[George]

Hey @Robert,

There is unfortunately not a widget that does this at this time 🙁

Sorry to disappoint!
George

[George]

Hey there!

1) ability to add multiple rooms to a single event (ex. a seminar that has groups in the Fellowship Hall and a classroom)

“Rooms” are not a thing that exist in our plugin by default, no. But you could use custom fields, custom coding, or just a manual list of rooms to the content of the event itself.

If you are hoping to have each “room” be a “Venue” within The Events Calendar, and so then what you’re asking is if multiple venues can be used for single events, then unfortunately no they cannot at this time.

2) conflict-checking (ex. if an event is scheduled in the Fellowship Hall, you can’t schedule another event during that period)

No, this is not built into any of our plugins by default.

3) ability to show images with each location (internal building map with specific room highlighted rather than Google Map)

Yes, you can add images to the event post content, or use images like this as the “featured image” of an event (which work the same as “featured images” on posts and such within WordPress in general).

4) unpublished events (ex. setup for a reception that would trigger conflict-checking)

You can have events be in “Draft” mode or in “Pending Review” mode – these are default WordPress publishing statuses, so if you’re unfamiliar with these modes then definitely do a quick search online about these modes in WordPress.

If you mean that you want to publish events “privately” or something, so that only site administrators can see the event or people with a password can see the event, then this too is possible and these too are default WordPress features that you can read about online if you’re unfamiliar with them. The features in question here are “Private Publishing” and “Password Protected Posts” – you can use either feature with “Events” from The Events Calendar just fine 🙂

I hope this information helps!

Cheers,
George

[George]

I’m sorry to hear about the recurring event issues persisting – apologies for not addressing those, I didn’t notice your note above!

I have a few questions related to this:

1. What are your sites Permalinks settings in “Settings > Permalinks” in your wp-admin?

2. Regardless of what those settings are, does simply clicking “Save Changes” without actually making any changes? This may seem like an odd thing to do but is a little “trick” within WordPress to get the permalinks across your site to refresh, which might help here.

3. You mention the problem as being with events from before your update; to be clear, do any newly-added recurring events work fine?

Address each of these question in the order listed – it will help keep things organized and the organization will be helpful for tracking down this issue.

I mention that because I cannot recreate problems like this with recurring events locally on my own site, so this issue may unfortunately require a bit of investigation here 🙁

I really appreciate your patience – thank you!

Sincerely,
George

[George]

Thanks for the links Allison!

These issues are coming from a file called “event-mod.css” in your Enfold theme files.

You can begin overriding those styles by adding the following CSS to the bottom of your theme’s style.css file:


.tribe-events-list .tribe-events-event-cost {
position: relative !important;
}


For further CSS customizations to the cost field, however, you would need to customize them yourself and/or contact the Enfold theme folks about the theme’s styling of this field and how to tweak it.

I hope this information helps!

Cheers,
George

[George]

I unfortunately don’t have a technical answer for that question – what do you mean by “fall back to memory” in the context of our browser-side JavaScript powering these features?

[George]

I appreciate your patience with this! Unfortunately, I am unable to recreate this exact behavior – the fact that the issue occurs both on live and development is actually helpful though, because it reveals that there is a common cause of the problem. Thus, I would recommend running through our full set of troubleshooting steps on your development site.

Those steps can be found in detail here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Try creating a new recurring event with several occurrences after EACH step in that process! See if the issue where only two or three events are created is resolved anywhere in the process and let me know what you find 🙂

Thank you,
George

[George]

No worries! Thanks for your patience and for sharing the link again. I took a look and would recommend the following CSS:

To get the date and price all on one line, add this:


.tribe-events-schedule h2 {
clear: none !important;
display: inline-block !important;
}


To lighten the coloring of the date text, try this:


.tribe-event-date-start {
color: #bcbaba !important;
}

🙂

I hope this helps!

— George

[George]

I am offering an HTML course that consists of 4 parts spread over 2 weeks (Tue, Thu, Tue, Thu). People should be able to sign up for the whole course.

