Purchased wrong Plugin –

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  • February 16, 2016 at 5:27 pm #1074095
    Anne
    Participant

    I my rush to purchase, I ended up getting the wrong plugin. I wanted to purchase the Eventbrite Tickets plugin but ended up buying Event Tickets Plus by mistake.

    Can you switch me over to the Eventbrite Tickets plugin?

    Thanks for you help!
    Anne

    February 16, 2016 at 6:57 pm #1074115
    George
    Participant

    Hey @Anne,

    Sure thing – sorry about the hassle here, but unfortunately to ensure that your new Eventbrite Tickets license is set up correctly, can you buy a new license for it?

    I have refunded your Event Tickets Plus license purchase in full, but the funds could take a few days to arrive back in your account based on your bank and on PayPal (which you used to make that purchase).

    Is this acceptable? If you cannot wait for the refund to free up that $89 again, and need the Eventbrite Tickets license even sooner, let me know.

    Thank you!
    George

    February 16, 2016 at 7:05 pm #1074119
    Anne
    Participant

    Perfect! Thanks for your help George!
    Anne

    February 17, 2016 at 7:59 am #1074496
    George
    Participant

    No worries! I’ll close up this thread for now, but please open a new thread any time if any other issues are questions arise 🙂

    Cheers,
    George

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