[George]

Sorry to hear this, @Malcolm!

I would recommend reading and doing all of the recommended steps in this article → https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

If you do all of those steps and issues persist, then in your reply here, can you include your site’s “system information”? Here’s how to share that information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey @Kelli,

This is indeed where emails come from.

It unfortunately has nothing to do with our plugins, though.

What happens is that plugins and themes send emails trough a function inside WordPress itself called wp_mail(). This function itself is what defines the “from” address….

So, to change that you unfortunately have to write custom code to alter how wp_mail() works. We unfortunately cannot help with custom coding here, but you can learn about this on this page from the WordPress codex → https://developer.wordpress.org/reference/functions/wp_mail/

I hope this information is helpful,
George

[George]

Hey Michelle,

That text is unfortunately arising from your theme’s templating for archives. There’s not much we can do from our end as lowly plugin developers. 🙁

There are two main options I can help with there—let me know which one you most prefer!

1. Hide the whole gray banner that has the word “Archive” in it, so that it looks like in this screenshot:

2. Keep that word (and the gray banner behind it) but change it to “Events”.

The only reason I’m asking for clarification of your goals is that option #2 here is only feasible, from our end of things, with a bit of custom JavaScript on the page. I can write that if you need it but let me know which option you prefer just to make sure we’re totally certain about the best way to proceed.

Thank you!
George

[George]

Hey Brendan,

Our plugins by default do not add such a category list, if I’m understanding your description of things correctly—so, unfortunately, no, there is no admin interface to then remove that list. 🙁

Thank you,
George

[George]

Hey Brendan,

Thanks for reaching out. There is unfortunately no way to embed the Map View with a shortcode or widget in any location other than the main, actual Map View. 🙁

Sorry to disappoint!
George

[George]

Hey Jim,

Thanks for reaching out—sorry to hear about all of the troubles you’ve been having here.

I would like to note that we can only provide limited help with design-related questions, especially ones like this where, after taking a look at your site, your theme is dictating most of the relevant styles…

…that being said, try out adding some CSS like this to the bottom of your theme’s style.css file:


.tribe-mini-calendar-grid-wrapper .tribe-mini-calendar {
width: 89% !important;
}

Cheers!
George

[George]

Hey Carlos!

Thanks for reaching out. I’m sorry to disappoint here, but our plugins do not provide a view like that at this time. 🙁

Sincerely,
George

[George]

Hey Lucy,

Thanks for reaching out!

The Events Calendar and its add-ons like Events Calendar Pro unfortunately only support the one “Events” post type at this time. 🙁 It is not possible to have three separate event post types.

Sorry to disappoint!

As for the licenses, they are $89 for the first year, and then there is a 30% discount to renew every after that if you choose to renew—renewals are not “automatic” or forced, customers have to manually choose to renew their licenses year by year. These renewal costs are 30% lower than the original cost.

Cheers,
George

[George]

Hey @Marathonpress,

Sorry to disappoint, but this is unfortunately not possible at this time.

I notice that you’re using version 3.9.x of our plugins, which is very out of date, and are using WooCommerce Tickets, which is no longer an active plugin. It has been replaced with the combination of Event Tickets and Event Tickets Plus. Read more → https://theeventscalendar.com/knowledgebase/moving-to-event-tickets-plus/

Cheers!
George

[George]

Hey @Matthew,

Thanks for reaching out!

There is unfortunately only a limited amount of help we can provide with design-related questions like these; this is because front-end styles are mostly dictated by your site’s theme, not the plugins.

You can learn more about our policy on this here.

---

Now, that being said, I’m happy to help with your specific concerns here for now.

For questions #1 and #2, you can add the following bit of CSS code to the bottom of your theme’s style.css file and it will outright remove that “| Free” text:


.tribe-events-schedule .tribe-events-divider, .tribe-events-cost {
display: none !important;
}


For Question #3, this is where your theme styles are taking effect and so you’ll unfortunately have to take most of the reins on getting this to look how you want.

Something like this in the bottom of your theme’s style.css file might help:


table.tribe-events-tickets td {
padding: 8px 10px !important;
}

---

Now, you will have to take the reins on any further customizing and design-tweaking, but I hope this thread is helpful.

If you need to write more custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose CSS you want to change.

Best of luck with your site,
George

[George]

😀

[George]

Thank you so much for your testing here.

What you wrote here is unfortunately not possible at this time:

Is it possible for the calendar on the site to use America/New_York but have the iCal files generate with the appropriate UTC+0 timestamps?

However, I wanted to confirm that this appears to be the bug:

So I think Outlook is having trouble applying Daylight Savings Time to the “America/New_York” time zone ID.

We’ve confirmed that this is a bug and have a fix coming out in the next maintenance release that SHOULD address this. That update should be published in the next two weeks.

I’m sorry about the timeline here but just wanted to share that our own testing yields similar results to your testing. We’re working on a fix here and it should do the job.

Daylight Savings Time strikes again!

Thank you for your patience here, @Jay. Stay tuned for that next update and let me know any other thoughts/questions you might have here in the meantime.

Sincerely,
George

[George]

Thank you for this!

Like I said I still cannot find this issue at all, so I am a bit puzzled here.

I’m wondering what you find if you deactivate ALL PLUGINS on your site EXCEPT The Events Calendar—can you share a similar screenshot that you did above of your event menu?

Thank you so much for your patience here—this is an issue we cannot recreate so it’s taking a bit of investigation, and your patience is much appreciated.

— George

[George]

That’s a great find, and I appreciate all your investigating and patience here.

I have not seen that specific bug before and your testing reveals that the culprit is the theme (even if the bug doesn’t happen until the page loads that JS file).

I’m sorry about this fact because we cannot help with custom themes or any other code that we do not make ourselves. 🙁

Replacing the theme or hiring a professional developer to help resolve the problem are the main two ways to proceed from here.

I’m sorry to bear that news!

— George

[George]

We do too! It’ll be great to have JSON REST API support in WordPress Core for features just like this. 🙂

Cheers!
George

[Author]

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