YES you can sell one ticket for the first event that grants access to the whole course, and then just not sell tickets on the last three events. Other than this setup however, there are no other special “course”-style features within the plugins.

---

I am a bit mixed up because of the plugin names:
– Event Tickets
– Event Tickets Plus
– Events Calendar Tickets

Can you clarify?

Yes – there is no plugin called Events Calendar Tickets.
The Events Calendar is the free “core” plugin available on WordPress.org. Everything else sold here on this site, http://theeventscalendar.com, is an add-on to that Core plugin.

Event Tickets is another free core plugin. You can use it without The Events Calendar. But most people use both of them together.

Event Tickets Plus is a premium add-on for Event Tickets. Think of it as a replacement for our old add-ons like “WooCommerce Tickets”, “EDD Tickets”, “WP E-Commerce Tickets”, etc. – they are all now just one plugin. You can read more about Event Tickets Plus here → https://theeventscalendar.com/product/wordpress-event-tickets-plus/

---

Also, will the calendar export contain those 4 appointments?

YES – Exports of events contain all events.

---

So ist there a possibility to program the missing plug ins?

Rene, I am not sure what this means, but if you are asking about custom coding, YES, you can do that if you would like, but NO, we do not offer any help with custom coding and cannot build features on request.

---

I also need to know if it is possible to set a overview with all different courses. And if you click on course there should be all dates shown for this course. Is that possible?

YES – again, this would be possible to build with custom code, but there is not something built into the plugin that does this.

---

One thing to remember, folks, is that we have a no-questions-asked refund policy as long as you request that refund within 30 days of your purchase.

So, this acts as like a four-week “trial” period with our plugins before you commit to them long-term. Try out any plugins you are interested first-hand, and then seek a refund if you do not like them or they do not meet your project needs. Just sharing this…it might help! 😀

Cheers,
George

[George]

Hey Mario,

These remaining issues you reported sound like CSS issues, which are fortunately pretty straightforward to solve.

What I would recommend is to check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome.

They have “Inspector” tools that let you zoom right over the element in question whose styles you need to adjust – in the case of your first issue, with the top-margin for example, you could “Inspect” the metabox and the various styles on it to determine where that top-margin is coming from (or to determine if it is indeed margin; maybe with some digging you’ll find that it’s actually padding or something! 😀 ).

With these tools, you can isolate the source of the CSS-related problems and thus learn what CSS you’d need to write to fix them.

I hope this information helps! Best of luck with your customizations Mario 🙂

Sincerely,
George

[George]

Hey Oliver,

There are indeed translation bugs with every single update, because with every single update, the .pot file of the plugin changes because the code changes 🙂

This does create issues with each update, which is the nature of translations at this time.

Your originally-reported issues with text domains are not issues, and separate text domains are in fact necessary for proper translation function. As for the issues with missing or incorrect strings, yes, issues where the string was erroneously generated in our plugin code are now resolved.

However, there may still be some missing translations since we’ve only recently published our 4.0 update, and so translators are still submitting new translations to the plugin and such.

I hope this information helps; I appreciate your patience with the process.

Thank you!
George

[George]

Thanks for all of this information!

There are few things worth going through here.

1: Inconsistent Plugin Versions

One thing I noticed from your System Information is that you’re using mismatched versions of Tribe software. For example, The Events Calendar is at version 4.0 but Events Calendar Pro is at version 3.12.

I am not saying that this itself is responsible for the problems you’re seeing, but mismatched versions definitely won’t help anything either.

And so before doing anything else here, I would recommend that you update Events Calendar Pro to version 4.0, and that you delete WooCommerce Tickets and use our new ticketing plugins in its place. Namely, Event Tickets and Event Tickets Plus, which since you’ve purchased WooCommerce Tickets in the past you automatically have a valid license for 🙂

Don’t be alarmed at the sound of this; the new plugins are very, very similar to the original WooCommerce Tickets plugin, but with more features. This article describes how to move from WooCommerce Tickets to Event Tickets Plus in more detail → https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

---

Once all of your Modern Tribe software is humming along at version 4.0 across the board, I would recommend setting your permalinks to something like /%postname%/ – save the permalinks settings and have another look at the security warnings and such here, and see if anything improves.

