George

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Viewing 15 posts - 5,401 through 5,415 (of 10,499 total)
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  • in reply to: Custom Recurrence options not displaying #1072167
    George
    Participant

    Hey @twkmedia,

    Sorry to hear about this! I do not have the same issue, so to investigate this a bit more closely, would you mind sharing your “System Information” with us? Here’s how to do that โ†’ https://theeventscalendar.com/knowledgebase/sharing-sys-info/.

    I’ll use that information to try and identify the cause of this.

    Thank you!
    George

    in reply to: Ticket Inventory error #1072164
    George
    Participant

    Hey @Brett,

    I’m really sorry to hear about this. You are correct when you say that other users are experiencing similar issues; we’ve got several small “stock”/inventory-related bugs that all amount to some weird behavior like the sort you describe.

    I’m curious, however, about what you say here:

    I am editing available inventory in woo commerce

    Can you clarify exactly where you are editing the ticket stock amounts?

    Please share a screenshot of the exact place in your wp-admin where you are adjusting the inventory amounts, just so I can be 100% certain what admin controls you are using and referring to.

    You can share screenshots by uploading the screenshot to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look. If you’re not familiar with taking screenshots on your computer, it’s fortunately very simple. If you simply Google, “how to take a screenshot with {insert operating system or computer type},” you should find lots simple and helpful articles showing how to do it.

    A screenshot will be immensely helpful here; thanks in advance for sharing one if you’re able to!

    Sincerely,
    George

    in reply to: Course teacher #1072151
    George
    Participant

    Hey @Arto!

    Using organizers is a great option here; in fact, quite a few people do stuff like this with our plugins, and so we’ve made it very easy to change “organizer” to “course instructor” throughout our plugins.

    To do that, you’d just have to copy a code snippet like this one into your theme’s functions.php file:


    add_filter( 'tribe_organizer_label_singular', 'change_single_organizer_label' );

    function change_single_organizer_label() {
    return 'Course Instructor';
    }

    add_filter( 'tribe_organizer_label_plural', 'change_plural_organizer_label' );

    function change_plural_organizer_label() {
    return 'Course Instructors';
    }

    That’ll change all instances of “Organizer” to “Course Instructor,” and the plural form “Organizers” to “Course Instructors.”

    I hope that helps!

    โ€” George

    in reply to: Delete a comma #1072136
    George
    Participant

    Hi @Birgit,

    Putting your customizations in a Child Theme is indeed an excellent way to make the customizations, and should indeed allow you to update the plugins and the “parent theme” without losing the custom code.

    I hope that helps!

    โ€“ George

    in reply to: Star Ratings for Venues #1072132
    George
    Participant

    Sure thing, Annie! Open a new thread any time if we can ever help with anything else ๐Ÿ™‚

    Sincerely,
    George

    in reply to: Displaying a Class Name for Past Events Only #1071803
    George
    Participant

    Hey @Dwayne,

    I’m really sorry for the delayed reply here! Especially for the fact that I have to bear some bad news within it. I’ve tried numerous custom coding attempts to try and pull this off, but unfortunately it does not work consistently.

    The best solution I’ve been able to assemble is this one:


    add_filter( 'body_class', 'tribe_events_past_events_body_class' );

    function tribe_events_past_events_body_class( $classes ) {

    global $wp_query;

    $event_date = get_query_var( 'eventDate' );

    if ( isset( $event_date ) ) {

    $this_month = current_time( 'Y-m' );
    $is_past = strtotime( $event_date ) < strtotime( $this_month );

    if ( $is_past ) {
    $classes[] = 'tribe-is-past';
    }
    }

    return $classes;
    }

    Try pasting that into your theme’s functions.php file โ€“ this will add a class name to the site body tag of tribe-is-past, so you could then write CSS like this:


    body.tribe-is-past {
    // custom styles when viewing events in the past
    }

    I hope that this is helpful! Please let me know if so, and if there’s anything else I can help with.

