George

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Viewing 15 posts - 5,326 through 5,340 (of 10,499 total)
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  • in reply to: Purchased wrong Plugin – #1074496
    George
    Participant

    No worries! I’ll close up this thread for now, but please open a new thread any time if any other issues are questions arise 🙂

    Cheers,
    George

    in reply to: Customising List View php #1074495
    George
    Participant

    Hey Greg,

    You can hide the “Venue Name” items from your page by adding CSS like the following to the bottom of your theme’s style.css file:


    .type-tribe_events .tribe-venue {
    display: none !important;
    }

    To hide the “FREE” text, you can add more CSS like this:


    .tribe-events-cost {
    display: none !important;
    }

    When it comes to this “FREE” text, that should only be showing if you have entered “0” (without quotes) into the “Cost” field for your events while creating them. If you have not done this, I am not quite sure why the “FREE” text would appear–I do not see any bug reports of this and I cannot recreate that behavior on my own site, but in any case, the CSS above should help keep that text hidden.

    Thanks!
    George

    in reply to: Link Venues with WP Jobs Manager Listings #1074487
    George
    Participant

    No problem, George! I’m sorry that we don’t have a specific integration that would meet your needs, but hope the resources I shared are helpful.

    I’ll close up this thread for now, but open a new thread any time if any other questions arise.

    Best of luck with your project!
    George

    in reply to: How best to deal with concession tickets #1074482
    George
    Participant

    Hey Mina,

    Thanks so much for the kind words here, and for going ahead with our plugins despite their not being 100% perfect. Our shared stock features are indeed on the horizon, and while I don’t have a specific ETA for their actual arrival, if you keep an eye on our blog at http://theeventscalendar.com/blog every once in a while (or on twitter, @TheEventsCal), we will definitely be making a clear announcement when these features have arrived.

    Thanks for the nice exchange, Mina–I wish you the best of luck with your site, and while I’ll be closing this thread up, feel free to open a new thread on our premium forums any time if there’s anything we can help with.

    Thanks,
    George

    in reply to: User Login #1074476
    George
    Participant

    Sorry to disappoint, Paul. Before I close this thread, I should note that WordPress itself has all of the user login, account registration, and user role management features already included within it. Definitely spend some time Googling about these WordPress Core user management features if you’re not already familiar with them.

    That still doesn’t provide the other features you’re hoping for, like “favorite events” lists and such, but just wanted to mention that before closing the thread.

    Best of luck with your project!
    George

    in reply to: Basic community events user registration question #1074168
    George
    Participant

    Hey @clarity,

    The login from in Community Events is not something generated by Community Events – we use the function built into WordPress itself, wp_login_form().

    You can change the output and build a whole new form on your site, but a simple solution might be to just add this code to your theme’s functions.php file – it will redirect logged-out users on the Community Events submission page to the form you want them to see. Users who are logged-in will not be affected and can access the submission form without issue though:

    add_action( 'tribe_ce_event_submission_login_form', 'redirect_to_better_login_page' );

    function redirect_to_better_login_page() {
    if ( ! is_user_logged_in() ) {
    wp_safe_redirect( 'http://avindustrycalendar.com/login-register/' );
    die();
    }
    }

    in reply to: Next/Prev events buttons won't load #1074162
    George
    Participant

    Hey @Nathan,

    Sorry to hear about this! Ninja Forms is a very popular–and very awesome–WordPress plugin, so if there is a bug I will make a bug ticket so that we can fix the issue.

    I checked out your site and found a JavaScript error related to Google Maps being loaded on the page; I cannot pin the source of this down and cannot recreate it on my own test site, so to help investigate a bit more closely, can you elaborate on how you came to think of Ninja Forms as the culprit?

    Thanks,
    Nathan

    in reply to: Error message upon trying to activate license key #1074156
    George
    Participant

    Hey @Kensuke,

    Sorry to hear about this! This usually happens when our site is down, or having performance issues, but I do not see any outages in our systems at this time.

    So this might be an issue with your web host–who are you hosting your website with? I would recommend opening a support ticket with them to see if they notice any connectivity issues or blockages with your server.

    Let me know if they find anything!

