[George]

This reply is private.

[George]

Hey Jen,

Thanks for reaching out and for your interest in our plugins! Our ticketing solutions partially support the things you’ve listed here, although some things it does not support. I will elaborate on these details below in specific responses to the features you listed:

#1. Shared Stock

I need to be able to set a total number of tickets for the event, as the number of tickets purchased by each class may vary.

What you describe here is one of the most-requested features in our ticketing plugins, “Shared Stock.” This will allow you to create a “cumulative” ticket stock, so that any number of various ticket “types” can be sold, up to the total stock number and then the event is sold out.

At this time, this feature is NOT supported in our plugin. But we’ve been working very hard on it and it should be released in our next plugin update or the one after that. I cannot provide a specific ETA for when these features will arrive, but they will hopefully be in our ticketing plugins before summer is fully upon us and it does seem like we’ll be able to be well ahead of that goal.

At this time, you have to add a stock amount for each type. So, you unfortunately could not do something like, “300 Tickets for the event.” You would have to specify “100 senior/student tickets, 200 Adult Tickets”, and so on. 🙁

#2. Discounts and Deals

Moreover, we want to be able to do early bird discounts, group sale discounts, 2-for-1 blast sales, etc.

Our ticketing plugins themselves do not handle discount codes, checkout process, or anything like that. These features are features of whichever eCommerce plugin you use on your site, which our ticketing plugins then just “plug in” to. So, for example, WooCommerce is the best eCommerce plugin; and WooCommerce itself DOES come with support for coupon codes out-of-the-box, and then also has extensions you can buy for it that allow for early-bird/”time-based” discounts, group sale discounts, 2-for-1 deals and bulk-buy deals and all of that.

I’m sorry that even more software is required for those extra checkout features, but you can check out all of the available WooCommerce Extensions here → https://www.woothemes.com/product-category/woocommerce-extensions/

#3. Attendees Management

It would also be good to be able to pull a record of who showed up to an event (I know we can scan the tickets with a QR reader to verify they are good, but can we then download a list of which tickets were used versus not?) as well as log in offline sales for things like purchases at the door.

Our ticketing plugins DO have complete “Attendees Management” features; each ticketed event has an Attendees List that, yes, you can use the QR Scanning feature to “check people in” and such, and you can then download, print, or email this list at any time 🙂

This does not include support for offline sales, unfortunately, unless the specific tickets bought at the door exist on the Attendees List already.

I’m sorry for the mixed bag of feature support—please let me know if this information is helpful, and if there are any other questions I can address here!

Sincerely,
George

[George]

Hey Eelco,

We have many users in the Netherlands who really want support for iDeal, though at this time we have not yet added support for it in our code 🙁

If you are selling tickets using WooCommerce or Easy Digital Downloads, then these plugins might have extensions that allow for checking out with iDeal. However, we ourselves do not at this time.

I’m sorry to bear that news&em;I hope it’s clear and helps you proceed with your project, though. Let me know what you think and if there’s anything else I can help with here.

Cheers,
George

[George]

Sounds good, @Sean – I’m sorry to have been the bearer of bad news in this thread!

Best of luck with your project,
George

[George]

Nice, thanks for sharing your solution @nederkoorn!

Keep good backups of all custom code like this, just in case it gets lost in a theme or plugin update which can sometimes happen….

Best of luck with your project,
George

[George]

Glad to hear it!

Best of luck with your site,
George

[George]

Hey Ingrid,

I’m sorry to hear about this conflict!

I’m curious, do you have bbPress activated on your site? This is a very popular forum plugin from the same people make WordPress itself.

The function being referred to in the error message – bbp_is_forum_archive() is a function from within this plugin.

If you don’t have bbPress on your site, do you find any progress with this issue by installing and activating it on your site? (https://wordpress.org/plugins/bbpress/)

Thank you!
George

[George]

Hey @jonathan,

Really sorry about the odd behavior here; this is a known bug that we are hoping to fix as soon as possible!

I don’t have a specific ETA on when the fix will arrive, unfortunately, but this is a stock-related bug that we are actively working on.

I’m sorry that there’s no immediate action I can recommend, but please let me know if I can help with anything else in the meantime while we keep working on that bugfix!

Sincerely,
George

[George]

Hey Jesse,

Thanks for updating this thread, I’m glad you found the answers you needed! 😀

Cheers,
George

[George]

Hey Jesse,

Thanks for reaching out! To address things in reverse order, YES your event data will be fine when you add any of the premium products. To be clear, even when you buy a premium add-on you will not be deleting The Events Calendar. The Events Calendar is not a “free version”, it’s the “core” version of the calendar system. This is the backbone that all of the other add-on functionality is built upon.

However, even if you did The Events Calendar, the data would not be lost 😀

Now, as for Events Calendar Pro vs. Community Events, they do NOT have any features in common. Events Calendar Pro only provides the features listed for it on the Events Calendar Pro product page, and Community Events only provides the community-submission features.

You do not need one to buy the other; you can choose just the one that you most need and run it on your site alongside The Events Calendar.

I hope this information helps! Let me know if it does, or if there’s anything else I can try to help with.

Thanks,
George

[George]

Hey Peter,

Thanks for reaching out! There’s unfortunately no way to impose such limits from within our plugins at this time 🙁

There are ways to do this in WordPress, but not from within our plugins. You would have to explore custom coding options, or general WordPress options like the ones mentioned in this article for example → https://premium.wpmudev.org/blog/how-to-set-a-maximum-upload-size-for-images-in-wordpress/

Thank you,
George

[George]

Hey Hanna,

I’m sorry to hear about these community events issues – can you share the “System Information” of the site where you have these issues so that I can better investigate this issue?

Getting a license does NOT mean the problem will vanish, so before going down that road I would love to see your site’s “System Information” and try to recreate the issue on my own site, which at this time I have yet been unable to do.

This article shows how you can share System Information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
George

[George]

Hi @twkmedia,

Thank you for this information! It reveals that you are running version 3.0.4 of The Events Calendar PRO, which is an extremely outdated version.

Before any other steps can be taken here, please update that version of the plugin to its most recent version, which at this time is 4.0.5.

You can find plugin files at http://theeventscalendar.com/my-account/downloads

Once you are up-to-date, how do things behave with the recurrence fields? Do these issues persist?

Thanks!
George

[George]

Hey Sam,

Thanks for the follow-up here. Just to be clear, NOTHING on that boxydemos.com URL is something that our plugins provide. The link you shared does not have The Events Calendar or any of our other plugins on it. The “event” functionality on that page is powered by something else.

When it comes to weekly event schedules and such, our premium add-on Events Calendar Pro does have a “Week” view. It is not what you see in that boxydemos.com URL, though. To see our actual Week View, head to our official demo site here and play around with the different views → http://wpshinding.com/events

We do indeed have a non-profit partnership program that grants a free license for Events Calendar Pro to approved organizations. To apply to get accepted into this program, head over to this page to learn more → https://theeventscalendar.com/knowledgebase/do-you-offer-discounts-for-non-profit-organizations/.

You will find the link to the application on that page, as well 🙂

Thanks,
George

[George]

Thanks for sharing this, @Jakejules – that’s a great solution for the time being.

I’ll close up this thread for now and wish you both the best of luck with your projects.

Thanks!
George

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