    Thank you!
    George

    in reply to: Edit an event without taking over authorship #1071797
    George
    Participant

    Hey @Brian,

    Thanks for reaching out. To be clear, are these community-submitted events anonymous submissions?

    Or do you require users to be logged-in to your site to submit events?

    Thank you,
    George

    in reply to: Star Ratings for Venues #1071794
    George
    Participant

    Hey Annie,

    Thanks for reaching out. The ratings and sorting you are trying to implement are possible, but would unfortunately require many code customizations to implement ๐Ÿ™

    So to implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here โ†’ http://m.tri.be/18k1 (and have no affiliation with any of these folksโ€“they’re simple some well-respected names in the community that we’ve compiled to share in situations like this one).

    I’m sorry to disappoint about this not being a default feature!

    Please let me know if there’s anything else I can help with.

    Sincerely,
    George

    in reply to: Editing JavaScript used on week view #1071792
    George
    Participant

    Hey @Eliza / Gaelen,

    It is unfortunately not possible to overwrite JavaScript in a similarly-easy way ๐Ÿ™

    There is no infrastructure in place for replacing the default JavaScript files; you would essentially have to write your own JavaScript files with the desired customizations and then load them with wp_enqeue_script() โ†’ https://codex.wordpress.org/Function_Reference/wp_enqueue_script

    I hope this information helps, despite being perhaps a bit disappointing.

    Cheers!
    George

    in reply to: Creating a Custom Link in the Admin View #1071790
    George
    Participant

    Hi Consuela,

    Making this is customization is indeed possible However, you ask this question about maintaining the customization over time:

    Iโ€™m merely wanting to know if this is possible, or if I would have to update core files which would get overwritten with each update.

    Unfortunately yes, you would have to edit core plugin files and would thus lose the customizations each update and would have to re-implement the file changes. Each update would overwrite the customizations.

    I wish you the best of luck with your customizations if you decide to proceed with making them!

    Cheers,
    George

    George
    Participant

    No worries, Jonathan! I’m sorry for the lack of concrete action at this point, but will indeed update this thread once we can pin down the issue.

    Thank you so much for your continued patience here. It means a lot.

    Sincerely,
    George

    in reply to: Conflicts on Uncode Theme #1071787
    George
    Participant

    Thank you for your kind reply, @Igor. I’m sorry that I was not able to help more with customizations; to be clear, however, if you have any other issues please come back and open a new thread any time! ๐Ÿ™‚

    Cheers!
    George

    in reply to: Sorry Key Validation Server not Available #1071785
    George
    Participant

    This reply is private.

    in reply to: Selling multiple tickets in groups of 2. #1071782
    George
    Participant

    Hey @emiliano,

    Setting the limit that way is unfortunately not possible without even more code customizations ๐Ÿ™ Doing that is a bit more complicated than the custom code I was able to write for the other aspect of this, and so unfortunately you would either have to write that custom code yourself or hire a developer to write that code for you.

    I’m sorry about this, @emiliano!

    Please let me know if there’s anything else I can help with.

    Sincerely,
    George

    in reply to: How best to deal with concession tickets #1071781
    George
    Participant

    Hey Mina,

    Sorry for the delayed response here!

    There are a few different things to touch on here. To address your questions in reverse order, you ask if a coupon can be set up that only discounts The Events Calendar eventsโ€“this is unfortunately not possible with WooCommerce at this time ๐Ÿ™ I’m sorry to bear news of yet another limitation here.

    The only workaround for now is actually something you suggested yourself:

    Is it possible to adjust stock levels of each ticket type over time, after tickets sales are open and some have been sold?

    YES, it is possible to adjust stock levels on-the-fly and this would be the best option that I can think of at this time.

    I’m sorry about these limitations, Mina! Please let me know if this information is helpful.

    Sincerely,
    George

Viewing 15 posts - 5,401 through 5,415 (of 10,499 total)