[George]

Hey @Matthew,

Thank you for the video here – on the page where there’s no styling, there was a fatal error printed on the bottom of the screen. The error says it is coming from within your WordPress Core installation – I would recommend bringing this to the attention of the WP Engine support team to see why that error would appear.

In the meantime, I will try to reproduce this problem but so far cannot – it works fine for me. This leads me to suspect that WP Engine’s notoriously-picky hosting configuration is messing with things, and that fatal error mentioned above will certainly not help.

I’ll still investigate here and try to create the problem – but I cannot as of now. So definitely contact WP Engine about this, and report both the Fatal Error and the lack of styling on that page.

Let us know what you hear from them – and if I can make any headway on this problem myself, I too will update this thread about it. 🙂

Cheers,
George

[George]

Hey @alonso,

I’m sorry, but can you clarify your exact question here? I’m having trouble understanding what you’re asking for – sorry!

— George

[George]

Hey @Tommy,

We unfortunately solved many bugs but in that process introduced a new bug 🙁 We’re working on a proper fix for it.

For the time being, however, our developer Brian has put together a temporary fix.

If you replace the content of this file:

plugins/the-events-calendar/src/Tribe/iCal.php

With this:

https://gist.github.com/jesseeproductions/d3b3b650ef36c9998635

That should fix the issue.

Does that work for you?

Thanks,
George

[George]

Hey Kelly,

I’m sorry to hear about this!

This is not an issue I can recreate.

Can you please clarify each thing here:

1. Please share your “System information”, here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Why is the spelling of the term events-kategories instead of the original events-categories? How specifically have you made this translation? With a plugin, with custom code, by just changing the language in your wp-admin…just curious.

3. Do any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist, which might be quite useful here.

Thank you!
George

[George]

Hey @karly,

It unfortunately seems that these strings do not have The Events Calendar’s text domain included in it, thus making it hard to translate them with default methods. In other words, this:

<?php esc_attr_e( 'Submit' ) ?>

Should really be this:

<?php esc_attr_e( 'Submit', 'the-events-calendar-filter-bar' ) ?>

This is something that unfortunately cannot be fixed until the plugin is updated next at the earliest 🙁

Thank you for revealing this bug to us! I’m sorry that it cannot be fixed immediately but it will be fixed eventually for sure.

— George

[George]

I’m sorry to disappoint @Rose, but this is unfortunately not possible with The Events Calendar at this time and will not be any time soon 🙁

Sorry to disappoint!

Sincerely,
George

[George]

Hey @simon!

How can I offer the person inputting a community event the same text formatting and paragraph style and link options that i have when inputting new events using wordpress as an admin?

You unfortunately cannot, at this time – this may be generally possible with some code customization, but code customization is not something we can provide support for 🙁

—

How can i offer them an event contributor a preview of what the event entry will look like once they’ve entered the information? There’s no preview option?

Like the question above, this is unfortunately not possible at this time 🙁

—

How can i increase the event description box on the input page?

If you mean that you just literally want to make this larger, you can set a custom minimum height value to increase its height by adding CSS like the following to the bottom of your theme’s style.css file:


.events-community-post-content textarea {
min-height: 40px;
}


That’s just an example, of course, but you can use any pixel value you want – play around with that a bit until you find the perfect sizing 🙂

Cheers!
George

[George]

Hey @ocws,

I’m sorry to hear about this! I’m curious about two things:

1. Can you share your system information with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Can you share a screenshot of the specific recurring event configuration for an event like this? You can do so by uploading the screenshot to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

Thank you!
George

[George]

Hey Nathan,

Thanks for reaching out. One license should be fine but definitely reach out again if you ever find specific issues!

Once license should be “fine” because you shouldn’t even need to enter the key into all environments – basically, the license key does not affect the functionality of the plugin in any way.

A license key simply signs up a domain name for updates and support.

So, many people with similar setups as yourself will use the license key just on development – when an update is available, then, they update and development and then just push the changes up to production and/or staging…

Just an example. But again, if there are any specific issues or you need one extra environment to be licensed we can help out 🙂

Let me know if this information helps!

– George

[George]

This error usually shows when The Events Calendar is not active.

Can you confirm that The Events Calendar 4.0.1 is installed and activated on your site?

If so, and this issue still persists, can you then share your system information with us as described here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Alexander,

Thank you for all of the kind words! 😀

To answer your questions about the email sender, this is the default behavior of WordPress’ wp_mail() function.

Please read about this function here → https://codex.wordpress.org/Function_Reference/wp_mail

If you notice the first paragraph, it describes what you see:

The default sender name is “WordPress” and the default sender email address is [email protected]. These may be changed by including a header.

So changing the header and the “From” email would take some code customization; we’re not able to help with code customizations but I hope this information is clear and helpful nonetheless 🙂

Cheers!
George

[George]

Hey Henning!

Thanks for your interest in our plugins.

To make events on your site and sell them, these are the minimum plugins you would need on your site:

• The Events Calendar [free]
• WooCommerce [free]
• Event Tickets [free]
• Event Tickets Plus [premium]

You do NOT need Events Calendar Pro on top of all of this, although you can add that too 🙂

Does this information help? If not, let me know what specific things you’re unsure about, I’m happy to help clarify!

Sincerely,
George

[George]

Hey @Alonso,

Only integers can be used in the Price field – words like “free” or anything else are unfortunately not permitted at this time within the code, which will lead to errors like you posted.

There’s no way to fix this right now, but we are working on better handling of this field in the next few releases of the plugin.

I’m sorry for the disappointing news! 🙁

— George

[George]

Hey RT,

There are no themes that we make or endorse that include The Events Calendar within it, so the theme you found may be mostly to blame here.

1. Where did you find this theme?

2. Can you share your site’s system information? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

3. Can you please link to the other location where you asked this question? (The place where you have not been answered).

4. To clarify, where did you spend that $89? Was it here on http://theeventscalendar.com, or some other website?

—

Please address each of these 4 points specifically – I will take that information and help you out here! 😀

Thank you,
George

[George]

Hi there!

Can you link to where this is happening on your site? I’ll take a closer look and see what’s happening specifically. It sounds like a theme CSS issue.

Thank you!
George

[Author]

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