    George

    in reply to: adding event calendar via visual composer #1074116
    George
    Participant

    Hey Sam,

    Thanks for reaching out, however these forums are our “Pre-Sales Questions Forums.” For any technical questions about our free plugins, please post in our free support forums at http://wordpress.org/plugins/the-events-calendar

    If you have premium licenses with us, then to ask questions about these plugins, please log into your account here on http://theeventscalendar.com and post in a premium forum.


    Now, as for your question here itself, we unfortunately have no special compatibility on our end for Visual Composer, and have no code that adds The Events Calendar to it in any specific way.

    I would recommend reaching out to the Visual Composer folks for help with this; perhaps you can enable support custom post types a certain way within that plugin, in which case you could possibly use those methods for and with the “Events” custom post type.

    Thank you,
    George

    in reply to: Purchased wrong Plugin – #1074115
    George
    Participant

    Hey @Anne,

    Sure thing – sorry about the hassle here, but unfortunately to ensure that your new Eventbrite Tickets license is set up correctly, can you buy a new license for it?

    I have refunded your Event Tickets Plus license purchase in full, but the funds could take a few days to arrive back in your account based on your bank and on PayPal (which you used to make that purchase).

    Is this acceptable? If you cannot wait for the refund to free up that $89 again, and need the Eventbrite Tickets license even sooner, let me know.

    Thank you!
    George

    George
    Participant

    Hey Tom,

    Wow, I’m really sorry about this, but you already did share your system information in your original post – sorry I missed that!

    The information you posted is not complete, however – it only lists a few plugins and then cuts off, for example, but there’s a whole bunch of other information in the “complete” report.

    So, can you copy and paste the entire System Information block of text with us? It may reveal something important about this issue.


    Now, as for the issue itself, I took a look through the system information that was posted and haven’t seen anything outright problematic there, so then I checked out the URL of the site itself. I tested this issue with my developer console open and saw this error arising in your AJAX responses:


    <br />
    <b>Fatal error</b>: Allowed memory size of 67108864 bytes exhausted (tried to allocate 1516 bytes) in
    <b>/home/tylerslight/public_html/wp-includes/query.php</b> on line <b>1816</b><br />

    This is not necessarily a theme issue, but it’s one that I cannot recreate on my own testing site.

    I would recommend updating your site’s version of WordPress as a first step here. Your site’s currently on version 4.3.1 of WordPress, but the most recent version of WordPress is 4.4.2 – I doubt that updating to 4.4.2 will help your issues, but it’s a good thing to rule out (and it’s best to stay up-to-date with every release for security reasons!). So, first update your site to WordPress 4.4.2, then check on the issue. Does the issue still happen?

    Thank you!
    George

    George
    Participant

    Hey Tom,

    Sorry to hear that you’re having this issue on your site. It’s usually the result of a theme conflict.

    To help us investigate this, can you start by sharing your complete “system information” in this thread? This article shows how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    in reply to: New license Key #1074107
    George
    Participant

    Sorry to hear about this, @hanna! When you say “The link is not working in my account,” can you clarify which specific link you are referring to?

    Also, can you share the actual URL you are on when you see this non-working link? Is it when you’re on http://theeventscalendar.com/my-account/downloads, for example? Or http://theeventscalendar.com/license-keys for example?

    With these two links I will investigate the problem more closely.

    Thank you!
    George

    in reply to: Non-Profit Organisation, Licences expired. #1073930
    George
    Participant

    No problem. Best of luck with your project!
    George

    in reply to: Event Ticket Plus and WooCommerce #1073929
    George
    Participant

    Hey Casey, you’re not bugging us at all 😉 I’m happy to answer questions that we are able to answer!

    Is it possible to choose multiple events for the venue, or would I have to create an event for each venue (might make the calendar look pretty crowded).

    YES, you can create Venues and then assign as many events as you’d like to them. There is limit to how many events you can assign to a venue.

    Is it possible to add a prompt above the calendar (a simple line, something to the effect of “click on any event for details”)?

    YES, there are two options that can help here within The Events Calendar’s settings. If you head to Events > Settings in your wp-admin, then to the bottom of the “Display” tab, you have two options for adding text before the calendar or after the calendar. So you could just add some in either spot (or both, if you wanted) that says something like you mention in your question.

    I hope this helps!
    George

Viewing 15 posts - 5,326 through 5,340 (of 10,499 total)