps will be essential at this point because I still am unable to recreate this problem at all 🙁

Thank you so much for your patience with this, @Chris! Let us know what you find.

Sincerely,
George

[George]

Hey @Mike,

Thanks for the update here. There is unfortunately not a known issue of the page turning on and off like you describe, and I cannot recreate this issue on my own local testing site 🙁

With that in mind, then, I would recommend the troubleshooting steps I linked to above.

Let us know if you can do those steps and, if so, what you find by doing them!

Cheers,
George

[George]

Hey @Sylvie,

I see that you have a WooCommerce Memberships plugin on your site; the user in the other related thread said this was the source of his problems, and I cannot recreate the error message you originally reported, so I’m curious – if you deactivate this Memberships plugin, and then try to recreate your issues, does anything improve?

If not, then I would recommend proceeding with all of the rest of the troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Try recreating the issue after each step along the way.

Cheers!
George

[George]

Great, thank you Jeanette – I do see your application now so it looks like things went through.

Thanks for your patience; stay tuned to feedback from our email team about the application!

Cheers,
George

[George]

Thank you for the update! And especially for your patience, too 🙂 Keep us posted here on things, I’ll be monitoring this thread.

[Author]

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