[George]

Hey Marco,

Thanks for reaching out. The features you are trying to implement are possible, but would unfortunately require many code customizations to implement 🙁

So to implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks–they’re simple some well-respected names in the community that we’ve compiled to share in situations like this one).

The good news is that our plugins WILL be able to do this by default within a few months; we are releasing “ticket meta” features to collect information with tickets like you describe. This should be arriving within a few months. I unfortunately do not have a more specific ETA than this, but just wanted to mention that this is on its way.

Thank you,
George

[George]

Hey CR,

Thanks for reaching out!

To address things in reverse order, no, you do NOT need Events Calendar Pro to be able to use Eventbrite Tickets or any other add-ons. All of our premium add-ons are wholly independent of each other, and Events Calendar Pro is NOT needed for any of them.

As for the CSV/Eventbrite workflow you describe, this is “sort-of” possible. What I mean is that if you an import an event through the CSV importer, and then go to that event’s edit-event screen inside your site’s WP admin, and then set up this event with Eventbrite Tickets, it should be able to publish fine to Eventbrite.

However, there is no support for this happening automatically, where for example upon being imported an event automatically gets linked to Eventbrite. This does not and, at this time unfortunately can not happen. You still have to manually go to each CSV-imported event to set up its linking with Eventbrite.

As for having events without “premium” tickets, that’s fine — these events will not have tickets on your WordPress site, and on Eventbrite they will just be “free” events.

I hope this information helps!

Sincerely,
George

[George]

Hey Jakob,

I’m really sorry to hear about this!

1. What specifically do you mean when you say that the options table “seems to log avery search in our calendar”? What does this mean, specifically?

2. How are you hosting your website? Are you hosting it on your own server? Are you using a webhost online? If so, which one? Share a link to the website where you buy your hosting from.

3. Can you share your site’s “System information” with us? This will help us investigate. Here’s how to share that information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Robin,

Thanks for reaching out; this is odd and indeed sounds like it could be a matter of coincidence, but to help investigate if this is the case, could you share your “System Information” with us? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I’ll look through that information to see if anything stands out as being potentially problematic.

Thank you!
George

[George]

Hey @aafhhl,

I’m really sorry for the trouble here!

Unfortunately, every time we update our plugin, the translation files will become outdated to varying degrees because, well, the code changes with each update. So this aspect of your issues is unfortunately something that will remain and issue going forward; it’s just an inherent limitation of translation files.

However, I totally agree with you that we should support /wp-content/languages!

I have made a bug ticket for our developers—if this is something we definitively can support, then we will support it.

I do not have an ETA on when this bug fix would arrive, but I have made a bug ticket and so it’s now something our developers can hopefully address on a maintenance release in the coming weeks or months.

Thank you for making us aware of this!

Sincerely,
George

[George]

Hey Ondra,

Okay, so now in regards to your actual question:

There unfortunately is no built-in way to auto-generate tickets 🙁

The features you are trying to implement are possible, but would unfortunately require many code customizations to implement.

So to implement the features you describe, you would have to write that custom code yourself or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks–they’re simple some well-respected names in the community that we’ve compiled to share in situations like this one).

Sorry to bear this bad news! There is no default support for the features you describe and so a lot of custom coding would be required to do it.

I will now close up this thread; please log into your premium account if you have followup questions or if there’s anything else we can help with.

Thank you!
George

[George]

Hey Ondra,

Thanks for reaching out.

You mention having bought WooCommerce Tickets from your site, however your post here is in our Pre-Sales Forum and is not from a logged-in account. I will post a response here, but then close this thread—to follow-up with me, if you would like, can you please log into the account on this site which is associated with the premium license key you purchased?

Then, post in a premium forum with your account. This allows us to verify your purchase and such.

Thank you!
George

[George]

Hi @laughmasters,

I admit that I don’t know why this is happening either! I’ve never had this problem on my own test site [on which both plugins have been active for years alongside each other], and we have no other reports of this bug at this time.

