George

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Viewing 15 posts - 6,211 through 6,225 (of 10,499 total)
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  • in reply to: Automatic reminder on social media #1050118
    George
    Participant

    Awesome, thanks for sharing @Phil! (And @alonso)

    Cheers,
    George

    in reply to: Missing function in event tickets plus #1050117
    George
    Participant

    Thanks for sharing this information Christopher – I will investigate these claims and make a development ticket if this is indeed something that is supposed to be included in our plugins now. I admit that I’m not sure if it’s supposed to be, since we’ve totally rebuilt our ticketing system as we moved from “WooCommerce Tickets” into the new “Event Tickets” and “Event Tickets Plus” plugin pair.

    For now, I will close up this thread – but stay tuned to plugin releases and check the “changelog” of the update to see if anything like this is included in a release. You can also follow update news at http://theeventscalendar.com/blog

    Thank you!
    George

    in reply to: Portuguese (Pt_pt) translation: expressions missing #1050114
    George
    Participant

    Thanks Isabel!

    Before I close this thread, I want to respond to your last question where you ask if you should post your translation files here. You should not do this – you would have to copy and paste your translation suggestions into one of the official translation channels, where they can be approved and so on. See the three articles I linked to up above in this thread for more reference here…

    With all this in mind, I will close up this thread for now. Best of luck with your translation efforts and site in general!

    Cheers,
    George

    in reply to: Obscuring Email Addresses #1050113
    George
    Participant

    Woot! I’m glad progress has been made here – I will close up this issue for now, but best of luck with your project, and come open a new thread any time if other issues arise.

    (And thanks for contributing, Mathew! 😀 )

    — George

    in reply to: Calendar Pro Update Not Appearing #1050111
    George
    Participant

    Hi folks,

    To be clear, The Events Calendar is at version 4.0.4, but Events Calendar Pro is only at version 4.0.3.

    @Tyson, The Events Calendar is at version 4.0.4 on your site according to your “System information” – Events Calendar Pro is unfortunately not even listed there, though.

    Can you share a screenshot of the full list of plugins in your site’s “Plugins” page in wp-admin? You can do so by uploading the screenshot to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.

    @Josh and @Daniel, I would recommmend that both of you open new and separate threads describing this problem. Please be sure to include your System Information with your new threads, as described here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    I only recommend this because while these issues seem the same on the surface, their underlaying causes could be quite different. Having things siloed away into separate threads allows us to address each issue more efficiently, and give your specific manifestation of the issue more specific attention.

    Thank you! And thank you all for your patience with delayed support responses over the holidays.

    Sincerely,
    George

    in reply to: Recurring Event Weekly But On Different Days #1050043
    George
    Participant

    Thanks so much for sharing this information – your findings indeed seem to indicate a bug here, so I will write up these findings and make a bug ticket in our development system.

    As for an ETA for when a fix for this will arrive in an update – I must admit that I don’t know, and can’t promise a specific date. However, this would probably make it into a release no more than three updates from now, which would be sometime within the next few months roughly.

    I’m sorry to be so vague! I would just hate to promise something soon and then have things be delayed, and it’s honestly just hard to say – this could be a simple bug to fix, or it could end up being something deeper than expected and thus require more time and QA testing, etc.

    Thank you for your patience with all of this, and for the screenshots and such throughout this thread.

    Sincerely,
    George

    in reply to: Adding fields in Tickets extension #1050037
    George
    Participant

    Hey @Josh,

    At this time there is not a way to add such fields 🙁

    If you are skilled with custom coding, you can write code to achieve this – or hire someone to do do this for you – but there are no default features within our plugins to do this at this time.

    It’s a feature we have long been working on and are hoping to implement at some point. I do not have a specific ETA on when these features will arise, however.

    We cannot help with writing custom code (see “Product Support” here: http://theeventscalendar.com/terms), but if you’re a bit skilled with code you can use our “Themer’s Guide” to learn the basics of customizing our plugin templates, and could use these methods as a basis for adding custom fields → https://theeventscalendar.com/knowledgebase/themers-guide/

    Sorry to disappoint! I hope the information here is helpful nonetheless.

    Sincerely,
    George

    in reply to: How do I include Calendar templates in my header.php? #1050029
    George
    Participant

    Thanks for sharing more information here. Just to be clear, The Events Calendar views are not “real” WordPress Pages. The Events Calendar has its own templating system because it is a plugin, not a theme, and only themes can use WordPress’ built-in page template system at this time.

    To learn more about The Events Calendar’s theming system, which should help, check out this guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope that guide helps! Since we cannot help with custom coding, I will close up this thread for now. However, if technical support questions arise at any time, open a new thread and we’ll respond as soon as possible.

    Cheers!
    George

    in reply to: Obscuring Email Addresses #1050002
    George
    Participant

    Thanks for clarifying Scott!

    To add that “Span” tag, the best option is not to enter it into the input for Email address at all – allowing HTML in a form input is a security hole (look up “Cross-site scripting” if you’re not familiar).

