RSVP confirmation email comes from WordPress@

[kelli]

RSVP confirmation email comes from [email protected]

I can’t seem to find how to change this?

Thanks,
Kc

[George]

Hey @Kelli,

This is indeed where emails come from.

It unfortunately has nothing to do with our plugins, though.

What happens is that plugins and themes send emails trough a function inside WordPress itself called wp_mail(). This function itself is what defines the “from” address….

So, to change that you unfortunately have to write custom code to alter how wp_mail() works. We unfortunately cannot help with custom coding here, but you can learn about this on this page from the WordPress codex → https://developer.wordpress.org/reference/functions/wp_mail/

I hope this information is helpful,
George

[kelli]

This reply is private.

[George]

Hi @Kelli,

I understand that answers like, “We unfortunately cannot do that” are frustrating. We are often bound by real limitations, however, like if a theme’s styling totally ruins a page then there is nothing we can do about that theme because we do not make any themes.

I only mention this because if emails are failing to arrive in your inbox, then this, too, is something happening outside the context of our plugins specifically.

Your server may be blocking the emails or just failing to deliver them properly. I would recommend setting up an SMTP plugin to alter the delivery system a bit, which usually works wonders.

A plugin like this one is what I am referring to → https://wordpress.org/plugins/easy-wp-smtp/

Install something like this plugin (though you can of course choose whichever specific plugin you like, not necessarily the one above)—set it up according to the instructions of that plugin—and see if anything improves with your email delivery.

Thank you!
George

[mmntm]

There’s a nifty plugin that allows you to customize the “from” name etc: WP Mail From II

[George]

Thanks for sharing!

[Support Droid]

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If you still need assistance please simply open a new topic (linking to this one if necessary)
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[Author]

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