If this is something we can isolate to a bug in our code, we will fix that. However, for now it does not appear to be a bug and seems to be a theme/plugin-related “fluke.”

I know that’s a bit unsatisfying, but you can fix this for now by adding the following CSS to the bottom of your theme’s style.css file:


body.single-tribe_events #jp-relatedposts {
display: none !important;
}


Thanks,
George

[George]

Hey Allison,

Sorry to hear about this!

Is the event that Google+ erroneously lists a recurring event? If so, can you link to this event on your site directly? I’ll take a look!

Also, can you share your “System Information” with us? Here’s how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thanks!
George

[George]

Hey Peter,

At this time, neither Event Tickets nor Event Tickets Plus have shortcodes. Sorry to bear this news!

As for integrating features with a theme, all of these features happen with our plugin and a well-coded theme by default:

If i run a theme and use a site with certain content (event details) and want to integrate the ticket info – or a link to buy the ticket.

If you are trying to add custom content, or are trying to integrate with your theme in some way that it does not automatically do “out of the box,” then this a customization and so you would unfortunately have to handle the custom code-writing on your own.

Yyou would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks–they’re simple some well-respected names in the community that we’ve compiled to share in situations like this one).

Thank you!
George

[George]

Hey @CASC-OR,

Thanks for reaching out and for the interesting question—I’m sorry to bear this news, but our calendar plugins do NOT have the sort of functionality you describe here 🙁

The only feasible way to build the sort of multi-calendar and event-assigning functionality you describe would be to write custom code that does this. Thanks for reaching out. The features you are trying to implement are possible, but would unfortunately require many code customizations to implement 🙁

So to implement the features you describe, you would have to write that custom code or hire a professional developer to write the code for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks–they’re simple some well-respected names in the community that we’ve compiled to share in situations like this one).

I hope this information helps!

— George

[George]

Hey @Karen,

Thanks for reaching out!

What you’re trying to do would require some code customization, which we unfortunately can only provide very limited support for, but to get started here, can you share a link to your Events List View?

I will take a look at it and recommend some CSS to add a bottom-border.

Thank you!
George

[George]

Hey @Matthew,

I’m sorry to hear about this!

---

#1

Is this “icon” something you could refer to on our own demo site, for example, on the List View at http://wpshindig.com/events/?

Or was that icon something you added by way of custom coding?

---

#2

I tried going to visitmyoldkyhome.com/events/ to see the Events List, and didn’t find any events there. Is there a specific place on your site where I can see your broken Events List in person? Here’s what I found when I went to that URL:

---

Thank you!
George

[George]

Hey @Karen,

I’m sorry to hear about the poor display of things in mobile views for you—this doesn’t necessarily sound normal, though, so I’m curious about two things:

1. Can you share a link to your events page? I will check it out personally and see if I note the same display issues you mention; if so, I will try to spot the specific reason for those issues.

2. In the meantime, can you check out our official demo site on all of those same devices on which you have display issues with your own site? Here’s a link to the demo site I am referring to → http://wpshindig.com/events/

Does the Month View on our own demo site have all of the same display issues as your own Month View?

---

As for specifying a mobile-specific view, this is an interesting idea—there are not plans to make this a feature as of now, but in the meantime, it may be possible with a bit of custom coding. Are you comfortable with customizing code on your site at all? Or is that an area you try to avoid altogether?

Thank you!
George

[George]

Hey @Jacqueline,

Thanks for reaching out! On the page you linked to, it is not a view of The Events Calendar. That seems to be a custom view from your theme, or perhaps something else together.

So, to ensure that all of the proper event dates show on that custom view, then unfortunately that custom view itself needs to be updated to include the proper event data.

Do you know where this custom event view is coming from? If a theme developer built that, I would recommend contacting them for assistance with modifying that code there.

Thank you,
George

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