User Submission & Theme Issue.

[RT]

Hi,

This is actually a post sales question, but as that hasn’t been responded to – I’m posting here so it’ll get read. Not important if posted, I just want assistance. Thank you.

Original message:
Hello, I recently downloaded a theme that have the events calendar included. I went to add the “Community” option and it charged me a full $89.00 dollars for the full calendar and now it doesn’t work. This is a disaster. Please help explain what happened here – help with support, or provide a full or partial refund. Thank you.

[George]

Hey RT,

There are no themes that we make or endorse that include The Events Calendar within it, so the theme you found may be mostly to blame here.

1. Where did you find this theme?

2. Can you share your site’s system information? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

3. Can you please link to the other location where you asked this question? (The place where you have not been answered).

4. To clarify, where did you spend that $89? Was it here on http://theeventscalendar.com, or some other website?

—

Please address each of these 4 points specifically – I will take that information and help you out here! 😀

Thank you,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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