Stock Status of ticket does not change in attendee list when order is cancelled

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  • Author
    Posts
  • #1074464
    Jonathan
    Participant

    Hi again,

    the stock status of a woocommerce ticket stays reduced in the attendee overview for an event even if the order has been cancelled and the stock status has been increased manually. The stock status in admin>edit product from woocommerce is being displayed correctly.

    Is this a bug or did I miss something?

    Thank you!

    #1074535
    George
    Participant

    Hey @jonathan,

    Really sorry about the odd behavior here; this is a known bug that we are hoping to fix as soon as possible!

    I don’t have a specific ETA on when the fix will arrive, unfortunately, but this is a stock-related bug that we are actively working on.

    I’m sorry that there’s no immediate action I can recommend, but please let me know if I can help with anything else in the meantime while we keep working on that bugfix!

    Sincerely,
    George

    #1084846
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Stock Status of ticket does not change in attendee list when order is cancelled’ is closed to new replies.