Error message upon trying to activate license key

[Kensuke]

I’m try to active the license key but got a “Sorry, key validation server is not available.” error message. How do I resolve this?

[George]

Hey @Kensuke,

Sorry to hear about this! This usually happens when our site is down, or having performance issues, but I do not see any outages in our systems at this time.

So this might be an issue with your web host–who are you hosting your website with? I would recommend opening a support ticket with them to see if they notice any connectivity issues or blockages with your server.

Let me know if they find anything!

George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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