---

If the above steps do not help, then unfortunately your next best step would be to contact your web host about these warnings and see if they have any more insight and why these notices are arising…

Thank you for your patience with this issue!

Sincerely,
George

[George]

Hey Matt,

Thanks for sitting tight over the weekend, I was hoping to check in on this thread over the weekend but ended up not being in town 🙁

I really appreciate your patience here and the system information you’ve provided thus far. I’ve unfortunately boiled things down to two options from here in terms of what next steps we can take.

The first option would be for you to hold up on any further testing and such, and sit tight while we work on numerous bug fixes after the 4.0 release and hope that our next maintenance release addresses these problems. What I mean by that is that I cannot recreate your specific issues yet exactly as they are manifesting for you, and so we don’t have a specific bug ticket for these bugs yet.

But we DO have two bug tickets related to stock issues with WooCommerce, and both bugs are being actively worked on. I am not sure if these fixes will address your specific problems because, as noted, your problems are manifesting in a way I cannot reproduce exactly. But the bugfixes we’re working on could help with your issues, too.

—

The other option here, instead of just sitting tight waiting for the next release, is for you to do a bit more research on this. I hate to ask that after all the efforts so far here; but basically, the process would be to use the “testing for conflicts” steps outlined in this article here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Then, after EACH step there, try to recreate the exact problems you’ve described in this thread.

The process sounds tedious, and it is a little bit – although it tends to be much faster than you might expect. But the value of these steps is that, for example, if you deactivate a plugin and then try things out and suddenly the behavior is even a little bit different, then we now have evidence that there’s a code conflict factoring into these issues and that would be very helpful!

—

It’s your call, Matt – if you want to keep doing some doing here with the steps I recommended above, it may be fruitful. But it also might not be 🙁 And so if you’d rather just hold off on further researching and such for now, then I can at least promise you that we are working on a number of other semi-related bugfixes for our Ticketing plugins (and for The Events Calendar and Events Calendar Pro themselves, too).

I hope this all makes sense – let me know if so, and what you think about going forward with this issue. Your patience means a lot and I’m genuinely sorry for all of the trouble here.

Sincerely,
George

[George]

Thank you for your patience with this, @Clay. Really sorry for the trouble!

Cheers,
George

[George]

Thanks for confirming this! I know this seems like such a minute detail, but…if you change the value of the field WITH errors from ‘free’ to just the digit 0, does that error go away?

—

The reason I ask this is because it seems we have a bug in our code at play here, where that field only accepts digits and not strings like ‘free’. Let me know if changing the value to 0 helps at all.

Thank you for your patience!
George

[George]

Thank you for all of this information and for your patience with this!

It does seem like there are some bugs here, and/or at least some weirdness coming out of WooCommerce itself that we need to document more effectively.

In either case, I’m sorry to admit that there isn’t a whole lot that can be done from here…if there are code or documentation changes that need to be made to fix these issues, then we will make tickets for these in our development system and work them into an upcoming release as soon as possible. However, we’re currently working on a maintenance release to quickly followup 4.0, to address a bunch of bug fixes – so those bugs may take priority, thus pushing bug fixes for the issues in this thread back one release already.

If you’re really interested in doing further research on the nature of these bugs, then you could try deactivating all plugins on your site except WooCommerce, The Events Calendar, Event Tickets, and Event Tickets Plus – then, see if all of the behavior of your issues here is exactly the same, or if any of the behavior changes.

That process would reveal if there are any code conflicts with other plugins factoring into things here; which could indeed be the case, because I can recreate most of your issues but cannot recreate the issue where your manually-entered total is rendered as a negative value (i.e., a “discount”, as in the second screenshot you posted in your reply).

—

Thank you so much for your patience and research here! I’m sorry that, at this time, I do not have any concrete dates on when we can ship improvements for this sort of behavior; but this thread itself is very helpful for “advocating” the importance of such improvements.

Thank you @Clyde!
George

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