Month Won't Advance Upon Clicking

[Bart]

In our events calendar, when we click the next month button in the lower right, the calendar does not advance. We just get the spinning wheel. I have seen a similar issue in the forums, but the fixes described did not help. Is anyone familiar with this problem? I have the current versions of wordpress and the events calendar
Thanks!

[George]

Hey @Bart,

First of all, thanks for your patience with our delayed responses over the holidays.

Second of all, happy New Year! 🙂

And finally, in regards to your actual issue – I checked out your month view and found the problem you describe here. So I opened my developer console and tried again, and noticed that the problem manifests at the level of the server itself (so it seems) – check out this screenshot here and see how the AJAX request itself is failing before it even finishes:

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I would recommend the following three steps:

1. Share your “system information” with us. Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Do the complete set of troubleshooting steps outlined here, and try recreating this issue after each step in the process → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

3. If you do every part of Step #2 here and the issues still persist, I would recommend contacting WP Engine support about this and seeing if they have insight on why the AJAX requests are failing.

Thank you!
George

[Bart]

This reply is private.

[Bart]

I went through all the steps outlined above. One I re-activated the revolution slider, the problem returned. So now I know it is the slider. I need the slider, so any suggestions?
THanks

[Bart]

I have fixed the problem. The link in the menu for the events calendar had region2.wpengine.com instead of region2planning.com. Once I made that correction, it worked fine!!!!
Thanks for your help!!!!!!!

Happy New Year!!!!

[George]

Glad to hear all of this Bart! Best of luck with your project 😀

Cheers,
George

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