Community Events Settings revisions don't get saved

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Viewing 15 posts - 1 through 15 (of 27 total)
  • Author
    Posts
  • #1121294
    Becky Raney
    Participant

    Hi There,

    I’m trying to add an email address to be alerted when a new event is submitted, when I click ‘Save Changes’ the changes do not occur.
    This also happens when I’m trying to update any other part of the Community Events Section.
    I’ve disabled the plug-in, reinstalled it, and the problem continues.
    Please advise. Thank you.

    #1121297
    George
    Participant

    Sorry to hear this @Becky!

    I just tested this locally on my own site and it works for me. To help investigate, can you post your site’s “System Information”? Here’s how ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Cheers,
    George

    #1121308
    Becky Raney
    Participant

    This reply is private.

    #1121638
    George
    Participant

    This reply is private.

    #1124765
    Becky Raney
    Participant

    Hi George,

    I finally had some time to test for conflicts.
    Unfortunately, the issue has not been resolved.
    I have yet to save any changes when I am in the Community Events Settings page and I really need to add another email address for notifications.
    Please advise.
    Thanks.

    Phillip

    #1124837
    Becky Raney
    Participant

    Hi George,

    This is the error message that is displayed when I try to submit an event:

    Warning: in_array() expects parameter 2 to be array, boolean given in /home/whatcalendar/whatcalendar2/wp-content/plugins/the-events-calendar/src/Tribe/Linked_Posts.php on line 510

    Warning: Invalid argument supplied for foreach() in /home/whatcalendar/whatcalendar2/wp-content/plugins/the-events-calendar/src/Tribe/Linked_Posts.php on line 514

    Here is the link: http://whatcalendar.com/events/community/add

    #1125107
    George
    Participant

    Thank you for this information, @Becky, and for doing all of that testing.

    One thing that may help here is updating to the most recent versions of our code—as of Wednesday this week, that is version 4.2.

    Once you update The Events Calendar and Community Events both to version 4.2, do your problems persist? Do they improve at all?

    Thank you!
    George

    #1125364
    Becky Raney
    Participant

    Hi George,

    Issue has not been resolved … I try to change the email notification to another email address, I’ve tried adding another email address to the notification; and have even changed my email address in the eventcalendar.com My Account settings to see if that affects it … no luck.

    The Community Events Settings page does not save new entries.
    Please advise. Thanks.

    I also get the following message when an event is submitted:

    Warning: in_array() expects parameter 2 to be array, boolean given in /home/whatcalendar/whatcalendar2/wp-content/plugins/the-events-calendar/src/Tribe/Linked_Posts.php on line 510

    Warning: Invalid argument supplied for foreach() in /home/whatcalendar/whatcalendar2/wp-content/plugins/the-events-calendar/src/Tribe/Linked_Posts.php on line 514

    #1125380
    George
    Participant

    I’m sorry to hear this Becky! I am a bit stumped because I cannot recreate this problem.

    Though you already posted your System Information, can you post it anew to this thread? Just so I can have a look at it now that you’ve done those updates.


    I am sorry for all of the trouble here; as noted, no matter what I try I am unable to recreate these issues.

    One possible workaround for now is to add a snippet of code like this to your theme’s functions.php file:

    add_filter( 'tribe_get_single_option', 'becky_add_emails_to_community_events_notifications', 1, 3 );

    function becky_add_emails_to_community_events_notifications( $option, $default, $optionName ) {

    if ( 'emailAlertsList' !== $optionName ) {
    return $option;
    }

    $option = '[email protected] [email protected] [email protected]';

    return $option;
    }

    Pay close attention to the line of code that looks like this:

    $option = '[email protected] [email protected] [email protected]';

    Add all of the email address you need here, separated by one space.

    While this may not look like it changes anything in the settings panel, try “submitting” some test events on the community form and see if you get the email updates at those email addresses you enter.

    I hope this helps!
    George

    #1125412
    Becky Raney
    Participant

    This reply is private.

    #1126067
    Becky Raney
    Participant

    Good Morning George,

    Any other recommendations to this problem?
    Thanks.

    #1126303
    Daniel
    Participant

    Having the same issue on mine now. I installed and everything went smoothly. After I turned on the alert and saved the first time, it stopped updating any changes I made thereafter. Trying to add another email and restrict access to another role, but even though the dialogue says the setting were saved, they were not.

    #1126466
    George
    Participant

    Hey @Becky,

    Thank you for your patience with my delayed reply over the weekend!

    To be clear, my snippet does NOT change the settings; it just forces a different list of emails to be alerted upon submission. It is just meant to be a temporary help while we keep investigating this….

    On that note, thank you for chiming in here, @Daniel. Would you mind posting your site’s System Information if possible? Here’s how ? https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    I am still unable to recreate the issues reported here. 🙁


    @Becky
    , earlier you mentioned this:

    I finally had some time to test for conflicts.
    Unfortunately, the issue has not been resolved.

    ☝️ When you performed these tests, did you still find the error messages you report elsewhere in this thread? Or did issues persist, but this error was no longer visible, etc.? Any variation or details are worth sharing…just curious about what exactly you found.

    Thank you for your patience with this issue.

    Sincerely,
    George

    #1126554
    Daniel
    Participant

    Strangely enough, with the Community Events plugin enable, the titles on all my posts disappeared, a very odd side effect. I attached images showing the same post, one with the plugin activated, the other with it disabled. No idea how they two are related, but mentioned it on the off-chance it leads to something.

    System info included with the Community Add-on activated and disabled in another post

    #1126558
    Daniel
    Participant

    Images didn’t come through. (Email support would be awesome btw)

Viewing 15 posts - 1 through 15 (of 27 total)
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