    Probably wouldn’t be an issue since it’s an admin-facing input, but still…

    I would recommend instead using the principles outlined here to customize the template file that generates the front-end email address itself → https://theeventscalendar.com/knowledgebase/themers-guide/

    Now, I know you might see that and go “oh, great, something complicated. I just wanted a simple fix.” But don’t fret! The gist of the information you need from that article is as follows:

    1. Head into your theme files and create a new folder in your theme called tribe-events</me>. So there should now be a new directory in your theme at this directory path: /wp-content/themes/[your-theme]/tribe-events

    2. Once this new folder exists, add folders inside it called modules. Then add a folder inside that called meta. finally, add a file in tribe-events/modules/meta called details.php

    TO RECAP: you should basically have a new file that exists at this file path on your site:

    /wp-content/themes/[your-theme]/tribe-events/modules/meta/details.php

    3. Copy and paste the contents from this URL into that new file → http://m.tri.be/18zd

    This should add the SPAN tags around the email address on events, while not affecting obfuscation.

    I hope this helps!

    Cheers,
    George

    in reply to: Portuguese (Pt_pt) translation: expressions missing #1050000
    George
    Participant

    Hey Isabel,

    At this time, there is unfortunately no set time-frame for when translations are approved. And I totally agree with you about there being too many places to manage translations – that’s one of the reasons we try to keep conversations about them here to a minimum! It would be a great thing to have conversations like these right on the translation site, instead of our forums, but this is the best configuration for now. Thank you for being patient with it!

    Now, as for where it’s best to post translations, for The Events Calendar it is wordpress.org, but only by a bit – if you submit translations, they will not be lost in either case and if approved will make it into the plugin. I unfortunately do not know when the next release will happen and when translations will next be approved 🙁


    To be clear, you do not need to wait for us to translate anything yourself. The big “main” translation process with approval is only for translations that people are submitting to be default, community-shared translations.

    So if things are very urgent, you can manually translate things with an application like PoEdit. Then, you’d have an up-to-date version of the file customized for your own site. This wouldn’t be available to the community unless you submitted the translations and stuff, but would work for you. If you’re not familiar with translating files locally on your computer like with PoEdit, that’s not something we can help with here on the forums but there are many resources online about doing that, so definitely explore this if needed.

    I appreciate your patience with all of this. Believe it or not, our translation system used to be even less solid. It was simpler, but took more manual work on our end and it was much much harder for the community to share translations.

    I’m sorry about some of the inherent limitations currently in place, but hope the information I’ve shared here is helpful.

    Sincerely,
    George

    in reply to: Recurring Event See All Tooltip hides link #1049996
    George
    Participant

    Hey @annette,

    At the bottom of your theme’s style.css file I see one extra “closing brace” character, which looks like this:


    }

    That might be invalidating the code – try going BACK to the very bottom of your theme’s style.css file, and look at the bottom where you see code like this:


    #tribe-events .tribe-events-tooltip.recurring-info-tooltip {
    display: none !important;
    }

    .tribe-events-schedule .recurringinfo {
    display: none !important;
    }

    }

    Remove the last “}” character so that it’s just this instead:


    #tribe-events .tribe-events-tooltip.recurring-info-tooltip {
    display: none !important;
    }

    .tribe-events-schedule .recurringinfo {
    display: none !important;
    }

    Thank you!
    George

    in reply to: Obscuring Email Addresses #1049969
    George
    Participant

    Hey Scott,

    Thanks for elaborating on this and for your patience with things. Just to be 100% clear, you want to obfuscate the email address but make sure they are “Clickable”? So that they are both obfuscated but then if you click on the email it is like a link and opens the email client etc.?

    If so, this is a bit tricky and would unfortunately require custom coding which we can only provide very limited support for, but I will try to write some custom code if this is exactly what you are looking for.

    Thanks!
    George

    in reply to: Apostrophe in Sitename for Emailed Ticket #1049924
    George
    Participant

    Glad to hear it Dan – definitely check out the changelogs for our next few releases to see if this fix makes it in one of them (it will at some point, I just don’t know which specific release yet because we logged it mere hours ago! 🙂 ).

    You can also keep tabs on release news at http://theeventscalendar.com/blog.

    Best of luck with your site!
    George

    in reply to: Month Won't Advance Upon Clicking #1049917
    George
    Participant

    Glad to hear all of this Bart! Best of luck with your project 😀

    Cheers,
    George

    in reply to: Small heading after update #1049913
    George
    Participant

    Hey @flamencoagenda,

    Glad to hear it! And happy New Year 🙂

    As for doing this every update, you should NOT need to do this after every plugin update.

    However, if you update your theme, you will likely need to re-add that CSS to the bottom of your theme’s style.css file. If you’re not aware, you can do that right in your wp-admin by going to Appearance > Editor and then editing the style.css file – quite handy!

    With all of this in mind, I’ll go ahead and close up this thread for now. If other issues arise, open a new thread any time.

    Cheers!
    George

Viewing 15 posts - 6,211 through 6,225 (of 10,499 total)