[George]

Hey @Roi,

It’s fine to post in the forum here, and we can keep our conversation in this thread 🙂

As for your issues, can you please clarify what your specific problem is?

1. Is your issue just that the button in your screenshot says “Find evenementen” instead of just “Zoek”.

2. If so, then why do you think it should say “Zoek”? What have you done to make it say “Zoek”?

3. Please share your system information, as described in this article → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey @Allison,

This is a theme-related CSS issue but I can definitely take a look and try to recommend some custom code to fix this.

I went to the URL in your “System information” but unfortunately could not access your website. This is what I found instead:

Can you ensure that this problem is visible somewhere online, and share the URL to the site so I can see it live and see what’s causing the layout problems? The page has to be public; we cannot log into customer sites for any reason, and you should not post any admin login credentials here.

Thank you!
George

[George]

Thanks for reporting this, @Justin! This sounds like a bug that we could improve so that “Free” doesn’t cause this error; thank you for reporting this!

Best of luck with your site,
George

[George]

Hey Thomas,

This is a theme-specific question related to Avada itself, so we unfortunately don’t have much insight here.

However, Avada has both support forums and this great documentation related to using to using it with The Events Calendar → https://theme-fusion.com/avada-doc/special-features/how-to-use-the-events-calendar-with-avada/

Give that stuff a read and contact their support team for any further theme-related questions, and you should be good to go 🙂

Cheers!
George

[George]

Hey Rich,

Sorry to hear that this is no longer helping!

You’ll notice that in the code Brian originally shared, the class being checked is this:

Tribe__Events__Admin__Notice__Archive_Slug_Conflict

If you replace that with this, do things improve:

Tribe__Admin__Notice__Archive_Slug_Conflict

So, here’s the whole snippet rewritten to use this new class name:


// remove slug conflict admin notice
if ( class_exists( 'Tribe__Admin__Notice__Archive_Slug_Conflict' ) ) {
remove_action( 'admin_init', array( Tribe__Admin__Notice__Archive_Slug_Conflict::instance(), 'maybe_add_admin_notice' ) );
}


I hope this helps!
George

[George]

Hey Clyde,

Thanks for reaching out! Can you clarify exactly what a “manual order” is? Now, I’m pretty sure you mean that you’re just entering these orders into WooCommerce yourself – but are you entering real orders for real customers? Are you doing this just for testing purposes?

Your comment here reveals that there could be a bug in our software:

This only happens with products/tickets created in the event tickets section. Products created in products normally include the correct price when being added manually.

I will attempt to recreate this behavior and will log this as a bug if I find the same issues.

—

One last thing, in your reply may you include your “System information”? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

—

Thank you!
George

[George]

Hey Hugh!

There’s not a method inside the plugins at this time to build these sorts of custom fields; in other words, nothing in the options panel you could use to build these custom fields (on tickets, anyways – Events Calendar Pro does have this feature but just for events specifically, and not tickets).

—

So you could build custom fields but at this time it would unfortunately require custom coding. While we are not able to help with custom code here, “tickets” are really just a post type within WordPress so all of the meta-related functions like get_post_meta() can be used for custom coding “Custom fields” functionality → https://developer.wordpress.org/reference/functions/get_post_meta/

I hope this information is helpful; let me know!

— George

[George]

Hey Gareth!

Thanks for your interest in both plugins; to address your first question, both licenses are $89 separately. In other words, buying Events Calendar Pro does not grant access to Event Tickets Plus, nor vice versa – however, just to be clear, you do not need Events Calendar Pro to use Event Tickets Plus.

As for a trial license, the nature of plugins makes trials really hard to do (because you have to take the software, install it on your own site, et cetera…)

The closest thing we have to this is just our 100% no-questions-asked refund policy. So if you buy a license, you have 30 days where you can play around with it, and as long as you ask for a refund within 30 days of purchase, we can issue the refund in full immediately 🙂 And so many people use this like a “trial”.

I hope the information here helps!

Cheers,
George

[George]

Hey Osiris!

Unfortunately our plugin does not pull events from profiles, only from public Pages 🙁

Sorry to disappoint!

Sincerely,
George

[George]

Hey @bluewaterparent,

I totally agree that this is “not cool”. Let’s take a look here and see what’s going on – can you share your “System Information” with us for starters? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Next, can you share links to specific pages on your site where there are error messages like the ones you report?

Thank you!
George

[George]

Hey Annie!

Sorry to hear about these issues – what may be the best option here, at least for the first step, would be to first head to http://theeventscalendar.com/my-account/license-keys.

For each license key you have on this page, use the “disconnect” link to disconnect the license from all domain names listed there.

Then try adding your license key in your wp-admin panel and see if anything improves; if nothing does improve, then in your reply can you include your “System Information”? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Woot! 😀 Thanks for the update and for your patience!

Best of luck with your site,
George

[George]

Thanks for the update Martin!

I’ll close up this thread for now but if other issues, comments, or concerns arise, open a new thread any time 🙂

Cheers,
George

[George]

Thanks for sharing that @Fridolin! A word of caution, however, (and the reason why I didn’t originally recommend this), is that Event Rocket is technically deprecated; it is not getting any more active development is wholly unsupported. And so if issues arise with or relating to it, you’re unfortunately more or less stuck with the issues 🙁

Just a word of caution; but it should still be plenty useful for at least several months from now.

Cheers!
George

[George]

Hey @Kishore,

I cannot promise that the next release will include hooks for this; however, you can always force a true value just like the original function. Something like this might help:


$tce = Tribe__Events__Community__Main::instance();
$tce->isEditPage = true;


If you do this right before you then call the tribe_is_community_edit_event_page() function, it should return true.

Cheers,
George

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