George

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Viewing 15 posts - 3,466 through 3,480 (of 10,499 total)
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  • in reply to: Hide tickets on event pages #1121890
    George
    Participant

    Hi Rachel,

    Thanks for reaching out.

    We do not have any documentation on doing this, as doing this is something that would require much custom coding.

    We cannot help with writing custom code or making design tweaks, unfortunately. 🙁 Please read more about this policy here ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/


    To hide information on events pages, you will have to break open a code editor and a web inspector and write custom CSS. You can, alternatively, hire a developer to make these design modifications for you.

    I would recommend checking out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element you want to hide or change, and so you can then see what custom CSS you have to write to make the change.


    If you just want to hide all of the tickets-related content, you can use CSS like this:


    .type-tribe_events form.cart {
    display: none !important;
    }

    For any more-specific tweaks and such, please use the methods I described above.

    Cheers,
    George

    in reply to: Conflicting Events #1121886
    George
    Participant

    Hey Tyler,

    Thanks for reaching out!

    Our plugins are not built for “reservations”, and so while you can certainly use it in this way, there is no support for preventing double-booking, for example. 🙁

    Sorry to disappoint!
    George

    in reply to: Where to input my Pro license key? #1121882
    George
    Participant

    Excellent! 😀

    George
    Participant

    Hey @Geir,

    This filter will likely be included in our forthcoming 4.2 release of the plugin. Please stay tuned to that release and check it out! 😀

    — George

    in reply to: Where to input my Pro license key? #1121868
    George
    Participant

    Hey Richard,

    First, make sure The Events Calendar is installed and activated on your site: http://wordpress.org/plugins/the-events-calendar

    Then, make sure Events Calendar Pro is also installed and activated on your site.

    You can access the files for Events Calendar Pro any time here ? http://theeventscalendar.com/my-account/downloads


    Once both plugins are installed and activated, you should find the licenses page where you can then enter the license key.

    I hope this helps!

    in reply to: Want map to display all events by default #1121769
    George
    Participant

    Hey @Cory,

    Thanks for reaching out.

    Are there any updated ways to make the map-view display all calendar events by default

    ☝️ There is no way to do this at this time. Extensive code customization would be required to alter this behavior, and while we cannot help with customizations, I would like to highlight the two snippets of code shared in this forum thread ? https://theeventscalendar.com/support/forums/topic/how-to-get-all-events-to-show-in-map-view-without-all-events-being-listed-below/

    The first snippet shared in that post should be particularly helpful if your “Events” page’s default view is the Map View. If your default view is another view, and then users manually change to the Map View, then both the first and second snippet will likely be required.

    That code should work, and whatever changes happen in Avada should not affect this code. If you suspect it does, then I would recommend temporarily activating a default theme like Twenty Twelve or Twenty Sixteen. Then, implement those custom code snippets. See how things behave—if they work, then try activating Avada. If things break, then the Avada theme is identified as the culprit and you can reach out to the Avada support team for further assistance from there as to why the theme breaks those snippets….

    Cheers!
    George

    in reply to: Something not right…. #1121765
    George
    Participant

    Excellent find!

    From here, the best thing to do is contact the theme authors for support and see if they can identify why their theme prevents QR Codes from being generated.

    There is unfortunately not another step that I can recommend—but it’s a great step to be able to identify the culprit and I wish you the best of luck with your project from here.

    Sincerely,
    George

    in reply to: Hide images in list view only #1121762
    George
    Participant

    Hey @Tobak,

    I checked out your site again and see the images showing for BOTH list view and photo views.

    Please remove all other custom CSS related to the featured images here; then add the CSS I shared to the bottom of your theme’s style.css file; and then leave it in place and let me know when you’ve down this. I will take another look and try to recommend something additional to help refine this behavior.

    Thank you!
    George

    in reply to: Hide cost on even pages #1121711
    George
    Participant

    Thank you; the only way to hide those prices would be to add CSS like the following to the bottom of your theme’s style.css file:


    table.tribe-events-tickets td.tickets_price {
    display: none !important;
    }

    We cannot help with design tweaks and code customizations and the like, so you will have to take the reins from here on any further refinements and customizations.

    I hope this information was helpful, though—and if you do need to make further modifications, please check out the tools I mentioned above. They make the process much easier.

    Best of luck with your design and your project,
    George

    in reply to: Event Tickets Not Working – NEED HELP ASAP #1121704
    George
    Participant

    This reply is private.

    George
    Participant

    Sure thing! I will close this thread for now, but if you have other questions or if there’s ever anything else we can try to help with, feel free to open a new thread any time.

    Sincerely,
    George

    in reply to: Can't change the standard stylesheet #1121639
    George
    Participant

    Hey Yara,

    There is unfortunately not a workaround for a temporary hotfix at this time. 🙁 I’m sorry to disappoint!

    Stay tuned—we are working on this for a maintenance release as soon as possible.

    — George

    in reply to: Community Events Settings revisions don't get saved #1121638
    George
    Participant

    This reply is private.

    in reply to: Problem with the map view #1121301
    George
    Participant

    Hey @Kotris,

    Thanks for reaching out!

    is there any way the map can show all the events from the beggining?

    ☝️ At this time, the Map View unfortunately cannot show all events. It shows events per-page as you describe.

    Sorry to disappoint! 🙁

    Let me know if there is anything else I can try to help with.

    Sincerely,
    George

    in reply to: Community Events Settings revisions don't get saved #1121297
    George
    Participant

    Sorry to hear this @Becky!

    I just tested this locally on my own site and it works for me. To help investigate, can you post your site’s “System Information”? Here’s how ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Cheers,
    George

Viewing 15 posts - 3,466 through 3,480 (of 10,499 total)